In this episode, I speak with my good friend Billy Ingram, who is the Director of Lean Product and Process Development at Interface. We discuss his process improvement background prior to Interface, then talk about his current work that is extending the environmental sustainability vision provided by founder Ray Anderson. He has helped developed more

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In this podcast, I share a webinar held with Dr. Luciana Bardi and Darcy DeGeorge from the Massachusetts Port Authority (Massport). MassPort is a state authority responsible for three airports including Logan International Airport, four maritime facilities as well as real estate in Boston. They give an overview of Massport along with the lean engineering

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In this interview, I talk with Katie Anderson, a leadership coach who has extensive lean experience in healthcare, and author of the award-winning Lean management book, “Learning to Lead, Leading to Learn.” She lived in Japan for many years, where she learned directly from John Shook‘s former manager, Isao Yoshino, and the book is a

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I’m very excited about episode 100, it’s a great milestone in any podcaster’s journey. Thank you for listening! It has taken many years to get to this, but it’s a sustainable pace that has worked for me, and why I feel that I can get to #200 someday. In this 100th podcast, I share a

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In this podcast, I share a video of a speech given by Andrew Parris, Process Excellence Manager at Medair. The presentation was given at the Berlin Science Week 2021 that was organised by ETH Zürich. Andrew discusses how continuous improvement and Lean can make nongovernmental organization (NGO) money go further. He also mentions there are

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In this podcast, I was interviewed by Mark Dejong on his The Lean Effect Podcast back in June 2021 (episode 34). We talked about my journey from statistician to Principal Lean consultant, and how Lean Six Sigma is beneficial for the environment, and applicable to our personal lives. We also discuss wastes we normally don’t

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In this podcast, I talk to my friend, Joy Mason, CEO and founder of Optimist Business Solutions, and the founder of The Six Sigma Racial Equity Institute™ (SSREI), which is an innovative leadership program designed to upskill Black Women to be complex problem solvers. We discuss her background in continuous improvement, why she started Optimist

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In this podcast, I extract the audio from a published video by IISE that recapped our last volunteer service project in Seattle in May 2022. We have been conducting these volunteer events prior to each annual conference since 2012, and this was the first one we’ve had since the pandemic. You can read about prior

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In this podcast, I interviewed Jenelle Zito, who is the Director Of Continuous Improvement at Racine Unified School District (RUSD). Prior to joining RUSD about 5 years ago, she implemented process improvement at Gateway Technical College as a Quality Champion, after earning her Lean Six Sigma Green and Black Belt certification. She shares examples of

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In this podcast, I interviewed Jorge Perez, who is the President & CEO of YMCA of Greater Cincinnati. Early in his career, he helped students into college and keep them from getting into drugs, gangs and dropping out of school. He realized that getting to the root cause of the issue (not having a support

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