How can you build a confident team? You can build the confidence levels of your team members. If you can help them feel more capable and consistent, then you can inspire them to deliver performance and results for the expectations that you have. Building Self-Assurance During Uncertain Times There is this sense of confidence that […]

It is uncomfortable when an employee comes to your office and says, “Either you do this or I am quitting.” What do you do when an employee presents you with an ultimatum? Do you give in to the ultimatum? Do you turn it down flatly? Ultimatum Etiquette Here are a few suggestions when you are […]

We know that technology is evolving. However, is it possible that artificial intelligence is demotivating and disengaging your team? Technology in the Workplace Fredrick Taylor, decades ago, came up with a scientific method of management. In his theory, he states, “If engineers could design the work to be perfect using the principles of industrial engineering, […]

How can you ensure that your instructions are clearly understood? We are going to look at the confusion that you can sow in your team when you give unclear instructions. In our Front Line Leadership Program, in the communications module, we do a little activity that I am going to recommend you try. Communication Exercise […]

Do you create a positive, emotional connection with your new hires? You are probably grappling with what is called the “Great Resignation”. Many people are giving notice and changing jobs. The question, is why are they doing that and what are you going to do with your team to make sure that you can retain […]

What is the biggest part of a leader’s job that might not even be on their job description? Let’s look at key job responsibilities that you as a leader, need that are as important as the results that you are expected to generate. Most supervisors clearly understand what they have to generate in terms of […]

Most organizations have an element of sludge. These are the processes and procedures that bog people down, like trying to walk through quicksand. Today, I want to talk about sludge, but not like sludge as in bad people on your team. Sludge slows your team down and prevents them from driving the results that you […]

How should you as a leader structure your day, and what do you do with your difficult tasks? For the typical frontline leader and many managers, a big chunk of their day is spent in reaction mode. How would you plan your day out so that you could still leave time to be reactive and […]

Santa is working on wish lists and things that people want from him this Christmas. That got me thinking, what is it that employees want from their supervisors this holiday season? And not only then, but a gift that keeps on giving throughout the year. I think there are three things that are on most […]

How can you make a difference to your team in difficult working conditions? Today, we are going to explore how you as the leader can make a big difference in whether your team wants to push through difficult times, or give up. You have likely heard the expression, “People do not quit bad jobs, they […]