L&D in 20

How are L&D and HR careers evolving in the age of AI? In this episode, Julia sits down with Dr. Dieter Veldsman, Chief Scientist at the Academy to Innovate HR, to discuss. Dieter shares his global perspective on the future of HR, the skill shifts leaders must prioritize today, and why we need to move from a career “ladder” to a “lattice” if we want to build thriving, future-ready workplaces. Along the way, he introduces practical frameworks, including his “Educate, Equip, Expose, Elevate” approach to AI adoption, and reflects on how HR and L&D can stay human while embracing technology.

---------

“Knowledge and skills have become the currency of the workforce.”

 

“Thriving, for me, is when more people choose to be in this profession, want to stay, see the impact they are making, and possess a skillset that makes them irreplaceable to business.”

 

“AI isn’t about tools—it’s about thinking differently about how work and learning get done.”

 

“We need both AI fluency and the ability to connect as humans. That paradox is what will define the future of work.”

-------

(00:53) The evolution of HR and L&D in the age of AI

(14:22) AI at Work:  Workplace shifts to prepare for

(18:42) Future Ready: Educate, Equip, Expose, Elevate

(22:16) The Learning List

 ---------

Links:

Dieter on LinkedIn: https://www.linkedin.com/in/dieterveldsman/

Julia on LinkedIn: https://www.linkedin.com/in/julia-r-24836723/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How can L&D implement marketing strategies to improve their learning outcomes?  

In this episode, Julia sits down with co-authors of the book “Think Like a Marketer, Train Like an L&D Pro” to discuss. They discuss understanding audience behavior, using emotional design and the importance of learner personas. 

---------

“  Oftentimes we assume that we have people's attention by default, and it kind of leads to titles like leadership training, which not only is that boring, but it's literally invisible to people. We're asking people to pay attention in the context of YouTube and TikTok and thousands of impressions from ads everywhere you turn. Marketers understand what they're competing with and they've sort of cracked this code a long time ago.” - Mike 

“ How do I actually understand motivations and emotions? And that is actually where learner personas come in. So they are a representation of your typical learner. And they certainly go above, you know, your regular target audience analysis, where usually we just focus on demographic information and learner personas.

--------

(01:20) Effective marketing strategies for L&D 

(14:14) AI at Work: 

(16:19) Future Ready: 

(20:28) The Learning List

 ---------

Links:

Bianca on LinkedIn: https://www.linkedin.com/in/biancabaumann/ 

Mike on LinkedIn: https://www.linkedin.com/in/miketaylor/

Julia on LinkedIn: https://www.linkedin.com/in/julia-r-24836723/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How can L&D and enablement maximize their impact through alignment and collaboration? 

 In this episode, Julia sits down with Devon McDermott, Enablement Leader. Devon shares the ways that L&D and enablement overlap and the opportunities they have to support each other's objectives and initiatives to drive impact. 

---------

“ The strongest partnerships that I've seen are where L and D sets the what and enablement is driving the how.”

“When the two are working together in lockstep, they really have the power to create that full ecosystem where skills, behaviors, and performance are actually supporting and reinforcing each other.”

--------

(00:46) The intersection of L&D and enablement

(15:36) AI at Work:  Building just smarter, more scalable, more targeted programs

(18:23) Future Ready: Content design and development is faster than ever

(21:13) The Learning List

 ---------

Links:

Devon on LinkedIn: https://www.linkedin.com/in/devonmcdermott/

Julia on LinkedIn

: 

https://www.linkedin.com/in/julia-r-24836723/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How can L&D leaders make microlearning successful? In this episode, Julia sits down with Craig McFadyen, Co-founder and Director of LearningPlanet, to discuss in depth. Craig discusses the evolution of microlearning and dives into tactical advice for integrating microlearning into training strategies.  

---------

“ The microlearning factor has been around since the 1800s, but now everybody's talking about it because it's the perfect time for microlearning to fit into the problems in the market, which is time and budget.”

“I can watch one of our one-minute videos on my phone before I'm about to go into a coaching session, just to remind myself, walk straight into that meeting, sit down, apply those skills, and see the immediate results and feedback.”

--------

(00:55) The do’s and don’ts of microlearning

(17:54) AI at Work: How to be irreplaceable 

(19:32) Future Ready: Let your internal team focus on niche training

 ---------

Links:

Craig on LinkedIn: https://www.linkedin.com/in/craigmcfadyen/

Learning Planet: http://www.learningplanet.tv/

One-minute video on ‘What is Microlearning?’ - https://vimeo.com/lplanet/microlearning

Two-minute video ‘LearningPlanet versus YouTube’ - https://vimeo.com/1053167709

Julia on LinkedIn: https://www.linkedin.com/in/julia-r-24836723/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How can L&D make learning sticky and engage teams throughout their learning journey? In this episode, Julia sits down with Jackie Goldberg, Executive Coach & Facilitator. Jackie shares her insights into microlearning moments, aligning learning objectives and the importance of having common language within teams. 

---------

“ One of the misconceptions that I see over and over again is that leaders believe they need to have learning in a formal setting… where in reality, learning happens in micro moments over time, over days, within a day, within an hour.”

”I believe that leaders play the most critical role in fostering a culture of learning and keeping it at the forefront in terms of cadence and consistency.”

--------

(00:46) Engaging teams in a journey of learning 

(15:51) AI at Work: Using AI as a self-coach

(18:37) Future Ready: Increased budget needs for in-person events 

(20:08) The Learning List

 ---------

Links:

Jackie on LinkedIn: https://www.linkedin.com/in/jackiesydgoldberg/

Jackie’s website: https://www.cbjleadership.com/

Julia on LinkedIn: https://www.linkedin.com/in/julia-r-24836723/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

For L&D leaders, every minute matters.

You’re spending your work days upskilling teams, boosting retention, and improving employee engagement.

But what about you and your growth?

That’s where L&D in 20 comes in! 

We’re the go-to podcast for learning and development leaders who are short on time, but full of motivation.

I’m Julia Nieradka, Manager of Customer Success at Go1 and I am thrilled to be your host.

I’ll be sitting down with industry leaders to share insights that’ll help you excel in your work, in just 20 minutes.

Whether you’re building a business case, designing training, or fostering a culture of learning, we’ve got you covered.

This podcast dives into everything from elevating compliance training, to creating high-performing work cultures.

One podcast, 20 minutes, packed with new learnings every other week. 

That’s L&D in 20, presented by the team at Go1.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How has learning evolved, and how should companies adapt? In this episode, Dan sits down with Chris Eigeland, the Co-founder and CEO of Go1. With a multifaceted background from theme park design to human rights law, Chris discusses the unique challenges and opportunities faced by today's learning and development industry.

---------

“ If you look at the investment in an individual’s sort of lifelong learning, you know, unsurprisingly, that investment drops off a cliff  after someone turns about 24, 25…  there is a growing need for skill development, but the institutional support is lacking and therefore companies need to step up and fill that gap.”

“ When I think about what's important and what opportunities are available for companies in market, I think about, do you have an L&D program that is available and frictionless? People want to be learning where they are, not where you want them to be.”

“What does a strong learning culture look like? It is something rooted in three things: one is curiosity, one is velocity, and one is a high-trust team. And those three things together will accelerate business outcomes.”

--------

(00:46) The evolution of learning and how to adapt 

(11:05) 60-seconds budget breakdown 

(12:18) Lifelong learning

(15:05) Self-development hacks 

 ---------

Links:

 Chris Eigeland on LinkedIn

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How can L&D make their case to the C-Suite and prove ROI quickly? In this episode, Dan sits down with Donna Verdi, Head of Learning and Talent Development at Kroll. Donna is an award-winning Head of Talent Development with over 24 years of experience. She shares her insights into how to engage with the leadership team and tactics to quickly demonstrate the value of L&D initiatives. 

---------

“Looking at, what is it we could do as baby steps, I call it small quick wins, to demonstrate that delivery? And rather than taking six months to build something, where is it you can run in an agile sprint and turn something around in four weeks and drop it back into the business?”

“The sponsorship of somebody in those initial conversations is really, really important.  I would never go in cold to a number of those senior stakeholders and do introductions. I actually let one of my peers or my boss do those initial introductions and provide the context of why I'm here and what I'm here to work on.”

“ And so when you are saying you are going to do something, you need to follow up with evidence of doing it and very quickly. Don't overcommit… bring it all the way back to something that's really simple, really achievable and you can then show those small improvements… whilst building towards that bigger picture.”

--------

(01:05)  Proving ROI and making the L&D Case to the C-Suite

(13:54)   60-second budget segment 

(16:36)   Lifelong learning segment

(19:22)  Self development hacks

 ---------

Links:

 Donna Verdi on LinkedIn

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How can L&D drive the top and bottom line for their company and customers, while proving ROI? In this episode, Dan sits down with Cassie Young, General Partner at Primary Venture Partners, to discuss how L&D teams can drive the top and bottom line, and the extra steps they can take to prove ROI. Cassie also shares her insights on aligning with business goals and focusing on the customer value chain. 

---------

“One track you see a lot of is people talking about is, we launched this many training programs and this was the completion rate and this is the frequency of using the content. But if the business hit isn't hitting its goals, none of that matters. And so it's this alignment to how do we accelerate the business's ability to hit revenue plan to hit margin plan? And how are we measuring every single initiative or activity that we launch to ensure that it goes and does that?”

“Far fewer organizations educate people on a P&L or what I call customer value chain. At the end of the day, your way to drive customer value is to make sure that your champion in your customer account can get promoted. So what are they trying to do?”

“ We talked about the importance of P&L here and a lot of people will say, well, I never took a class in this. There's lots of stuff you can read online for it, but the number one way to understand it in your business is to ask someone on the finance team to go to lunch.”

--------

(01:05)  Running successful global learning programs.

(13:52)   60-second budget segment 

(15:46)   Lifelong learning segment

(18:13)  Self development hacks

 ---------

Links:

Cassie Young on LinkedIn

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How can you foster a culture of learning in a hybrid environment? In this episode, Dan sits down with Dan MacPhail, Director, Organisational Capability at Go1. Dan shares his insights into the challenges and opportunities resulting from the shift to remote and hybrid work and how L&D can fill in the gap for lost “informal” interactions in the workplace. 

---------

“ I don't think that you could have a learning culture in your organization if you didn't have regular knowledge sharing or that there was, and this is particularly important, very intentional commitment from the organization, um, to have time carved out for learning.”

“ I think another element of a really thriving learning culture is that leaders model and promote learning actively across the organization. That we hear leaders at all levels of the organization talking about learning that they have recently done, the impact that it's had on them, and then sharing that in some way.”

“ I'm not sure that's necessarily something that we have nailed as an L&D community yet, is this idea of people coming together and picking up skills through casual interactions and shadowing or impromptu discussions that happen in the flow of real conversation. I think we're getting there… but we're still working out how to do that really, really effectively in a digital world.”

--------

(01:09) Fostering a culture of learning in hybrid environments

(12:54) 60-second budget segment 

(15:10) Lifelong learning segment

(16:52) Self development hacks

 ---------

Links:

Dan MacPhail on LinkedIn

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.