On this episode of the podcast, we're sharing CMAA CEO Jeff Morgan's State of the Association speech from the 2024 Leadership/Legislative Conference. This speech offers a snapshot of where CMAA is now, how the last year has gone, and what we're looking to in the future.

In this episode, we’re joined by CMAA National Director Joe Krenn, CCM, CCE, General Manager/CEO at Farmington Country Club. We dive into the CMAA Capital Improvements Handbook, a comprehensive guide designed to help club decision-makers confidently manage capital improvement projects. Whether it’s a new renovation or a major facility upgrade, capital improvements require a strategic and collaborative approach to ensure success. We’ll explore how clubs can engage key stakeholders, establish solid financial plans, and comply with regulatory requirements to avoid common pitfalls such as poor leadership, unanticipated costs, and inexperienced project management.

Access the Handbook: https://connect.cmaa.org/viewdocument/cmaa-capital-improvements-handbook-1?CommunityKey=43e436dc-e513-4cc6-94b0-34a8e734968f&tab=librarydocuments

In this episode, we sat down with members of the P10 (Power of Ten) Mastermind group. These individuals hail from all over the country and have been together as a networking group for nearly twenty years. In this conversation, we cover everything—from how and why this group came together, to how someone looking for their own mastermind group could go about creating one. The evolution of this group was evident in the conversation, and listeners will be sure to glean some important morsels.

Joining us:

Skip Avery, CCM, CCE

Three Carpenter, CCM

Rick Coyne

Dick Kopplin

Kevin MacDonald

Kim Pasquale

Jill Philmon, CCM, CCE

Steve Tyink

Take a listen to the P10 playlist on Spotify: https://open.spotify.com/playlist/5nYl8dXSe9ssURITcCA3E2?si=dsA0YiGDQTmqSyyxdVbqoA&pi=u-8mlP2j6wT0WU

In this episode, we sat down with Casey Newman, CCM, the General Manager/COO at Lakeside Country Club, and Alexandria LaRocca, Director of Member Engagement at Beach Point Club. Casey and Alexandria are both members of the Mid-Manager Task Force and they joined us to talk about the Task Force, the challenges faced by mid-managers, and the Mid-Manager Power Hour calls. Finally, we discuss the future plans for the Task Force and how we envision it evolving to continue supporting the development of future leaders in the club industry.

In this episode, we had the opportunity to chat with Erin Schlegel, CCM, the Youth and Activities Director at Myers Park Country Club, and Rachel Richardson, one of Myers Park’s summer interns. Erin and Rachel joined us to talk about the internship experience at Myers Park as well as how that has been adjusted and tweaked to conform to CMAA’s Verified Internship Program criteria. Erin shares some of her best practices for developing and running an internship program and Rachel dives in to all of the things she has learned and experienced over the summer so far.

For more information on the Verified Internship Program, please visit https://www.cmaa.org/careers/verified-internship-program/.

In this episode, we’re checking in with John Gravett, CCM, CCE, Chief Executive Officer at the Granite Club in Toronto, Ontario, Canada. John was the winner of the Most Innovative Award at the 2024 Idea Fair for his submission in the Membership Development category. John joined us to share more about the Club’s Junior Member Orientation program and the success it has seen. You can find this and other entries from the 2024 Idea Fair online: https://www.cmaa.org/idea-fair/idea-fair-categories/2024/

As always, please remember, you can find us on iTunes and Spotify! Please be sure to rate, review, and subscribe so you don't miss an episode!

This episode of the podcast is sponsored by Kennis. Learn more at www.membervetting.com.

In this episode, we’re joined by Dave Barton, PGA, the Executive Director of the National Alliance for Accessible Golf, and Jan Bel Jan, golf course and landscape architect and a member of the Alliance Executive Board. We dive in to a conversation surrounding what the National Alliance for Accessible Golf is, what the organization aims to do, and how clubs and courses can begin to make their spaces more welcoming to individuals with disabilities.

You can learn more about the Alliance at www.accessgolf.org.

For many clubs, the season is rolling. In this episode of the podcast, we’re joined by Sam Lindsley, Search & Consulting Executive, and Chris DeChillo, Hospitality Trainer & Leadership Coach with KOPPLIN KUEBLER & WALLACE. Sam and Chris discuss what club management professionals should do to establish and maintain service excellence year-round and what the keys are to cultivating a team that is passionate about delivering exceptional service.

In this episode, we’re checking in with Bri Brookins, Assistant General Manager at Detroit Athletic Club in Detroit, MI. Bri was the winner of the Showstopper Award at the 2024 Idea Fair for her submission in the Breakthrough Ideas category. Bri joined us to share more about the Gratitude Booth and the wild success it has seen. You can find this and other entries from the 2024 Idea Fair online: https://www.cmaa.org/idea-fair/idea-fair-categories/2024/

In this episode, we’re checking in with Jeffrey Blais, CCM, CCE, CEO and GM at Wildcat Cliffs Country Club in Highlands, NC. Jeffrey was the winner of the Chairman's Award at the 2024 Idea Fair for his submission in the Staff Management and Incentives category. Jeffrey joined us to share more about his idea, a Staff Support Fund Raffle. You can find this and other entries from the 2024 Idea Fair online: https://www.cmaa.org/idea-fair/idea-fair-categories/2024/