Leading the Way

Haylee started at RAC a year and a half ago as the General Manager Brand and Marketing. She stepped into a new role, set up a new function, and built a new team.

In this podcast episode, Haylee and I speak about working overseas, being a full-time mum, the PhD she started, recovering from a serious accident, and landing at RAC.

I hope you enjoy hearing her perspective on leadership and can learn from her diverse professional and life experience.

In this episode of our Leading the Way podcast series, Tony and I wind back the clock to the early 2000s when he first interviewed with RAC at a café because ex-CEO Terry Agnew didn’t want to show him the RAC office. Listen to the episode for insights into taking on daunting roles, saying yes to opportunities outside your comfort zone, and growing businesses while you grow yourself.

Khush Mistry, our The Driving Force Award winner, is an absolute pleasure to speak with. He is passionate about his work, open and honest about his challenges, and is generous in recognising the contributions of others. In our conversation, we focus on moving from a technical role into leadership, maintaining a growth mindset, and being recognised in front of 1200 people at RAC Stars.

In this episode, Paige and I explore leading high performing frontline teams through a pandemic and her approach to managing challenging conversations with our members. We also cover what it was like for her to leave RAC and return 'home', how she keeps connection at the centre of her leadership, and how she's learned from making mistakes in her 6 years at RAC. We can learn a lot from our frontline teams, and there are plenty of gems in this conversation with Paige.