Let's Talk Dispatch

In this week's edition of Let's Talk Dispatch, we have the pleasure of conversing with Abbe Smithson, a seasoned dispatcher with five years of experience. Abbe's journey began amidst a challenging agency consolidation, and she had to navigate the complexities of dispatching during the tumultuous period of the COVID pandemic. Additionally, she knows firsthand the impact of high turnover in her profession.Join us as we delve into Abbe's insightful experiences and candidly discuss these topics a...

If this wasn't a recorded line a minisode series where dispatchers can share their stories the good, the bad, the hilarious, and everything in between.If you want to share your story, you can head to theraspydispatcher.com and submit your story under the "Tell Your Story" Tab or email me at [email protected]. You can be as anonymous as you would like. Today's story was written by Cherise Clogston. Thank you Cherise. Thank you for listening to Let's Talk Disp...

This week's Let's Talk Dispatch episode features Retired CT State Police and founder of The RAK Academy Daniel Jewiss. RAK Academy is dedicated to teaching Response to Active Killers (RAK) techniques that are simple to understand, inexpensive to implement, and, most importantly, willSAVE LIVES! This is an episode you do not want to miss!Connect with Daniel and the RAK Academy here : https://www.therakacademy.com/Make Sure to Visit our Partners Prepared at Prepard911.comand&nbs...

Our guest today is a licensed clinical psychologist who also owns the esteemed Center for Trauma, Anxiety, and Stress (CTAS). Their primary dedication lies in supporting first responders and agencies by facilitating the creation of impactful and easily accessible mental health programming and resources.Brooke offers invaluable insights, shedding light on their innovative approaches to ensure the well-being of those who selflessly serve our communities. Connect with Brooke www.center...

Today's guest on Let's Talk Dispatch, Lindsay Conlon, brings a wealth of experience in 911 dispatching. This individual has worn many hats in their career, from training new dispatchers to facilitating the transfer of 911 services during a town's transition.During our discussion today, we will delve into a topic that holds immense significance for every dispatcher across all states: reclassification. Our guest will shed light on the importance of this process and why it carries weight for dis...

In this week's Let's Talk Dispatch episode, we are honored to have Jessica Flores as our guest. ⁠⁠Jessica's career path has taken her from being a police officer to a detective and eventually to the role of a sergeant. However, she had to shift gears and explore new opportunities due to an unfortunate hand injury. ⁠⁠From this experience, Jessica founded Next Shift, a company dedicated to assisting members of law enforcement in their transition out of the field and into their next amazing care...

In this week's episode of Let's Talk Dispatch, we have a very special guest, Lianne Macdonald, who brings a unique perspective to the table. With experience as an EMT basic and over four years of dispatching, Lianne has had her share of adventures. Join us as we dive into her journey and discuss an important topic that affects many in the dispatch field: dealing with a toxic communication center. Lianne will share her experiences and shed light on how working in such an environ...

In this week's Let's Talk Dispatch episode, we have the incredible Cynthia Utgard joining us. ⁠⁠Cynthia is an Army veteran and a passionate advocate for peer support and mental health treatment access for first responders and veterans. ⁠⁠Holding the esteemed title of 2023 Ms. Pine Tree State Military Star, Cynthia uses her platform to raise awareness about the challenges faced by those in uniform and to promote the importance of mental health and support networks. ⁠⁠As a community ambassador ...

In this week's Let's Talk Dispatch episode, we have a special guest, Desirae Kinahan, who shares a remarkable story. Desirae entered the dispatching world at 19 and quickly gained valuable experiences and insights in the field. Drawing from her journey, Desirae was inspired to write a children's book called "In Case of Emergency: 911 Adventures." This book aims to educate and empower children and assist parents in talking about emergencies and the vital role that 911 dispatchers play in ...

This week on Let's Talk Dispatch, we're releasing a minisode from our series "If this wasn't a recorded line." In this episode, an anonymous dispatcher shares the call that sticks with them. ⁠⁠It's a powerful and emotional story highlighting the challenges that arise from answering the number that people call when they need help or have made a decision no one can change. ⁠⁠We're so grateful to all the dispatchers willing to share their experiences with us, and we hope this episode provi...