Let's Talk Dispatch

This week I had the pleasure of speaking with Vanessa Lewis, former dispatcher turned emergency management and Business continuity. Let me tell you, Vanessa has done it all, and she has moved across the states to chase opportunities. Vanessa is a beautiful example of life after dispatch and how the things we do in this unique line of work can translate to the private sector or another industry. We talk A LOT so don't miss out on this episode full of gems!Make Sure to Visit our Part...

Last week Michigan State University was another institution added to the list of schools that have experienced a shooting. As a youth, I vividly remember the columbine school shooting and how it felt so foreign; now, school shootings are something children are trained to react to.As an adult and now a dispatcher, I have sat through active shooter training, been prepped on my department’s procedures, and taken phone calls reporting potential threats. The dispatcher who handled the in...

This week I am joined by Angela Johnson. Angela has over 18 years of experience in the dispatch field, working at many levels, from a supervisor, CIT trainer, and peer support member. She is now a Licensed Professional Counselor and a Ph.D. candidate whose dissertation study focuses on 911 dispatchers and compassion fatigue. We looked deeply at compassion fatigue, compassion satisfaction, and self-care! To connect with Angela shoot her a email at [email protected] ...

From farm girl to soldier to 911 professional. This week I am joined by Eda Beams and her wealth of knowledge from working in this field and her love for the technology that is moving this industry forward. Eda speaks on her experience in the field, her current role with Motorola, and life after dispatch. You can connect with Eda via |Facebook: facebook.com/eda.beamsLinkedIn: linkedin.com/in/eda-beams/Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Me...

This week's episode features former NYPD Captain Christian Gulotta. Before retiring, Christian led the department's Radio communication division at New York City 911. That experience motivated Christian to continue to impact and support dispatchers after leaving the communication center. Ten-4 Consulting, Christian's company, is committed to helping agencies improve 911 staffing levels, employee and management performance, and overall public experience with departments. You...

This week I am joined by 911 Dispatcher and Amazon Best Selling Author Phillip Tomasso. We talk about their dispatcher career, and their newest book Nothing Good Happens After Midnight: Confessions of a 911 dispatcher. Search Nothing Good Happens After Midnight on Amazon to purchase a copy, or follow this link! Purchase Here!Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't forget to subscri...

I love connecting with dispatchers, and I also love volunteering my dispatch friends to come onto the show with me. In this week's episode, I am joined by current dispatcher Caity, a former coworker, and friend. We talk about our experience working at a larger agency, how we handle tough calls, and one of the most complex parts of the job, waiting for help to arrive. Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening...

On this Week's episode, I got a two-for-one special with San Jose Police Departments Tonia Riles and Laura Lopez. They talk to me about their department and the culture they are building, their experience over the years, collateral opportunities offered through their department, and so much more!If you are interested in a career in dispatching and are in the bay area, check out their department because they are hiring! https://www.sjpdyou.com/for-applicants/applicant-positions/other-care...

In this Week's Episode on Let's Talk Dispatch, I am joined by @helpfortheheadset Shannon Polito. We have an excellent discussion about her journey and her company, Help for the Headset. ⁠⁠Make sure to give her a follow on Instagram at | @helpfortheheadset⁠⁠Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram...

Every day I get to save lives, a gentle reminder from my guest's husband regarding the work we do answering 911. This episode was so refreshing chatting with Gudrun who has over 20 years of experience and is still thriving in this line of work. Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!Follow Us on Social Media Instagram | Follow Her...