Legal Operations is a broad emerging discipline that encompasses all aspects of the business of law including litigation support, technology, service delivery and more. Thus, eDiscovery is a major operational consideration for law firms and corporate law departments tasked with managing and securing data. Organizations typically handle eDiscovery along a spectrum where they insource or outsource certain elements of the process. What are the risks and benefits of different eDiscovery service models? How might development of key personnel to manage aspects of service give firms a competitive advantage?

Questions Ann asked the speakers:

-How would you describe the significance of eDiscovery services as a component of legal operations for a law firm or corporation?

-What are some of the costs associated with developing talent to manage eDiscovery within the firm, and how are those costs justified?

-What additional considerations should be weighed when determining how much of the eDiscovery process to insource?

-Once you start a team, how can you grow the team and what additional areas could the group serve?

@Ann Halkett - Director, SOLVED eDiscovery Services, a division of AHBL MLP

@Joy Holley - Legal Operations Consultant, Vertex Advisor

@Richard Robinson - Director of Legal Operations and Litigation Support, Toyota North America