LeaderTalks@Acxiom

In this episode, Amy chats with Don Graumann, Financial Services Industry Managing Director, to continue a series of episodes on the leader expectation of Lead For Results. This episode focuses on the competencies of Priority Setting and Organizational Agility. One key to getting the right things done is the competency of Priority Setting. You set priorities for your team by developing a strategy to achieve goals, communicating that strategy to your team and aligning their work every day to those strategic objectives. Organizational Agility means you know how to build, develop and keep great relationships across the company and with our clients so that you can get the things done that you need to get done. 

LeaderTalks@Acxiom is edited by Levi Gilbert.

In this episode, Amy chats with Shea Heath, Chief Operations Officer, Professional and Managed Services, to kick off a series of episodes on the leader expectation of Lead For Results. Lead For Results means you are setting and communicating priorities and goals for your team, that you're focused on key outcomes, and that you're motivating your team to achieve those outcomes. It's all about helping connect the dots for your team so that they can understand how the work they do contributes to your team's goals, your client's goals and Acxiom's business goals overall. It's also about inspiring your team and holding yourself and them accountable.

LeaderTalks@Acxiom is edited by Levi Gilbert.

In this episode, Amy chats with Brett Madison, Chief Financial Officer, to continue discussing the leader expectation of Lead with Business Savvy with a focus on the VP and above competencies of Business Acumen and Intellectual Horsepower. 

As discussed in the last episode, Business Acumen is all about understanding Acxiom's business, our industry, our client's business and really understanding our financial processes and the role leaders play in all of these elements. Intellectual Horsepower means that you exhibit expertise in the areas that you lead, and that you have the intellectual capacity to continue to learn and apply new concepts that deal with complexity, and you use these learnings to impact outcomes for your stakeholders and your teams. 

LeaderTalks@Acxiom is edited by Levi Gilbert.

In this episode, Amy chats with Beth-Anne Bygum, Chief Security & Compliance Officer, and Dave Van Epps, a Senior Director of Delivery in Financial Services, to continue discussing the leader expectation of Lead with Business Savvy with a focus on the competencies of Business Acumen and Command Skills. 

Business Acumen is all about understanding Acxiom's business, our industry, our client's business and really understanding our financial processes and the role leaders play in all of these elements. Command Skills is all about using your business savvy to take stands when necessary because you understand the implications and risks of situations as they arise because of your expertise, all while maintaining relationships and getting to the desired outcomes, especially when things aren't going to plan.

Show Links:

Strategic Pause by Don Graumann

In Our Weakness We Are Strong by Dave Van Epps

The Tipping Point by Malcom Gladwell

Outliers by Malcom Gladwell

LeaderTalks@Acxiom is edited by Levi Gilbert.

In this episode, Amy chats with Geri Green, a Director of Delivery in Consumer Brands, and Leticia Kinuthia, a Data Security Manager, to continue to discuss the leader expectation of Lead with Business Savvy with a focus on the competency of Domain Expertise. Developing Domain Expertise means that you have a deep understanding of your area of the business, and you continue to develop your own skills to better lead your specific team and to be a thought leader and strive to bring value to your customers.

Show Links:

How to Get Your Point Across in 30 Seconds or Less

Alive at Work: The Neuroscience of Helping Your People Love What They Do

LeaderTalks@Acxiom is edited by Levi Gilbert.

In this episode, Amy chats with Tate Olinghouse, Chief Client Officer, to kick off the series on Lead with Business Savvy. Tate shares his thoughts on why continuous learning is a critical part of leading with business savvy and shares some practical ideas on ways to continue to develop that business savvy.

Show Links:

Big Little Breakthroughs by Josh Linkner

LeaderTalks@Acxiom is edited by Levi Gilbert.

In this episode, Amy chats with Bhavna Godhania, Senior Director Strategic Partnerships, and Jim Bossert, VP in Financial Services, to continue the discussion on Lead with Emotional Intelligence and to focus on Negotiations and Influence. Jim and Bhavna share their keys for successful negotiations, reminding us that negotiating well should be a collaborative exercise—which requires empathy, patience, and good preparation.

Show Links:

The Art of War by Sun Tzu

The Outliers by Malcolm Gladwell

The Strategic Pause by Don Graumann

LeaderTalks@Acxiom is edited by Levi Gilbert.

In this episode, Amy chats with Michael Hannon, VP Sales and Client Management in the Financial Services industry, and Gwen Myatt, Director of Delivery in the Consumer Brands area, to describe the Lead with Emotional Intelligence leader expectation and focus specifically on the competency of Informing. A big piece of managing relationships with emotional intelligence is keeping your team and stakeholders informed through transparent communication. Gwen and Michael share insights on ways to communicate with empathy and strategies to find the balance on sharing information at the right time. We’ll hear that trust can even be built in a relationship when the information being shared is difficult.

LeaderTalks@Acxiom is edited by Levi Gilbert.

Show Links:

The Motivational Toolkit: How to Align Your Employees’ Interests with Your Own by David Kreps

The Strategic Pause:Stop.Think.Lead by Don Graumann

In this episode, Amy chats with Melissa Metheny VP Sales and Account Management in the Retail Industry, and David Koroghlian, Senior Director for Marketing Technology in Financial Services to describe the Lead with Emotional Intelligence leader expectation and focus specifically on leading with Trust and Integrity. Melissa and David share their experience with building trust with clients and their teams and how to lead with integrity, even when this is difficult.

LeaderTalks@Acxiom is edited by Levi Gilbert.

Show Links

If by Rudyard Kipling

Essentialism by Greg McKeown

Trillion Dollar Coach by Eric Schmidt, Jonathan Rosenberg, and Alan Eagle

Extreme Ownership by Jocko Willink

In this episode, Amy chats with Chad Engelgau, Chief Executive Officer, and Mary Ward, Chief People Officer, to describe the Acxiom Leader Expectations and how these impact their day-to-day leadership. They also share practical tips on developing each competency. 

Then, the trio focus on Lead by Example and why it is so important for all leaders — and associates. 

LeaderTalks@Acxiom is edited by Levi Gilbert.