Level Up Claims

In this episode of the Level Up Claims Podcast, Galen Hair talks with Darrick O'Day, a seasoned public adjuster and appraiser, about the underestimated impact of non-large loss insurance claims. Discover how even "small" claims can critically affect families and businesses, and learn strategies to navigate the challenges posed by insurers. Darrick's insights shed light on the appraisal process and highlight the importance of community support and equitable advocacy in the claims landscape. A must-listen for anyone involved in insurance or interested in advocacy for fair treatment.

Highlights

• Impact of overlooked claims on families.

• Challenges of representing smaller claims.

• Tactics insurers use on smaller claims.

• Independent appraisal challenges.

• Changes in the appraisal process.

• How fees affect smaller claims viability.

• Balancing advocacy and independence in appraisal.

• Leveling up: moving forward, keeping still.

Episode Resources

• Connect with Galen M. Hair

• https://insuranceclaimhq.com

• [email protected]

• https://levelupclaim.com/

In this episode of "Level Up Claims Podcast" guest Michael King, a seasoned leadership coach, breaks down how most leaders get stuck in endless to-do lists and why their strategies fail. Learn how his "To-Be List" approach, rooted in identity and vision, offers a game-changing perspective that aligns strategy with genuine identity. King provides insights on effective team communication, using assessment tools, and moving from task-focused to vision-driven leadership. If you're a leader looking to truly propel your organization forward, this episode is a must-listen!

Highlights

• Anchoring strategy in identity and vision.

• Michael King's transition from executive pastor to coach.

• Understanding church leadership complexity.

• Temperament of fast-paced leaders and their vision.

• Importance of motivation-based assessments.

• Enneagram's impact on understanding team dynamics.

• "I'm the executive coach that elevates, not eliminates."

• Understanding your team for realistic expectations.

• The concept of a "to-be" list over a "to-do" list.

• Avoiding "borrowed identity" in leadership.

• Balancing personal passions and professional pursuits.

• Karaoke leadership vs. authentic leadership.

• Leveling up by being honest with yourself.

Episode Resources

• Connect with Galen M. Hair

• https://insuranceclaimhq.com

• [email protected]

• https://levelupclaim.com/

In this Level Up Claims Podcast episode, host Galen Hair chats with Kidane Jones, a former NFL player turned top bodybuilder and performance coach. They explore why men often give up on their goals, battling old identities, and the impact of unmet expectations. Kidane shares insights on understanding behaviors, navigating mental health, and the power of pursuing true potential. With his personal experiences and coaching wisdom, this conversation offers valuable lessons on embracing change and chasing who we want to become. It's a must-listen for anyone ready to transform their life.

Highlights

• Kidane's unexpected athletic journey.

• The influence of an athletic family.

• Transition from braces to bodybuilding.

• The role of identity in action.

• The habit loop: cue, behavior, reward.

• Emotional challenges and male identity.

• Societal pressure on men to appear strong.

• Men's reluctance to share emotional struggles.

• Communication differences between men and women.

Episode Resources

• Connect with Galen M. Hair

• https://insuranceclaimhq.com

• [email protected]

• https://levelupclaim.com/

In this episode of the "Level Up Claims" podcast, Galen Hair explores the complexities of fire-related insurance claims with Jonathan Bowers, Executive Director of Clean Environmental Solutions. Bowers shares insights on how proper testing and understanding of building science can mitigate risks and enhance safety for property owners after fire events like wildfires. Discover why staying updated on the latest scientific advancements in fire remediation could be a game-changer for your claims strategy. A must-listen for claims professionals seeking growth opportunities!

Highlights

• Importance of understanding fire claims.

• Growth opportunity in property claims.

• Toxicity of microparticles in fires.

• Distinction between urban and wildfire claims.

• Effective contamination testing methods.

• Balancing cost and thoroughness in testing.

• Impact of HVAC systems on fire claims.

• Knowledge gaps in public adjusters.

• Testing standards and building science integration.

• Challenges with content claims in insurance.

Episode Resources

• Connect with Galen M. Hair

• https://insuranceclaimhq.com

• [email protected]

• https://levelupclaim.com/

• Industry Resources:

  • AIHA: https://www.aiha.org/

  • IICRC Standards: https://webstore.ansi.org/sdo/iicrc

  Relevant Articles:

  • Article 1: Research Paper

  • Article 2: Fastest Growing and Most Destructive Fires

In this episode of the Level Up Claims Podcast, host Galen Hair discusses with Ari Meisel, a productivity expert who has collaborated with giants like Tony Robbins and NASA, about optimizing your life. Ari shares his journey from a Crohn's diagnosis to pioneering efficiency through "Less Doing" with insights on automation and productivity tools. Tune in to learn strategies for freeing up your time, reducing stress, and achieving more by doing less. This episode might just give you back your life!

Highlights

• Automate repetitive tasks.

• Doing less as a solution.

• Ari Meisel's journey to productivity.

• Overcoming Crohn's with productivity framework.

• The impact of time restrictions on innovation.

• Challenging the "busy" mindset.

• Asynchronous communication benefits.

• Automation's role in error reduction.

• Utilization of Kanban boards for task management.

• Diet and stress management in biohacking.

• Impact of sugar and emotional eating.

Episode Resources

• Connect with Galen M. Hair

• https://insuranceclaimhq.com

• [email protected]

• https://levelupclaim.com/

In this episode of the Level Up Claims Podcast, Galen Hair hosts Keld Jensen, a global negotiation expert and author of "The Smart Negotiator." They discuss AI's transformative role in modern deal-making, blending intuition with data, and unlocking the untapped potential in negotiations. Essential listening for anyone in business wanting to sharpen their negotiation skills and leverage AI effectively.

Highlights

• Negotiation game analogy.

• Jensen's career-changing moment.

• AI's role in modern negotiations.

• AI-enhanced negotiation simulations.

• Asymmetric value in negotiations.

• Discussing the negotiation process.

• Negotiation strategy's importance.

• Caution: AI is not a shortcut.

• Using AI during live negotiations.

• Checking AI-generated information.

• Importance of listening in negotiations.

Episode Resources

• Connect with Galen M. Hair

• https://insuranceclaimhq.com

• [email protected]

• https://levelupclaim.com/

In this episode, Florida attorney Chad Robinson discusses how AI is reshaping the insurance industry and why the human touch still matters. Gain insights into how claims are being handled with AI and automation, and discover tools professionals can use to stay ahead. Whether you're in legal, adjusting, or even contracting, Chad's expertise shows how to thrive in an AI-driven world. A must-listen for those wanting to elevate their claims game!

Highlights

• Impact of AI on Insurance Industry.

• Chad Robinson's Multifaceted Career.

• From Defense to Plaintiff's Side in Law.

• Importance of Human Element in Claims.

• Policyholders' Role in Documenting Damage.

• Adjusters' Approach to Inspections.

• Concerns with AI in Claims Decisions.

• Logic Loops in AI Handled Claims.

• Tools for Legal Professionals.

• Automation: Enhancing AI Efficiency.

• Leveling Up Through Professional Civility.

Episode Resources

• Connect with Galen M. Hair

• https://insuranceclaimhq.com

• [email protected]

• https://levelupclaim.com/

Tune into The Level Up Claims Podcast with Galen Hair as he chats with Asher Ware, a trailblazing young entrepreneur revolutionizing public adjusting. Discover his journey, the strategic use of AI, and how he's navigating industry changes at just 21. Don't miss this inspiring story!

Highlights

• Building his own path.

• Growing up in storm restoration.

• Passion for policy and debate.

• Harnessing AI for efficiency.

• The era of AI revolution.

• Overcoming challenges of youth.

• Youth as a superpower.

• Strong industry networking.

• Launching Sage Loss Consulting.

• Authenticity in social media.

• Viral success with AI.

• Future of insurance claims.

• Moving beyond roofing.

• Managed repair implications.

• Sage Loss Consulting culture.

Episode Resources

• Connect with Galen M. Hair

• https://insuranceclaimhq.com

• [email protected]

• https://levelupclaim.com/

Don't miss this episode of the Level Up Claims podcast! Meteorologist Scot Pilié explores hurricane season, explaining storm patterns and social media's role in forecasts. With his extensive experience, Scot demystifies weather reliability. Perfect for weather enthusiasts!.

Highlights

• Power of social media in weather forecasting.

• Return to New Orleans and the impact of nostalgia.

• Decision between local and national meteorology roles.

• Versatility in local vs. national news roles.

• Transformation of weather dissemination through social media.

• The journey from zero to being a vital online weather source.

• Expectations and anomalies of the current hurricane season.

• Explanation of the Madden-Julian Oscillation (MJO).

• The extended length of hurricane seasons in recent years.

• AI's role in modern weather forecasting.

• Challenges in hurricane landfall wind speed measurements.

• The need for improved weather infrastructure across the Gulf Coast.

• Leveling up by giving back to the community.

Episode Resources

• Connect with Galen M. Hair

• https://insuranceclaimhq.com

• [email protected]

• https://levelupclaim.com/

• Connect with Scot Pilié

• https://www.linkedin.com/in/scot-pili%C3%A9-6b3564101/

In this episode of the Level Up Claims Podcast, host Galen Hair engages with Vince Perri, founder of Elite Resolutions. Discover how Vince turned operational challenges into strategic strengths by embracing technology and education to scale his multistate firm. A must-listen for insights on modern claim management and growth strategies!

Highlights

• Building a personal brand through social media.

• Transition from consumer to public adjuster focus.

• Importance of training and education in the firm.

• Challenges in settling insurance claims today.

• The significance of sales in business success.

• Benefits of having standard operating procedures (SOPs).

• Importance of business transferability and structural integrity.

• Utilizing AI tools in claims processing.

• Outsourcing and efficiency in business operations.

• Growth mindset as a key to success.

• Continuous education and leveling up.

Episode Resources

• Connect with Galen M. Hair

• https://insuranceclaimhq.com

• [email protected]

• https://levelupclaim.com/

• Connect with Vince Perri

• https://eliteresolutions.com/about-us/vince-perri/