As new coaches and service-based businesses, we're taught that to have a steady flow of happy clients, we should overdeliver and meet our customer's demands. I'm here to tell you that's not the case. Happy clients start by having healthy boundaries in your business. Contracts, policies, scopes of work, client expectations, etc - it's all part of setting boundaries and setting the tone of your working relationships. We're diving into all of this including setting and sticking to boundaries for yourself.
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