Leadership Performance Podcast: Real leaders share real experiences + tools

Episode Description

What happens when leaders put people first?

In this episode, Paul sits down with Jamie Getgood, entrepreneur, HR leader, and founder of The People Avenue, to explore the connection between leadership, relationships, and business performance. Drawing on more than two decades of experience leading teams across manufacturing, human resources, and workforce solutions, Jamie shares the lessons that have shaped his approach to leadership.

From his early days as a fitter and turner to becoming a senior HR executive, Jamie explains why understanding people is often more important than understanding processes. He shares powerful stories about trust, rapport, integrity, and the small leadership behaviors that can create extraordinary results.

Together, they discuss why technical skills alone are not enough, how genuine care can transform performance, and why the human element remains critical even as organizations embrace artificial intelligence. This conversation is a reminder that great leadership starts with people.

What We Discuss

• Why rapport is one of the most powerful leadership tools
• The role of integrity in building trust and credibility
• How small acts of care can transform employee performance
• Why soft skills matter as much as technical expertise
• Balancing technology and AI with a people first approach

Takeaways and Action Items

• Spend time getting to know people beyond their job titles
• Build trust by following through on your commitments
• Focus on developing your soft skills alongside technical skills
• Remember that people perform at their best when they feel valued and supported

If you are not a leader by title, these lessons still apply. Building relationships, showing genuine care, and treating people with respect can have a lasting impact in every area of life.

Links and Credits

Guest: Jamie Getgood

Host: Paul Findlay

Podcast: Leader Experience Podcast

If you enjoyed this episode, please follow the podcast, leave a rating and review, and share it with someone who is committed to becoming a more intentional leader.

Disclaimer: The views and opinions expressed by guests are their own and do not necessarily reflect those of the podcast or its hosts.

Hassan Sharif has a background in management and technology consulting, with nearly 30 years of experience across multiple countries. Throughout his career, he has explored business ventures, real estate and investment opportunities, building a foundation for greater financial freedom.

Today, Hassan focuses on mentorship, coaching, personal development, growth and wealth creation. He also serves on the boards of technology startups, helping businesses navigate the challenges of growth and scale.

In this episode, Hassan and Paul discuss:

■ Why entrepreneurs need to learn to delegate and build the right teams

■ How real estate and passive income shaped Hassan’s approach to financial freedom

■ Why applying knowledge turns it into wisdom

■ The common challenges founders face when scaling a startup

■ Why marketing, storytelling and timing can be just as important as technology

■ How to approach business funding, financial runway and equity ownership

■ Why building reliable income streams can provide greater freedom when starting a business

■ How curiosity and people skills help leaders build stronger teams

■ What makes a successful co-founder relationship and why shared values matter

■ Why serving others and helping people grow can create lasting impact

Follow Hassan Sharif

LinkedIn: https://www.linkedin.com/in/hasan-sharif-lets-connect/

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LinkedIn: https://au.linkedin.com/in/paul-findlay-reach-lx

REACH LX: https://reachlx.com/

Disclaimer: The views expressed by the guest are his own and this conversation is intended for general informational purposes only. This podcast and its associated materials should not be used as a substitute for professional advice.

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Glen Babington, CSC, is the Chief Operating Officer at the University of Technology Sydney, where he brings extensive leadership experience across the military, corporate, water, education and consulting sectors. With a career spanning more than two decades, Glen has developed his leadership approach around trust, people, conviction and understanding the environment in which leaders operate.

In this episode of the Leadership Performance Podcast, Glen shares the leadership lessons he has learned throughout his career, including why no leader has all the answers. He explores the importance of trust, leading with intent, understanding organisational culture and recognising that moving quickly is not always the same as moving effectively. Glen also discusses the importance of humility, developing others and having the courage to make decisions, learn from mistakes and keep moving forward.

In this episode, Glen and Paul discuss:

■ Why no leader has all the answers
■ Why trust is more important than authority
■ How leading with intent gives people clarity while allowing them to find their own way
■ Why people and teams are central to effective leadership
■ The importance of creating an environment where people feel heard and valued
■ Why leaders need to understand organisational culture before trying to drive change
■ A powerful leadership lesson about moving too quickly during a major organisational merger
■ Why leaders need to adapt their approach to the culture and people around them
■ Why leaders should not expect themselves to be perfect
■ The importance of humility, courage and conviction in leadership
■ Why developing the people around you is a fundamental responsibility of leadership
■ How leaders can navigate uncertainty and create opportunities through change

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LinkedIn: Glen Babington, CSC on LinkedIn

University of Technology Sydney: University of Technology Sydney

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LinkedIn: Paul Findlay on LinkedIn

REACH LX: REACH LX

Disclaimer: The views expressed by the guest are his own and this conversation is intended for general informational purposes only. This podcast and its associated materials should not be used as a substitute for professional advice.

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Episode Description

Gabrielle Roux is the founder of The Human Strategist, where she partners with leaders and organisations at pivotal points of change to help them move into their next season with clarity, confidence and purpose. With a background in retail and senior leadership, Gabrielle has built her work around helping people create greater alignment in their personal and professional lives and make meaningful changes when they know it is time for something different.

In this episode of the Leadership Performance Podcast, Gabrielle shares the leadership lessons she has learned throughout her career, including why every “yes” as a leader also means saying “no” to something else. She explores the importance of understanding what truly matters to you, making decisions that are aligned with your values and being willing to ask difficult questions. Gabrielle also discusses why growth often requires getting outside your comfort zone and how living with greater alignment can lead to a more purposeful life.

In this episode, Gabrielle and Paul discuss:

■ Why every “yes” as a leader also means saying “no” to something else

■ How leaders can recognise when their decisions are no longer aligned with their values

■ Why getting clear on your personal values or “pillars” can help guide better decisions

■ The importance of asking difficult questions to gain clarity

■ Why leaders need to be intentional about how they choose to show up

■ How stepping outside your comfort zone can create opportunities for growth and purpose

■ A powerful leadership story about challenging someone to rethink what they wanted from life

■ Why alignment and purposeful living are central to Gabrielle’s approach to leadership

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LinkedIn: Gabrielle Roux on LinkedIn

Website: The Human Strategist

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LinkedIn: Paul Findlay on LinkedIn

REACH LX: REACH LX

Disclaimer: The views expressed by the guest are her own and this conversation is intended for general informational purposes only. This podcast and its associated materials should not be used as a substitute for professional advice.

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Watch the Leadership Performance Podcast on YouTube:

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Francesca Moi is an entrepreneur based in Australia who has built multiple businesses and now runs an agency that connects talented virtual assistants from the Philippines with clients in Australia and around the world. Originally from Italy, Francesca has built her career around entrepreneurship, personal development, leadership, team building and creating businesses that support both growth and quality of life.

In this episode of the Leadership Performance Podcast, Francesca shares the leadership lessons she has earned throughout her entrepreneurial journey, including how she overcame limiting beliefs, built successful businesses, and learned to create a culture where people want to stay and grow. She also explores why leaders need to put their ego aside, invest time in their people and think carefully about what they actually want from business growth.

In this episode, Francesca and Paul discuss:

■ How Francesca overcame limiting beliefs from her childhood

■ Why personal development changed the way she viewed herself and what she could achieve

■ How she went from struggling in her first business to building a $1.5 million business

■ Why creating a culture that people want to be part of is essential to leadership

■ How leaders can put their ego aside and allow others to learn in their own way

■ Why leaders need to invest time in their people, even when they are experienced

■ The common challenges businesses face when working with virtual assistants

■ Why managers need the right leadership and communication tools to work effectively with remote teams

■ Why business growth should not come at the expense of your personal life

■ How Francesca learned to move away from the constant pursuit of “more”

■ Why perseverance matters more than perfection

■ How planning, KPIs and consistent action can help leaders move their businesses forward

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LinkedIn: Francesca Moi on LinkedIn

Website: Empowering Virtual Solution

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LinkedIn: Paul Findlay on LinkedIn

REACH LX: REACH LX

Disclaimer: The views expressed by the guest are her own and this conversation is intended for general informational purposes only. This podcast and its associated materials should not be used as a substitute for professional advice.

Would rather watch?

Watch the Leadership Performance Podcast on YouTube:

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Dr. Gavrielle Schneider is the Group CEO of Risk2Solution Group, where he brings together risk management, human performance, leadership and decision-making to help organisations navigate an increasingly complex world.

With a career that began in martial arts and professional protection before evolving into business, training, academic research and risk management, Gavrielle has built his leadership journey around understanding how people respond to risk, uncertainty and change.

In this episode of the Leadership Performance Podcast, Dr. Gavrielle Schneider shares the leadership lessons he has earned throughout his career, including why engagement matters, how his work in the psychology of risk transformed his approach to business, and how the concept of Presilience was developed.

The conversation explores what happens when leaders can no longer rely on traditional ideas of control and certainty. Gavrielle discusses the importance of helping people make better decisions, building rapport and engagement, recognising opportunity within risk, and preparing leaders and organisations for a world being transformed by AI, misinformation and rapid change.

In this episode, Dr. Gavrielle Schneider and Paul discuss:

■ Why engagement and care are essential for people and organisational performance

■ How risk intelligence helps leaders make better decisions at the right time

■ Why leaders should learn to manage risk while still pursuing opportunity

■ How martial arts and professional protection shaped Gavrielle’s approach to leadership

■ Why the psychology of risk became a turning point in his career and business

■ How Presilience was developed and contributed to the growth of Risk2Solution

■ Why rapport is a critical foundation for engagement and trust

■ Why traditional leadership approaches based on control and certainty are becoming less effective

■ How AI, misinformation and disinformation are changing leadership and decision-making

■ Why leaders need to adapt their mindset and develop new skills in a rapidly changing world

■ How leaders can turn ideas into action and prepare for uncertainty

Follow Dr. Gavrielle Schneider

LinkedIn:
https://www.linkedin.com/in/dr-gav-schneider/

Presilience:
https://presilience.info/

Risk2Solution:
https://risk2solution.com/

Follow Paul Findlay

LinkedIn:
https://au.linkedin.com/in/paul-findlay-reach-lx

REACH LX

https://reachlx.com/

Disclaimer: The views expressed by the guest are his own and this conversation is intended for general informational purposes only. This podcast and its associated materials should not be used as a substitute for professional advice.

Would rather watch?

Watch the Leadership Performance Podcast on YouTube:

https://youtu.be/yjmdhOd5xbo?si=bn7UE8cI0X6QPQTL

Dr. Gavrielle Schneider is the Group CEO of Risk2Solution Group, where he brings together risk management, human performance, leadership and decision-making to help organisations navigate an increasingly complex world.

With a career that began in martial arts and professional protection before evolving into business, training, academic research and risk management, Gavrielle has built his leadership journey around understanding how people respond to risk, uncertainty and change.

In this episode of the Leadership Performance Podcast, Dr. Gavrielle Schneider shares the leadership lessons he has earned throughout his career, including why engagement matters, how his work in the psychology of risk transformed his approach to business, and how the concept of Presilience was developed.

The conversation explores what happens when leaders can no longer rely on traditional ideas of control and certainty. Gavrielle discusses the importance of helping people make better decisions, building rapport and engagement, recognising opportunity within risk, and preparing leaders and organisations for a world being transformed by AI, misinformation and rapid change.

In this episode, Dr. Gavrielle Schneider and Paul discuss:

■ Why engagement and care are essential for people and organisational performance

■ How risk intelligence helps leaders make better decisions at the right time

■ Why leaders should learn to manage risk while still pursuing opportunity

■ How martial arts and professional protection shaped Gavrielle’s approach to leadership

■ Why the psychology of risk became a turning point in his career and business

■ How Presilience was developed and contributed to the rapid growth of Risk2Solution

■ Why rapport is a critical foundation for engagement and trust

■ Why traditional leadership approaches based on control and certainty are becoming less effective

■ How AI, misinformation and disinformation are changing leadership and decision-making

■ Why leaders need to adapt their mindset, develop new skills and turn ideas into action to thrive in a rapidly changing world

Follow Dr. Gavrielle Schneider

LinkedIn: https://www.linkedin.com/in/dr-gav-schneider

Presilience: https://presilience.info/

Risk2Solution: https://risk2solution.com/

Follow Paul Findlay

LinkedIn: https://au.linkedin.com/in/paul-findlay-reach-lx

REACH LX: https://reachlx.com/

Disclaimer: The views expressed by the guest are his own and this conversation is intended for general informational purposes only. This podcast and its associated materials should not be used as a substitute for professional advice.

Would rather watch?

Watch the Leadership Performance Podcast on YouTube:

https://youtu.be/yjmdhOd5xbo

Brendan Le Lievre works across leadership development, coaching, facilitation and coach supervision, helping people and organisations develop practical leadership skills and create greater impact. With a background spanning IT, continuous improvement, change management, stakeholder engagement and leadership, Brendan has built a broad career around helping people learn, grow and become more effective leaders.

In this episode of the Leadership Performance Podcast, Brendan shares the leadership lessons he has earned throughout his career, including why being busy does not necessarily mean being effective, how leaders can build confidence, and why adapting your leadership style is essential to creating greater impact. Brendan also explores how improv has influenced the way he leads, helping him become more present, connected and comfortable with uncertainty.

In this episode, Brendan and Paul discuss:

■ Why being busy is not the same as being productive

■ How busyness can limit leadership impact

■ Why leaders struggle with confidence and stepping into their leadership role

■ How leadership development tools can help people understand themselves and others

■ Why leaders need to adapt their style to different people and situations

■ What improv can teach leaders about presence, listening and connection

■ Why taking action can help when leaders feel stuck

■ How the “Unbusy” approach can help leaders create more space and impact

■ The different types of busy behaviour that can affect leaders

■ Why coaching, feedback and delegation can help leaders become less busy

■ Why leaders need to practise empathy and compassion towards themselves

■ Brendan’s vision for a more unbusy approach to leadership

Follow Brendan Le Lievre

LinkedIn: https://www.linkedin.com/in/brendon-le-lievre/

Follow Paul Findlay

LinkedIn: https://au.linkedin.com/in/paul-findlay-reach-lx

REACH LX: https://reachlx.com/

Disclaimer: The views expressed by the guest are his own and this conversation is intended for general informational purposes only. This podcast and its associated materials should not be used as a substitute for professional advice.

Would rather watch?

Watch the Leadership Performance Podcast on YouTube:

https://youtu.be/HErB4PlTKrw

Bianca Lemon is the Chief Experience Officer at Skope, where she brings together technology, customer experience and people to create meaningful experiences for customers and organisations. With a background spanning engineering, business development and sales, Bianca has built her career around leadership, customer experience, people development and continuous learning.

In this episode, Bianca and Paul discuss:

■ Why authentic leadership starts with knowing who you are

■ How technology can improve customer experience

■ Why people are fundamental to great leadership

■ How feedback can help people grow

■ Why leaders need to recognise their own blind spots

■ The importance of vulnerability and authenticity

■ Why continuous learning matters for leaders

■ How one person can create a ripple effect through others

Follow Bianca Lemon

LinkedIn: https://www.linkedin.com/in/bianca-lemon/

Follow Paul Findlay

LinkedIn: https://au.linkedin.com/in/paul-findlay-reach-lx

REACH LX: https://reachlx.com/

Disclaimer: The views expressed by the guest are her own and this conversation is intended for general informational purposes only. This podcast and its associated materials should not be used as a substitute for professional advice.

Would rather watch?

Watch the Leadership Performance Podcast on YouTube:

https://youtu.be/RBlJtfYNVxI?si=sUpV0zWMpkViIzyE

Beth Hall is a Culture Specialist who helps organisations understand what is happening at a systemic level within their businesses. With experience as an HR practitioner and a Master's in Organisational Psychology, Beth explores how behaviour, workplace norms, systems, HR practices and processes shape employee experience.

In this episode, Beth and Paul discuss:

■ How workplace culture shapes leaders

■ Why culture change can take longer than a CEO's tenure

■ Whether leaders shape culture or culture shapes leaders

■ Why organisations should develop culture by design, not by default

■ How subcultures develop within organisations

■ The simple change in language that helped Beth build greater trust

■ What an EQ 360 revealed about emotional expression

■ Why leaders should ask rather than tell

■ How to create space for introverted and reflective people

■ Why organisations need to think differently about AI and human capability

■ What the next 12 months could mean for human and AI leadership

Follow Beth Hall

Website: https://cultureedge.com.au/

LinkedIn: https://www.linkedin.com/in/bethhall/

Follow Paul Findlay

LinkedIn: https://au.linkedin.com/in/paul-findlay-reach-lx

REACH LX: https://reachlx.com/

Disclaimer: The views expressed by the guest are her own and this conversation is intended for general informational purposes only. This podcast and its associated materials should not be used as a substitute for professional advice.

Would rather watch?

Watch the Leadership Performance Podcast on YouTube:

https://www.youtube.com/@Paul-Findlay-leadership-and-AI