Swinburne's Learning and Academic Skills (LAS) Centre recognises that in the 21st Century student learning spaces extend beyond classrooms and that there is a greater distribution of both physical and virtual spaces students learn through (Keppell, Souter and Riddell, 2012). LAS provides services for all Swinburne University of Technology students to improve literacy, numeracy and academic skills, through workshops and individual consultations. In 2015, a need was identified for a physical drop-in service which could address modern students' expectations for instant, 'right now' LAS assistance which could respond to 'just-in-time' study issues. Location of this service was a key issue if its potential to enhance and add to existing affordances for learning (Steel and Andrews 2012, p. 252) was to be maximised. Consequently, the library was identified as a high profile location with easy access in which students already utilised various resources and spaces, including virtual.