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Etech Leaders are visionary and have an attitude to share knowledge to maintain the skilled ecosystem. Plug-in your headsets and ensure best learning experience on the voice.... more
FAQs about Leadership and CX Podcast:How many episodes does Leadership and CX Podcast have?The podcast currently has 63 episodes available.
September 26, 2024Gamifying Success: How Technology-Driven Employee Engagement Transforms StartupsWelcome to a New Era of Employee Engagement! In today’s fast-paced business world, keeping your team motivated and engaged can […]...more42minPlay
August 27, 2024Unlocking the Power of Conversation Analytics: Transform Your Contact Center PerformanceAre you ready to elevate your contact center operations with the latest in conversation analytics? Dive into this episode to uncover […]...more52minPlay
August 05, 2024The Rise of the Humans: Augmenting Agents in an AI-Powered WorldAre you ready to revolutionize your customer experience with AI while keeping the human touch? Discover how to blend AI with […]...more36minPlay
July 19, 2024The Bruce Lee Theory: Balancing Service and Extreme OwnershipAre you ready to enhance your leadership skills by understanding the balance between service and extreme ownership? Join us as […]...more25minPlay
July 04, 2024Voice of the Employee: Building a Contact Center Culture Where Everyone Feels Heard and ValuedJoin customer service expert Shep Hyken as he shares his secret recipe for creating a customer-focused company culture and delivering wow moments in every interaction....more54minPlay
May 03, 2024The Human Touch in a Tech-Driven World: Striking the Balance for Optimal ExperiencesJoin customer service expert Shep Hyken as he shares his secret recipe for creating a customer-focused company culture and delivering wow moments in every interaction....more23minPlay
March 14, 2024The CX Success Recipe By Shep HykenJoin customer service expert Shep Hyken as he shares his secret recipe for creating a customer-focused company culture and delivering wow moments in every interaction....more47minPlay
January 09, 2024Emotional Intelligence in Leadership: The Power of EQEmotional Intelligence (EQ) is not just a buzzword; it's the backbone of successful leadership....more28minPlay
December 20, 2023Five Critical Components of a Winning CultureIn our last podcast episode, we talked about three effective leadership practices. Tune in now to learn about the other 3 critical leadership practices that you need to lead your team to success....more47minPlay
November 29, 2023The 6 Critical Leadership Practices for Leading Your Team to Success-Part 2In our last podcast episode, we talked about three effective leadership practices. Tune in now to learn about the other 3 critical leadership practices that you need to lead your team to success....more24minPlay
FAQs about Leadership and CX Podcast:How many episodes does Leadership and CX Podcast have?The podcast currently has 63 episodes available.