Leadership, the future and tea: ✨🎙 Deke Copenhaver ✨🎙. Deke has an amazing approach to leadership that he has refined over many years across several sectors. After 9 years serving as the Mayor of Augusta, Georgia, he also has some incredible experiences of making change happen whilst dealing with different political parties. The discussion includes his recollection of dealing with the ice storm that hit Augusta while he was at a conference in Florida and all the flights were grounded.

Here’s what we covered:

✨ B17s

✨ Servant Leader

✨ Composure

✨ Humility

✨ Integrity

✨ Ice storm

✨ Inspire

✨ Bell curve

✨ Privacy

✨ Business network

✨ Open door policy

✨ Innovation

✨ Inclusivity

✨ Uniting people

✨Communication

Available through:

✔ Apple Podcast – https://podcasts.apple.com/us/podcast/leadership-the-future-and-tea/id1511095324

✔Spotify – https://open.spotify.com/show/7uepDzBFHhne4C7d7MPOjU

✔Google Podcast – https://podcasts.google.com/?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy8xZWIwNjJjNC9wb2RjYXN0L3Jzcw%3D%3D

#leadershipthefutureandtea #leadership #podcast #leaders #business #strategy #change #culture #wellness #humanresources #futureofwork #leadershipcoach #augusta #georgia

Resources:

The Changemaker: The Art of Building Better Leaders.

(https://www.amazon.co.uk/dp/1946633739/ref=cm_sw_em_r_mt_dp_H9cGFbFZGTTGX)

Website – https://deke-copenhaver.com/

LinkedIn – https://www.linkedin.com/in/deke-copenhaver-621915b0/

Twitter – https://twitter.com/dekecopenhaver

Leadership, the future and tea: 🌞🎙Special Guest Evelyn Chow 🌞🎙. Evelyn is an entrepreneur and HR expert based in Singapore. She is an advocate of agile working in HR and covers how this is applicable. She is a firm believer in the Servant Leadership approach and discusses how she uses this in her work. As an expert HR advisor to many CHROs, she has a great understanding of the current challenges facing CHROs.

Here’s what we covered:

🌞 Servant leadership

🌞 Integrity

🌞 Courage

🌞 Strength of vision

🌞 Agile HR

🌞 Agile mindset

🌞 Customer Satisfaction

🌞 DecodeHR

🌞 Strategic business implications

🌞 CHRO

🌞 It’s ok not to have the right answers

🌞 Don’t look for prescribed solutions

🌞 Marathon not a sprint

#leadershipthefutureandtea #leadership #podcast #leaders #business #strategy #change #culture #wellness #humanresources #futureofwork #agilehr #servantleadership

Resources:

LinkedIn – https://www.linkedin.com/in/evelynchowdecodehr/

DecodeHR Website – https://www.decodehr.com

DCHR Website - https://dchr.tech/

What were the key insights that influenced your organisations structure? Beth shares her expertise on how to strategically identify key roles to support long term goals and overcome continuous demands. Beth also discusses how most leaders incorrectly chose to focus on the executive team and not on the key positions that deliver competitive advantage for the business.

Here’s some of what we covered:

📌 Leaders build leaders

📌 Self-awareness

📌 Motivation

📌 Listening

📌 Taking deep breaths

📌 Developing employees

📌 Succession planning

📌 Short-term and long-term

📌 MOOCs, Udemy, Lynda

Resources:

Website - https://executive-velocity.com/

LinkedIn - https://www.linkedin.com/in/betharmknechtmiller/

Are You Talent Obsessed?: Unlocking the secrets to a workplace team of raving high-performers.

(https://www.amazon.co.uk/dp/B087R7YN1G/ref=cm_sw_em_r_mt_dp_6DHDFbG8YSPX5)

Natalie discusses how she has supported people during furlough, helping individuals look after their mental health. Natalie’s experience spans to both small and large enterprises and provides a variety of examples of how she is supporting businesses; including providing assistance for completing funding bids. Her overview supports both people and businesses through furlough on a human basis. 

Here’s some of what we covered:

🥇 Woolworths

🥇 CIPD Branch

🥇 Baroness Michelle Mone

🥇 Michelle Obama

🥇 Business strategy

🥇 Removing annual appraisals

🥇 Launch you HR career

🥇 Micromanagement

🥇 Keeping your options open

Resources:

LinkedIn – https://www.linkedin.com/in/natalieellishr/

Twitter - https://twitter.com/NatalieEllisHR

Business website – https://www.reboxhr.co.uk/

Blog – https://natalieellishr.com/

As an expert leadership coach, Amy has a wealth of knowledge to draw upon during our discussions. Amy gives a great explanation about why leadership maturity is seldom talked about and why it’s important in the business context. There’s also a great recap of the 5Ps model from her book, with a real focus on Peace – you’ll need to listen to the podcast to understand how this fits into her model!

Here’s some of what we covered:

⭐ Mom

⭐ Classroom Assistant

⭐ Developing leaders

⭐ Strategic thinking

⭐ Time zones

⭐ The leader you want to be

⭐ Silos and islands

⭐ Communication

⭐ Digitization

⭐ Virtual workforce

⭐ Flexible workforce

⭐ Coaching

Resources:

LinkedIn - linkedin.com/in/amy-jen-su

Company website - https://paravispartners.com/

Emotional Intelligence by HBR - https://hbr.org/topic/emotional-intelligence

Book website – https://paravispartners.com/our-latest-book/

The Leader You Want to Be: Five Essential Principles for Bringing Out Your Best Self--Every Day. Amy Jen Su

(https://www.amazon.co.uk/dp/1633695913/ref=cm_sw_em_r_mt_dp_7bDBFbY70VX1Q)

Blake recounts several examples of working with clients where they were seeking to increase the customer service support and some of the negative feedback they had to deal with as part of their journey. There’s a great description of improving customer service based on a story about a river – listen to learn more and apply the learning to your organisation and what you as a leader can do to improve your service.

Here’s some of what we covered:

🎉 Mel Robbins

🎉 Neighbourly

🎉 Self-deprecating

🎉 Contact centres

🎉 Digital transformation

🎉 Negative feedback

🎉 Customer experience

🎉 Drowning

🎉 Networking

🎉 Changes to the business world

🎉 Be your own boss

Resources:

How to stop screwing yourself over. Mel Robins

(https://www.ted.com/talks/mel_robbins_how_to_stop_screwing_yourself_over?language=en)

Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business. Blake Morgan

(https://www.amazon.co.uk/dp/1400213630/ref=cm_sw_em_r_mt_dp_NK4AFbA7AK4WZ)

LinkedIn - https://www.linkedin.com/in/blakemichellemorgan/

Website - https://www.blakemichellemorgan.com/

Forbes - forbes.com/sites/blakemorgan/#66170deb2414

Twitter - https://twitter.com/BlakeMichelleM

Be Your Own Boss podcast - https://www.byobpodcast.com/

Customer experience school - www.customerexperienceschool.com

Ben is an amazing guest with a huge focus on helping leaders becoming more human.  He covers imposter syndrome in a really engaging discussions with real actions for people to take to turn the negative experience to a positive experience. For those who haven’t heard Ben talk about the ‘TEA’ model of leaders, he gives a masterclass in what this means for leaders.

Here’s some of what we covered:

🛰 Entrepreneurship

🛰 Bad managers

🛰 Imposter syndrome

🛰 Promoting people without support

🛰 Milestones

🛰 Soft skills

🛰 Reframing leadership

🛰 Empowerment

🛰 Solopreneur

🛰 Set expectations

Resources:

LinkedIn - https://www.linkedin.com/in/ritterbenj/

Website - https://www.liveforyourselfconsulting.com

Ebook  ‘Create a career you love’ - https://www.subscribepage.com/careeryoulove

Article - https://www.linkedin.com/pulse/how-retain-your-most-promising-employees-dr-benjamin-ritter/

Mark is a global leader dealing with all the challenges of leading a global company. He talked about passion being at the heart of his business and this was at the centre of their culture. Mark reflected on the journey that PayAsia (Pay Group) have been through and how that complexity has increased as they have continued their global growth. There’s also some incredible insights around the APAC economy which people who are looking to expand into APAC may find useful.

Here’s what we covered:

🌍 Passion

🌍 Ability to complete and finish

🌍 Accountability

🌍 Drive

🌍 Lack of digital preparedness

🌍 Choosing the right partner

🌍 Ability to bounce back

🌍 PayAsia

🌍 Chris, Len, Gek Lian, Tim, Millie

🌍 Talent management

🌍 Securing the right leadership team

🌍 Quality of delivery

-

Resources:

LinkedIn - https://www.linkedin.com/in/marksamlal/

Pay Asia – https://www.payasia.asia/

We looked at the people challenges of international teams, the communications required to make them successful and the pitfalls that many business fall into when working across borders. Some of the greatest challenges include culture and communication whilst one of the opportunities is for learning. More #international knowledge from our awesome panel of Andy, Deborah and Hiten.

Here’s what we covered:

✈ Global expansion

✈ Cultural differences

✈ Sharing information

✈ Communication

✈ Cultural training

✈ Corporate office control

✈ Relationships

✈ Local policies

✈ Bribes

✈ Hofstede cultural dimensions

Available through:

✔ Apple Podcast – https://podcasts.apple.com/us/podcast/leadership-the-future-and-tea/id1511095324

✔Spotify – https://open.spotify.com/show/7uepDzBFHhne4C7d7MPOjU

✔Google Podcast – https://podcasts.google.com/?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy8xZWIwNjJjNC9wb2RjYXN0L3Jzcw%3D%3D

leadershipthefutureandtea #leadership #podcast #leaders #business #strategy #change #culture #wellness #humanresources #futureofwork #international #overseas

Resources:

Touchpoint Leadership: Creating Collaborative Energy across Teams and Organizations. Hilary Lines and Jacqui Scholes-Rhodes

(https://www.amazon.co.uk/dp/0749465786/ref=cm_sw_em_r_mt_dp_OYYwFb853B03A)

Culture's Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations. Geert Hofesteed

(https://www.amazon.co.uk/dp/0803973241/ref=cm_sw_em_r_mt_dp_Sk3xFbNSQD8H3)

The Long-Distance Leader: Rules for Remarkable Remote Leadership. Kevin Eikenberry & Wayne Turmel.

(https://www.amazon.co.uk/dp/1523094613/ref=cm_sw_em_r_mt_dp_iuizFbB6ZMFGG)

Yes, you read that right. Learn how love-based leadership can be adopted to propel the mindset of business leaders. It is not often, if ever, that people talk about love-based leadership at work, but here is a compelling conversation with an incredible coach and leader. In today's episode, there is plenty for every leader or aspiring leader to consider and challenge their own thoughts and behaviours for driving a better workplace.

A sneak peak into what we covered:

💖 Ruth Bader Ginsburg

💖 Human first, work second

💖 Rocket opportunity

💖 Driver for change

💖 Ubuntu

💖 Silos

💖 Inclusion and equality

💖 Where angels fear to tread

-

Resources:

Beyond Engagement: The Value of Love-Based Leadership in Organisations. Yetunde Hofmann - https://amzn.to/36AHVmi

Worth It. Dan Price. - https://amzn.to/3d1nH69

LinkedIn – https://www.linkedin.com/in/yetundehofmann/

Twitter - https://twitter.com/YetundeH

Website - https://www.yetundehofmann.com/

The Enjoyable Life Series - What's Your Story? London Conference - https://bit.ly/3jxh6TD