How do leaders rise to the occasion when crises strike? We are joined by Jeannee Parker Martin, the remarkable President and CEO of LeadingAge California, who has blazed a trail in international healthcare and pioneered the first AIDS home care and hospice program in the U.S. Jeannee shares her insights on the power of networking and connectedness in leadership, and her story underscores the vital role of empathy and strategic thinking in serving communities during challenging times. Together, we express gratitude for the extraordinary support in the wake of Hurricane Helene, which profoundly impacted hospices in Western North Carolina, Eastern Tennessee, and Virginia.

The landscape of senior living and healthcare is rapidly changing, and we're examining the challenges and opportunities that lie ahead. Leadership, as we discuss, is often more about experiencing and learning in the moment than formal teaching, especially during recovery efforts after natural disasters. Demographic shifts and a shrinking workforce present both hurdles and possibilities, and we explore innovative approaches like "crinking" to navigate these dynamics. The conversation touches on how organizations can strategically plan for the future while embracing new technologies and methods to reshape the industry.

Artificial intelligence and adaptability are revolutionizing leadership. Tools like ChatGPT are being harnessed to enhance efficiency, from legal consultations to creative team communications. We delve into the importance of youthful flexibility in adopting new technologies and adapting to post-COVID changes in Medicare hospice benefits. We also reflect on the core attributes of exceptional leaders, from empathy and accountability to strategic vision. With personal anecdotes and valuable advice, we provide guidance for leaders in hospice and palliative care to remain vigilant and proactive in a dynamic and evolving environment.

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast