Lean Leadership for Ops Managers

Executing a new or changed routine seems simple enough, right? As Ops Executives, we expect our leaders to start implementing a new process seamlessly, but are we teaching them all the skills they need? 

In this episode, Jamie shares how to help Ops Managers improve their thinking and decision-making capabilities. 

What You’ll Learn from this Episode

• When We Need More Than Coaching
• Execution Alone is Not Enough
• Improving the Thinking and Decision-Making Behind Leader Routines
• Teaching the Thinking

Get full show notes and more information here: https://processplusresults.com/podcast/098

Have you ever been frustrated when a leader won’t adopt a new process? How do we improve engagement with new or changing routines? As Ops Executives, we’re often told that we do too much telling and not enough listening; however, telling is still part of leading an operation. 

In this episode, Jamie shares how to best use telling interactions when supporting Ops Managers execute new routines.

What You'll Learn from this Episode:

• When Ops Managers Won’t Deliver Performance
• Using the Five Leadership Interactions
• Actions to Consider as you Develop Others

Get full show notes and more information here:
http://processplusresults.com/podcast/097

When is coaching not enough? Coaching is a buzzword right now, and so many managers are told to make it a focus. While coaching is a wonderful tool, there are times when leaders need to use other communication approaches to be effective. 

In this episode, Jamie shares an example of when a manager needed more than coaching and how it can effectively be used in combination with other skills. 

What You’ll Learn from this Episode:

• The Definition of Coaching
• When Coaching isn’t Enough
• The Skills of Leading People
• A Personal Update

 Get full show notes and more information here:
https://processplusresults.com/podcast/096

Competition or collaboration? When done effectively, competition can drive results for some people; however, there is also a potential downside. I've seen that Operations Executives are scared to remove competition because they think the drive and motivation will disappear. What would happen if we shifted away from competition and moved toward collaboration instead?

In this episode, Jamie is joined by two other leadership consultants, Katie Anderson and Tracy O'Rourke. They share how they took a different outlook, came together for a mini mastermind, and worked together to build each other up.

What You'll Learn from this Episode:

• Learning from Like-Minded People
• Creating a Personal Connection
• Helping Each Other Grow through Collaboration
• Reflecting Together in Community

Get full show notes and more information here:
https://processplusresults.com/podcast/095

Why is respect for people so important? This Pillar of Lean can affect every aspect of the way we lead.

Recently, Jamie was a guest on an internal podcast for GE, Andon That Note, and spoke with Brette Smith and LaToya Moore about the Pillars of Lean: Respect for People and Continuous Improvement. Since Andon That Note is internal and can’t be found outside the organization, they allowed us to share part of our conversation so you can hear some of the great questions that were asked all about respect for people.

What You'll Learn from This Episode:

• Why Respect for People is Important
• Aligning our Words and Actions
• Making the Change as a Command-and-Control-Manager
• Understanding Different Types of Conversations and Interactions

Get full show notes and more information here:
https://processplusresults.com/podcast/094

Where have you seen waste show up in your work? How often do you have to rework things because plans have changed or were rushed? In this episode, Jamie shares how she dealt with physical rework and thought waste as she moved to Indiana temporarily.  

What You’ll Learn from this Episode:

• The Season of Big News
• Overcoming Obstacles in Real Life
• Dealing with Rework in Uncertainty

Get full show notes and more information here: https://processplusresults.com/podcast/093

What does it mean to be wrong? Why are people hesitant to speak up when they see an issue? In this episode, Jamie shares her thoughts on why team members stay silent when they think there may be a problem and how we, as leaders, can create an environment where our team members are more willing to raise issues and take that risk of being wrong.

What You’ll Learn from this Episode:

• Why People Are Hesitant to Share
• Is it Wrong to Stop the Show
• Creating an Environment Where People Raise Problems
• Transitioning Away from Command and Control as my Team Grows

Get full show notes and more information here: https://processplusresults.com/podcast/092

How do you lead Purpose at work? We are continuing our mini-series focused on Purpose and Leading Purpose at Work. In this episode, Jamie shares how leaders at all levels can make a difference by overcoming the Purpose Gap and common Purpose Pitfalls. 

What You’ll Learn from this Episode

• Leading Purpose at Work
• Clarify True North
• Connect the Dots
• Make it Personal

Get full show notes and more information here: https://processplusresults.com/podcast/091

Is your purpose clearly communicated to everyone in your organization? Even if you talk about your purpose in meetings and have posters on the wall, everyone may not understand them or relate to them. In this episode, I talk about common Purpose Pitfalls and how to recognize them in your organization.

What You’ll Learn from this Episode

• Why Focus on Purpose at Work
• Organizational Purpose Pitfalls 

Get full show notes and more information here: https://processplusresults.com/podcast/090

Where do you find your purpose? Two-thirds of U.S. employees are reflecting on their purpose in life, and nearly half are reconsidering the type of work they do. In this week's episode, Jamie talks about finding your purpose at work and shares the Purpose Gap that is found among most team members. 

What You’ll Learn from this Episode:

• Shifting Your Mindset About Purpose
• Where We Find Our Purpose
• The Purpose Gap

Get full show notes and more information here: https://processplusresults.com/podcast/089