In this episode of Negotiations Ninja, I'm chatting with Eric Germa—one of the most interesting and driven procurement professionals I've ever spoken to. Eric is the SVP of Strategic Procurement at Macy's. This conversation is all about procurement transformation. Transformation is an expansive topic, covering everything from change management, upskilling your team, and becoming the leader that takes your procurement department to the next level. Eric's experience leading transformation speaks for itself.

In the world of procurement transformation, why should procurement professionals think like consultants? How do they continuously create value? How do they drive innovation? Why is engaging stakeholders and driving change by finding new digital disruptions so important? This is a fascinating and comprehensive look at how we can all develop procurement and supply chain programs in a big way by leveraging innovation, design thinking, and a little bit of disruption. Enjoy a fascinating conversation with one of the great procurement professionals.

Outline of This Episode

• [0:35] Eric Germa on the process of transformation
• [2:22] Eric's background and transition into procurement
• [6:25] The three phases of procurement transformation
• [11:23] Taking a more consultative approach
• [15:37] Gain insight about the process from consultants
• [22:09] Communication required from a leadership perspective
• [23:30] Three things to consider during the process
• [27:50] Embrace a continuous improvement mindset
• [31:06] How you can improve your procurement department
• [35:36] How to connect with Eric Germa

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