How can you give thanks to your team? As our friends in the United States celebrate their Thanksgiving later this week, I thought it would be great to talk about simply giving thanks to your team. I think we can go further than simply saying thanks. To do this, I would like to share a […]

How can you use the BEER method to deliver corrective feedback? I want to talk about the enticement of using beer to correct unacceptable behavior and performance. Before you get too excited, I am not talking about the frosty beverage that you might use on a warm summer’s day. I am actually talking about a […]

How do you master being self-aware as a leader? When I am asked, “What is it that truly differentiates the average leader from the exceptional one?” Great leaders are self-aware. If you are self-aware, you do not need other people to give you feedback for you to know and to assess how well you are […]

How does writing things down show that you care? Many supervisors embrace the suggestion that we have in our Front Line Leadership Program to circulate proactively amongst the people of their shift, asking if they have what they need for that day’s work. The issue then becomes how good is your memory when people do […]

How can you counter the drift of mediocre leadership and act with a sense of urgency? Do not delay in taking actions to boost your leadership effectiveness. Below, you can see a model on how to counter the drift of mediocre leadership. There is the current situation and a line to indicate the future of […]

How can you achieve greater value from your leadership development efforts? There is so much that is possible through the development of leaders. Take a look at the iceberg diagram below. When you see what is above the water, it is a small portion of the whole mass and we need to look deeper because […]

How can you move from being a hero to creating other heroes? Today, I want to share with you a well-known Hollywood method for writing most action movie scripts and romantic comedies. You can also use this as part of your journey to making other people heroes in your organization. A hero’s journey is the […]

What is a supervisor’s growth journey? Let us examine our progression of a leader framework so as a leader, you can determine where you fit on this pyramid. If you are the manager, HR manager, or a team, you can examine it and see where your leaders fit on this pyramid, and how you can […]

Do you tell your team what to do, or do you ask them questions so they take greater ownership? The power of asking questions is quite profound. Ask, don’t tell. In fact, if I asked you, “Who is the best leader you have ever worked for and what made them great?” What is already happening […]

How do you as a supervisor filter information? Part of your job is to filter information between management and the front line. It is one of the challenging parts of being a leader, but it also is a key part of your job. If you do it really well, you will make sure that the […]