Day five and we return to integrity. Honesty is interchangeable with integrity with today's employees and employees say it is the biggest leadership acumen that keeps them engaged.

What could be holding your team back? Could it be a matter of honesty? Today we're going to discuss the difference between being held accountable and being left to your own devices.

Transparency and honesty are important today because employees expect it. Failing to be transparent is not something you can really afford to do today as a leader.

Honesty and integrity are often interchanged in the workplace by your reports and those you manage. What does it look like to them and how you can you demonstrate your integrity and honest?

in a recent survey by Workopolis.com, over 55% of workers said integrity and trust were the most valuable leadership characteristic. This week we examine what that looks like and how to build it.

Failure language! It's like salt: too much and the recipe is ruined, but too little and it's too bland. Your messaging needs to include just a little bit of failure language. It's what will separate you from your competition.

When you guarantee something to your potential customer, you're going to show them how something you do all the time is the exact solution for their problem. In this episode, we share a few examples.

Success language starts to pull the potential customer closer to your company and helps begin closing a sale. Are you using it? Find out what it is and how today.

What problems is your customer facing? And even better, how are you solving those problems? Today we talk about the physical, emotional and philosophical problems your customers face.

Does your customer feel like the hero when they deal with you or do they feel like YOU'RE trying to be the hero? This week we discuss how to make the customer the hero of the story with your business.