Episode Description

In this episode, Paul sits down with Brendan Le Lievre to explore one of the most common but overlooked challenges in leadership, busyness. Many leaders believe being busy means they are effective, but this conversation challenges that assumption and reveals how constant busyness often comes at the cost of real impact. Brendan shares practical insights on why leaders struggle to delegate, coach, and give feedback, and how these gaps quietly create overwhelm. This episode offers a clear perspective on shifting from reactive work to intentional leadership, while building the confidence needed to lead with clarity and purpose.

Discussion Highlights

• Why being busy is hurting your leadership and limiting your impact
• The difference between busy and productive leadership and why it matters
• The real reason leaders struggle with delegation, coaching, and feedback
• How confidence influences leadership growth and decision making

Takeaways and Action Items

• Audit your busyness and identify whether you are overcommitting, people pleasing, or avoiding delegation
• Focus on impact over activity by prioritizing what truly moves the needle in your leadership
• Build confidence through consistent action instead of waiting until you feel ready

For leaders: Being busy is not the goal. Your impact comes from how well you prioritize, delegate, and lead others.

Links and Credits

Guest: Brendan Le Lievre
Connect: LinkedIn

Podcast Credits
Founder and Host: Paul Findlay

In this episode, Bianca Lemon, Chief Experience Officer at SKOPE, shares her journey from engineering into executive leadership and what it truly means to lead with authenticity. She breaks down why leadership is not about titles, but about people, connection, and self awareness.

Bianca offers a powerful perspective on customer experience as a human feeling rather than just a metric, and explains how technology can support deeper connection instead of replacing it. This conversation explores servant leadership, growth, and the importance of showing up as your real self.

Discussion Highlights

• Why authenticity is the foundation of impactful leadership
• Customer experience as emotion, not just data
• Servant leadership and supporting team growth
• Being the change and creating a ripple effect

Takeaways and Action Items

• Know who you are and who you are not as a leader
• Treat feedback as a gift that supports growth
• Focus on people first, performance will follow

Final Thought

Your edge in leadership and in life is authenticity. The more real you are, the more trust, connection, and impact you create.

Links & Credits

Guest: Bianca Lemon
Podcast: The Leader Experience Podcast

Founder and Host: Paul Findlay

Beth Hall is a Culture Specialist who helps organisations understand what is happening at a systemic level within their businesses. With experience as an HR practitioner and a Master's in Organisational Psychology, Beth explores how behaviour, workplace norms, systems, HR practices and processes shape employee experience.

In this episode, Beth and Paul discuss:

■ How workplace culture shapes leaders

■ Why culture change can take longer than a CEO's tenure

■ Whether leaders shape culture or culture shapes leaders

■ Why organisations should develop culture by design, not by default

■ How subcultures develop within organisations

■ The simple change in language that helped Beth build greater trust

■ What an EQ 360 revealed about emotional expression

■ Why leaders should ask rather than tell

■ How to create space for introverted and reflective people

■ Why organisations need to think differently about AI and human capability

■ What the next 12 months could mean for human and AI leadership

Follow Beth Hall

Website: https://cultureedge.com.au/

LinkedIn: https://www.linkedin.com/in/bethhall/

Follow Paul Findlay

LinkedIn: https://au.linkedin.com/in/paul-findlay-reach-lx

REACH LX: https://reachlx.com/

Disclaimer: The views expressed by the guest are her own and this conversation is intended for general informational purposes only. This podcast and its associated materials should not be used as a substitute for professional advice.

Would rather watch?

Watch the Leadership Performance Podcast on YouTube:

https://www.youtube.com/@Paul-Findlay-leadership-and-AI

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