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In this episode, Marcus Edwardes speaks with Lauren Jones, founder and CEO at Leap Consulting Solutions.

Lauren was in the unique and especially challenging position of being forced to deal with the COVID-19 crisis right after she founded Leap Consulting Solutions. Not to be deterred, Lauren decided to focus on what she could continue to do effectively even as shutdowns were taking place all around her: help those who were struggling to get or keep a job.  “Staying focused on what you can control and staying true to yourself,” says Lauren, “will always work out in the end, ideally.”

Leap Consulting Solutions helps companies simplify, implement, and integrate: 1) They help agencies simplify the overabundance of technology and make good business choices based on where they want to go; 2) They help with functional alignment and change management and adoption within the organization; 3) They help you implement your stack and evangelize that investment to the rest of the team. In short, Lauren helps businesses redefine how they are supporting the most important person in the world: the candidate.

Listen in as Lauren discusses the importance of investing in tools that will help you communicate and evangelize messages internally and externally, and drawing the line between automation and personalization.

What You’ll Learn in This Episode:

●      [1:36] Why Lauren is proud to receive the Care Award

●      [2:56] Adapting to the pandemic

●      [6:21] Lauren’s background in the staffing and recruiting industry

●      [8:08] What Lauren offers

●      [9:32] Areas which are now ripe for tech innovation in the recruiting space

●      [11:17] How technology can help companies implement their core values

●      [16:27] Initiating the ATS vs CRM question

●      [19:37] Exciting advancements and new tools

●      [25:42] Using automation effectively

●      [32:21] How technology has helped companies navigate COVID-19

●      [38:06] Using technology vs an organic approach to engaging with prospects

●      [40:55] Lauren’s approach to change management

●      [48:39] What is Sense?

●      [50:06] Lauren’s “ah-hah” moments in building systems and solutions

●      [53:20] What Lauren is most excited about in 2021

Key quotes:

●      “We must make it easy for veterans to reenter civilian life, and as employers, we have the obligation to do just that.”

●      “Intentions and authenticity are everything, particularly when you’re starting a business.”

●      “People don’t buy features. People buy benefits.”

●      “You want your core values to be reflective in the technology that you leverage and how you leverage it.”

●      “There is no transformation without integration.”

Resources Mentioned:

●      Consulting services focusing on the simplification, implementation, and integration of your tech stack: Lead Consulting Solutions

●      Connect with Lauren Jones on LinkedIn: Lauren Jones

●      Email Lauren at [email protected]

●      Customer Engagement Automation: Sense

Connect with Marcus https://www.linkedin.com/in/marcusedwardes/