Leading Organizations That Matter

What do photography and career planning have in common? More than you’d think. In this episode, I share how years behind the lens—starting with a beat-up rangefinder—taught me the art of seeing, of waiting, and of wandering. Whether you're a sunrise-chasing planner or a thrill-seeking discoverer, this conversation explores how balancing preparation with openness can shape not just your images, but your life.

Because sometimes, the best shot—and the best opportunity—is just around the bend.

Accountability isn’t rocket science—it’s a notebook. In this episode, we skip the complexity and spotlight a painfully obvious yet wildly underused leadership tool: writing things down. From toxic cultures to missed follow-ups, we explore how a simple habit can transform organizational trust, clarity, and follow-through. No apps required. Just a pen, a plan, and a little discipline.

What if the loudest leaders are the most insecure—and the quietest, the strongest? In this episode, we unpack a paradox at the heart of leadership: how humility, not bravado, shapes resilient cultures and lasting impact. From personal reflections to a poignant story of legacy and retirement, this is a candid exploration of what strength really looks like when the stakes are high. If you lead—or aspire to—you’ll want to hear this.

We all learned a lot about life, leadership, values, and priorities during the Covid pandemic. I recently was reminded of one while in the drive-through line at Starbucks. 

Some mission driven organizations benefit from considering their purpose, their objective, their very reason for being as a diamond that is distinct from its setting. This week's quick episode is a thought experiment that several of my clients have found helpful. Perhaps you will as well.

"Should I Stay or Should I Go?"... sang The Clash all the way back in 1982. Let's say you have been debating this same question at your job... and ultimately conclude: I'm so done here.

As an executive coach, I have been in a number of conversations with individuals who can relate. I sometimes then find myself in a "how do I quit?" discussion. I hope my advice here helps if you find yourself in this sticky situation.

Figuring out what went wrong and then learning from our mistakes is vital to an organization's long-term success and impact. Unfortunately, some organizations struggle to move past the woe-is-us wound licking phase. This is a topic of great interest to me personally and one I have studied and written about quite a bit. The key to progress here is for groups to lament... for a bit... and then to move forward into the learning mode. In this episode, I suggest a distinct and simple set of steps - in this case, four questions - to help leaders get over this hurdle.

Finding meaning at work impacts organizational culture.

Organizational culture impacts our ability to retain and hire the necessary talent for our mission driven organizations.

Finding talent to fill our key positions is essential to the success of our "organizations that matter".

In this week's episode, I discuss this phenomenon cut against the backdrop of the rapidly changing (i.e., for-profitization) of the hospice industry.

I took a leap of faith, left behind the world I knew and tried to do something completely different. Yet somehow, in the process, I rebuilt everything I had just walked away from. For me, wisdom, insight, and inspiration came from the unlikeliest of sources: Jerry Seinfeld.

Perhaps his own self reflection can help you too.

This week, I discuss the impact of busyness on the business of health care with author and expert, Susan Keane Baker. We review issues related to kindness, accountability, presence, leadership, and the state of the industry when it comes to elevating the patient experience.

Thank you to Susan for her time and insights. She can be reached at her website here: https://susanbaker.com/.