Ladder Talk Live

Ladder Talk Live

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Ladder Talk Live episodes

  • Social Media for Customer Service - How do you use social media to provide better customer service?

    Welcome to Ladder Talk Live, a podcast for leaders, thinkers, and future-makers covering topics like personal branding, self-awareness, networking, fear, and career management. I am your host Coach Willena and my mission is to help Everyday Leaders, Live Extraordinary Lives.

     

    In this episode, we're going to talk about how to use social media to provide better customer service. It's no secret that the way we communicate and connect with each other is changing. Social media has become an integral part of our lives, and it's changing how we interact with companies. This can be a huge challenge for brands that want to provide good customer service, but don't know how to use social media effectively. Fortunately for you, we've got some tips on how you can use social media to provide better customer service!

     

    What you’ll learn in this episode:

    • The importance of responding quickly and consistently
    • How to monitor feedback in real time
    • How to use hashtags effectively
    • 28 min
    • Social Media for Employee Engagement - What are some ways that you can engage your employees using social media?

      Welcome to Ladder Talk Live, a podcast for leaders, thinkers, and future-makers covering topics like personal branding, self-awareness, networking, fear, and career management. I am your host Coach Willena and my mission is to help Everyday Leaders, Live Extraordinary Lives.

      With Special Guest Coach Rocky 

      In this episode, we ask:

      • What are some ways that you can engage your employees using social media?
      • We'll cover the very basics of social media, including how it can be used to support employee engagement.
      • We'll also discuss the benefits of using social media as a tool to keep engaged with employees, and how it can help you build a more engaged workplace culture.
      •  

        What you’ll learn in this episode:

        • Create a company-wide social media profile that shows what your company stands for and shares new developments.
        • Turn your employees into brand ambassadors by allowing them to share their own experiences with the company on social media.
        • Use social media as a tool for self-expression and peer support, letting employees share their ideas and experiences with each other in creative ways that help them feel more connected to the community at large.
        • Provide training on how to use social media effectively and safely, so that everyone feels comfortable participating in the conversation about your company's culture and mission.
        • 32 min
        • Social Media for Business Growth - How do you use social media tools to grow your business?

          Welcome to Ladder Talk Live, a podcast for leaders, thinkers, and future-makers covering topics like personal branding, self-awareness, networking, fear, and career management. I am your host Coach Willena and my mission is to help Everyday Leaders, Live Extraordinary Lives.

           

          In this episode, we're talking about how to use social media tools to grow your business. We'll be discussing everything from the basics of what each tool is and how it works, all the way up to advanced strategies for growing your business with social media.

           

          What you'll learn in this episode:

           

          • The difference between each social media platform
          • How to optimize your social media pages for conversions
          • Why it's crucial to post consistently and regularly on your page(s)
          • How to use analytics to improve your posting strategy
          • 30 min
          • Social Media for Personal Branding - How do you use social media to build your brand?

            Welcome to Ladder Talk Live, a podcast for leaders, thinkers, and future-makers covering topics like personal branding, self-awareness, networking, fear, and career management. I am your host Coach Willena and my mission is to help Everyday Leaders, Live Extraordinary Lives.

             

            In this episode, we'll be talking about how to use social media to build your personal brand. If you're like me, you probably don't have a lot of time in your day to dedicate to social media—but if you don't use it, how can you be sure that people will find out about all the great things that you do? It's a tough question and one that we're going to tackle in today's show.

             

            In this episode, we'll be talking about:

            • What social media is and why it matters for personal branding
            • How to identify the platforms that will work best for your business
            • How to develop a strategy for using social media for your personal brand
            • 20 min
            • The Power of Being Vulnerable in Relationships

              We all have fears. We all have insecurities. And we all know that those things can hold us back. But what if I told you that vulnerability is the secret to unlocking your potential and reaching new heights?

              That's right—being vulnerable is not only good for your relationships, but it's good for your career too!

              In this episode of Ladder Talk Live, I'm going to share with you how being vulnerable can help you build stronger, more authentic relationships with your peers, colleagues, and clients.

              I'll also be sharing some tips on how to get started with building up your self-awareness skills so that you can start being more vulnerable in your life today!

              28 min
            • How to Find Your Voice Through Vulnerability

              Welcome to Ladder Talk Live, a podcast for leaders, thinkers, and future-makers covering topics like personal branding, self-awareness, networking, fear, and career management. I am your host Coach Willena and my mission is to help Everyday Leaders live extraordinary lives.

              This we'll be talking about Vulnerability.

              In today's episode, How to Find Your Voice Through Vulnerability. Vulnerability is not just a buzzword; it's a mindset shift that will help you build relationships with others. And when you're able to connect with people on a deeper level emotionally or spiritually, they'll want to help you reach your goals in life (and business).

              In this episode, we'll discuss how vulnerability relates to

              -Self Awareness

              -Relationship Building

              -Career Advancement

              27 min
            • How to Use Vulnerability for Success in Business and Life

              Welcome to Ladder Talk Live, a podcast for leaders, thinkers, and future-makers covering topics like personal branding, self-awareness, networking, fear, and career management. I am your host Coach Willena and my mission is to help Everyday Leaders, Live Extraordinary Lives.

              This week's episode of Ladder Talk Live is all about Vulnerability.

              In today's episode "How to Use Vulnerability for Success in Business and Life", we will discuss what it means to be vulnerable and how you can use vulnerability in your business and life. Vulnerability is not weakness! It's strength!

              So tune into this week's episode of Ladder Talk Live to learn how you can use your own vulnerability for success!

              28 min
            • How to Put Yourself Out There Without Fear of Rejection

              Welcome to Ladder Talk Live, a podcast for leaders, thinkers, and future-makers covering topics like personal branding, self-awareness, networking, fear, and career management. I am your host Coach Willena and my mission is to help Everyday Leaders, Live Extraordinary Lives.

              This week's episode of Ladder Talk Live is all about vulnerability. In today's episode, we are discussing How to Put Yourself Out There Without Fear of Rejection.

              We've all been there: you're afraid of being rejected. You don't want people thinking badly about you or worse yet… saying no! But what if I told you that it's not about avoiding rejection? It's about being able to ask for what you want from others and yourself! And when you're able to ask for what you want from others AND yourself... that's when doors open up in amazing ways!

              So join me on this episode as we talk about how to put yourself out there without fear of rejection, how to overcome the fear of asking questions at work, and how it relates to job satisfaction (hint: sometimes it matters more than the answer).

              28 min
            • Can You Really Be Vulnerable?

              Welcome back to Ladder Talk Live, a podcast for leaders, thinkers, and future-makers covering topics like personal branding, self-awareness, networking, fear, and career management. I am your host Coach Willena and my mission is to help Everyday Leaders, Live Extraordinary Lives.

              This week's episode of Ladder Talk Live is all about Vulnerability.

              In this episode we'll be answering the question: Can You Really Be Vulnerable?

              We'll be exploring what it means to be vulnerable and how you can use your vulnerability as a strength.

              If you've ever wondered whether or not it's okay to be vulnerable in your professional life, this episode is for you!

              20 min
            • How to Boost Your Career Prospects by Learning to Be Self-Aware

              Welcome to Ladder Talk Live, a podcast for leaders, thinkers, and future-makers covering topics like personal branding, self-awareness, networking, fear, and career management. I am your host Coach Willena and my mission is to help Everyday Leaders, Live Extraordinary Lives.

              This week we are discussing the topic of Self-Awareness.

              In the next episode, we are talking about "How to Boost Your Career Prospects by Learning to Be Self-Aware" Are you looking for new opportunities? Do you want to get ahead in life?

              Then join us as we talk about how having good self-awareness will help boost your career prospects by helping you make better decisions about where

              24 min

            About Ladder Talk Live

            From the publisher's feed

            Welcome to LADDER TALK LIVE, the podcast where we talk about careers and business.