Lean Leadership for Ops Managers

How often do you share your mistakes as a leader? So often in organization we celebrate success and share what went right, while shying away from the mistakes and lessons learned it took to accomplish that success. 

In this episode we talk with Elisabeth Swan about reframing mistakes as gold that can help foster stronger collaboration, team building and problem solving.

What You’ll Learn:

• How improv made Elisabeth a better lean leader
• The power of storytelling in data-driven leadership
• Why Elisabeth says mistakes are gold and how they help others
• Why it's so hard ot listen and ways to practice intentional listening

Read more and get full shownotes at:  https://processplusresults.com/podcast/ 

Diverse executive teams deliver better performance. It’s shown in study after study. Despite modest progress, women are still dramatically underrepresented in leadership roles.

How can women take steps to advance to the rooms where decisions are made, and then to confidently contribute in those rooms?

How can current executives take responsibility and action to build greater diversity and inclusion among their senior ranks?

Kelli Thompson, author of Closing the Confidence Gap, shares actionable advice on both questions.

What You’ll Learn from this Episode

• Factors contributing to a lack of gender diversity in leadership roles
• Ways women can ground themselves in their career progression
• The Advocacy Model for closing the confidence gap
• How executives can take intentional action and ownership to improve inclusion and diversity among their senior leadership teams

Get full show notes and more information here: https://processplusresults.com/podcast/107 

Happy New Year! As we shift our focus to the next year by setting goals and thinking about what we want to achieve, it’s easy to limit what we believe is possible. In this episode, Sarah Tilkens shares how to shift from a goal mindset to a growth mindset to expand what is possible.  

What You'll Learn from this Episode:

• Setting Meaningful Goals
• How Mindset Can Expand what is Possible
• Five Steps for Expanding your Mindset
• Brainstorming Through Obstacles

Learn more and find full show notes:
https://processplusresults.com/podcast/106

What is your personal purpose? So often, we talk about organizational purpose as part of our True North, but what about you personally? What motivates you to keep going during those challenging days?

In this episode, Sam Morgan joins us to share how he helps change people's lives by assisting them to uncover their personal purpose while also understanding the process of Improvement Kata and tying it together through daily coaching.

What You'll Learn from this Episode:

• How Fear Shows Up
• Finding your Individual Purpose
• Incorporating Purpose into Continuous Improvement
• How Daily Practice Changes Your Mindset

Learn more and find full show notes:
https://processplusresults.com/podcast/105

We all have a telling habit and may not even realize it. As leaders, we are often blind to the fact that instead of answering a question or giving a suggestion, we are telling others what they should do. 

In this episode, Katie Anderson joins us to share how to build awareness of and break the telling habit. 

 
What You'll Learn from this Episode:

• Developing Without Telling
• Telling in Disguise
• Making a Shift to Tell Less
• Coaching Through the Struggle

Learn more and find full show notes at:
https://www.processplusresults.com/podcast/104

Are you a fan of one-on-ones? Most managers aren’t. But that’s because most managers haven’t had great one-on-ones modeled for them. If you want to lead through relationships, then valuable one-on-ones are a key activity to master.

What You'll Learn in This Episode:

• Why doing one-on-ones is one of the most critical leadership routines for managers
• What managers get wrong with one-on-ones
• Answers to the most common questions about one-on-ones
• Important elements that make up an effective one-on-one
• The foundation of an effective one-on-one agenda

Learn more and find full show notes:
https://www.processplusresults.com/podcast/103

What do you mean when you say the word coaching? Do you think of an iconic sports coach yelling plays from the sideline or giving an inspirational speech in the locker room? As leaders, we coach our team members to help them learn and grow, but I’ve discovered that coaching is used incorrectly in many instances.

In this episode, we are diving into what I mean by coaching, how it’s different from other definitions, and why it even matters.

What You’ll Learn in this Episode:

• What Coaching Is Not
• My Definition of Coaching
• What Coaching Means as an Operations Executive
• Coaching as Part of Development

Learn more and find full shownotes at:
https://www.processplusresults.com/podcast/102

Telling is not all bad; however, as leaders, we typically need to bring more coaching into our team interactions. So, how do we transition from doing to coaching? In this episode, Jamie shares how to effectively coach problem solving.

What You'll Learn from this Episode:

• Coaching Problem Solving
• Set Your Intention to Coach
• Stop Giving the Answers
• Start Asking Good Coaching Questions

Learn more and find full shownotes at:
https://processplusresults.com/podcast/101

How have you expanded your team as your organization continues to grow? Does your hiring strategy align with the organization’s values and vision? 

The Process Plus Results team is expanding, and in this special 100th Episode Edition, Jamie shares how the team’s strengths intersect and complement each other. Plus, the team members join us to share what they do, the value they bring, and how that applies to their direct team and operations leaders as a whole. 

What You'll Learn in this Episode:

• Creating a Team of Intersecting Strengths
• Knowing When to Let Go
• Keeping a People-Centered Focus in Lean
• Growing Outside of Your Comfort Zone
• Top Episode and Recommendations

Learn more and get full shownotes at:
https://www.processplusresults.com/podcast/100

How did it all begin? Since we are getting ready to celebrate our 100th episode, let's look back at how this podcast started a little over two years ago. On the day the podcast launched, I was at a speaking engagement in Evansville, IN, where I live now, and will be for the 100th episode!

In this episode, we are taking a trip down memory lane and sharing the podcast's first three episodes: Episode 1: Respect People vs. Deliver Results, Episode 2: Why is Lean so Hard, and Episode 3: Getting Lean to Stick.

What You'll Learn in This Episode:
Episode 1: Respect People vs. Deliver Results

• One of the overarching challenges ops leaders face, and why we need to challenge it
• How to stop looking at things as a dichotomy and open the door to possibilities 
• How to think and speak about the need to respect people and deliver results
• A practical example of using an AND approach- in leadership and in life

Episode 2: Why is Lean so hard?

• A mistake I made early in a Lean transformation, and how it made things more difficult
• Why we can’t just focus our efforts on improving processes
• The role beliefs play in creating powerful behaviors and systems
• A model and practice you can follow to identify gaps that make it more difficult to consistently sustain and improve results

Episode 3: Getting Lean to Stick

• How we sometimes mis-diagnose what’s causing our execution problems
• Real-life Lean leadership example of The Transformation Trinity model in action
• BOLOs and how to overcome potential hurdles and more effectively apply the model to your work
• Why Lean or operations systems and tools aren’t enough on their own to get Lean to stick

Learn more and check out the full show notes at:
http://processplusresults.com/podcast/099