Learning Uncut

"I am so much more optimistic than I have been in several years about the state of the profession and where we're headed. I think you find what you're looking for, right? If you want evidence that the learning profession is dying, you can go out and find it and find the conversations and the people who are thinking that. If you want evidence that learning and development is thriving, come and listen to Learning Uncut because we share stories every fortnight about learning professionals out there, taking the risks, doing good work, being really progressive. I think there's this re-imagining of learning in organisations, and it's definitely underway. I think it's amazing and very inspiring."

The Learning Uncut team of Michelle Ockers, Karen Moloney and Amanda Ashby get together to review the stories they have published in 2019; their key insights and takeaways, emerging trends, podcast learnings and some big news about Learning Uncut 2020…

Hosts: Karen Moloney Michelle Ockers & Amanda Ashby

Transcript and related resources: https://learninguncut.global/podcast/42/

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Emergent:

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https://learninguncut.global/podcast/?podcast_series=emergent-series

ASHM is the Australasian Society for HIV, Viral Hepatitis, and Sexual Health Medicine, and in this episode we share a story of translation and localization for their learning solution, which at the time of recording has been published in 14 languages across 10 different countries.

"Before these new medications came out, hepatitis C was mostly treated in specialist settings, so in a tertiary hospital. And then because these new treatments were much easier, the side effect profile was way less, there came an opportunity to be able to expand hepatitis C treatment out of tertiary care and into the community setting. So into primary care, into drug and alcohol clinics. Really making it easier for the patient to access treatment. But I guess the gap that we saw was that the clinicians that are working in these services traditionally haven't had experience with hepatitis C treatment before. So we saw a need to really upskill this workforce."

Jane and Nikitah talk through their experiences of the logistics of managing this mammoth project, working together in partnership as client and solution provider, co-ordinating a wide range of team members and stakeholders, managing time and budget, selecting the right tools and how strategic partnerships enabled them to get this education into the right hands and help achieve the World Health Organisation goal of eliminating Hepatitis C globally.

Hosts: Karen Moloney & Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/41/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

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https://learninguncut.global/podcast/?podcast_series=emergent-series

Aged care workers are empathic by nature. ACH wanted to provide their workers with an even deeper insight into customer needs through simulating the lived experience of an older person. Wearing suits designed by Sydney University, participants carry out daily activities that allow them to experience a range of conditions including vision impairment, hearing loss, a hunched posture, reduced tactile sense and shortened gait. Empathy suits are a tool that helps their workforce build empathy, challenge stereotypes, respect uniqueness and individual identity, raise awareness of potential limitations in the environment and communicate effectively with customers.

Hosts: Karen Moloney & Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/40/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

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https://learninguncut.global/podcast/?podcast_series=emergent-series

Gareth Killeen was a consultant when he started working on future leadership capabilities for Reece. Using a human centred design approach, he discovered that this was not only about leadership - it was also about learning. The purpose and people at Reece inspired him so much that he joined the organisation as Head of Learning. He describes the process he has used to involve people in design of the new 'Reece learning blend.' Along the way he has re-engaged people who had a largely broken experience with formal education with the possibilities for learning and growth.

Hosts: Karen Moloney & Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/39/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

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https://learninguncut.global/podcast/?podcast_series=emergent-series

Since starting in his role as GM of Learning at National Australia Bank (NAB) Damien Woods has set out to transform organisational learning. In this episode he shares a story that illustrates the kind of shifts underway in learning at NAB.

Shortly after starting in this role he visited the NAB Direct Bank Call Centre where he discovered that new starters were in a classroom for 17 days before starting to take customer calls. Using a design thinking approach the learning team redesigned induction. The new blended program reduced the classroom training to just 4 days interspersed with other learning and work activities. The business impact includes a 30% increase in speed to proficiency and 80% reduction in call escalations for new starters. Listen to this episode to hear how this was achieved.

Hosts: Karen Moloney & Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/38/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

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https://learninguncut.global/podcast/?podcast_series=emergent-series

Augmented Reality (AR), Virtual Reality (VR), 360 Video - what are all these technologies, how are they different from each other and in what situations are they best used to support learning? Do you need to hire expensive developers for these solutions or can you do it yourself? As a learning designer, how is designing for these modes of delivery different to that of current instructional design practice? Jacinta Penn answers these questions and more to help you start thinking about how you can add another dimension to your learning solutions.

Hosts: Karen Moloney & Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/37/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

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"As learning designers we so often want to push our content, and maybe all we need is some data to help facilitate the conversations."

"Using data isn't about FOMO, it is about solving a problem and you can get overwhelmed with data. So know what you want to collect otherwise you'll have too much, and you won't be able to make sense of it."

In this episode, Clay Shearan from Woolworths Group and Josh Humphries from Guroo Producer share a case study full of data-driven learning, innovation, risk-taking, dynamic dashboards, and blended learning – all of which they achieved within a three week project timeline!

Hosts: Karen Moloney & Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/36/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

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https://learninguncut.global/podcast/?podcast_series=emergent-series

"Curation means very different things to a lot of people. Curation is really the art of bringing together different learning assets or resources, to create meaning for people, and for people to find the meaning in that for themselves. If you think about how we traditionally have done things in the past, it's really around creation, getting people from point A to point B, very instructional. Curation is very different to that; how do you bring together multiple points of view, potentially opposing points of view in order for people to find meaning?" In this episode, Wes Tobin shares his team's curation journey at Westpac and how listening to what learners want and giving instructional designers more freedom is changing the way their organisation learns.

Hosts: Karen Moloney & Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/35/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

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https://learninguncut.global/podcast/?podcast_series=emergent-series

Conferences are a substantial investment of time and money. However, as our guests Emma Weber and JD Dillon assert, they can be extremely valuable for professional development. We chat with Emma and JD about how they think about conferences and what they do before, during and after a conference to get the most out of the event that they can. Listen out for the similarities and differences in their approach and figure out what will work best for you.

If you are interested in getting started with speaking at conferences we encourage you to be brave and give it a go. After all, Learning Uncut is all about sharing stories and conferences are a great forum to do this. Emma and JD provide tips for preparing conference submissions to help get you started.

Hosts: Karen Moloney & Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/34/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

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https://learninguncut.global/podcast/?podcast_series=emergent-series

What does it look like to turn the traditional approach to Learning and Development on its head? Cotton Group University has taken a deliberately different approach.

They focus on enabling performance, using their learning programs as a toolkit. Beth Hall talks us through the nuts and bolts of how this happens and gives us an overview of their learning culture.

Hosts: Karen Moloney & Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/33/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

Podcast information and more episodes:

https://learninguncut.global/podcast/?podcast_series=emergent-series