Leveling Up

In this week’s episode, experienced HR leader and executive coach, Jennifer Peatman, joined Marlow CEO, Mary Fox, in discussing the importance of company culture and why the CEO and other c-suite executives need to play a key role in shaping company culture.

Read more here: http://hub.getmarlow.com/podcast/company-culture-starts-with-the-ceo

In this week's episode, Matt Du Pont - the author of How to get first round interviews at tech companies - joined us to talk about they importance of informational interviews.

Matt coaches job seekers in tech on how to be successful in getting the jobs they want - and informational interviews are a big part of this process.

While we focus a lot on product managers in particular, this episode is valuable for anyone looking for a new position.

In Episode 16, Chelsea Seid and Chelsea Nelson, HR Manager at Columbus Pool Management sat down to discuss how one company used training and development initiatives to successfully develop a high-performance culture.

Our Guest: Victoria Reichenberg, Leadership Coach and Organization Development Consultant for VLR Consulting

In this episode, Victoria Reichenberg shares her six principals of supercharged teams and how to implement these in your company to improve team performance. Victoria speaks on the importance and impacts of trust, purpose, communication, core strengths, accountability, and team culture.

Conversation Highlights

The meaning and impact of having a supercharged team

The components and importance of trust

Ways leaders can find their purpose + Examples of a purpose statement

The value in utilizing your voice, your core strengths, and diversity

The importance of accountability and team culture and identity

Victoria challenges you to give one piece of positive feedback to your team members this week!

Episode Timeline

[00:22] Introducing Victoria Reichenberg and the intentions of this episode

[01:10] What does it mean to be “supercharged”?

[02:27] The inspiration and impact behind Victoria’s implementation of these performance principals

[04:54] How Victoria came to work with trust and what trust means to her

[07:15] Responding to feedback regarding a lack of trust

[09:29] 4 tips to build trust

[11:46] The leader’s and manager’s role and impact on how teams are performing

[14:19] Examples of a purpose statement

[15:37] How leaders and teams can find their purpose (their “why”)?

[18:16] Focusing on the positive: Emphasizing and recognizing your core strengths

[19:21] Utilizing your voice and the diversity of the team

[21:08] The importance of accountability + The Blake Mouton Model

[24:11] Forming team identity with intentional cultural rituals

[25:29] It all comes back to trust

[26:02] The secret sauce: The most forgotten principal amongst managers

[28:10] Having these tools are extremely useful

[29:12] Take action: Victoria’s challenge for you this week

[29:57] How to get in touch with Victoria

Magic Marketing Quotes from our Guest

“What I love about finding a team purpose is that it’s very immediate and it’s very personal and it’s very day to day and it charts how we show up at work every single day.”

“When we allow uneven performance among our teams, when we don’t hold people accountable, that underperformer is not only not fulfilling their goals and doing their work, but everyone else on the team is affected.”

Resources

The Blake Mouton Model: https://www.mindtools.com/pages/article/newLDR_73.htm

About Our Guest

Victoria Reichenberg is a Bay Area leadership coach and organization consultant specializing in creating supercharged teams. Victoria came to what she now sees as her life’s work a decade ago when she was hired to lead an especially distressed team. Her success in transforming that group into a flourishing productive force led her to graduate school to understand the science behind team performance.

Connect with Victoria Reichenberg

LinkedIn: https://www.linkedin.com/in/victoriareichenberg/

VLR Consulting: http://www.vlrconsulting.com/

About Marlow

Marlow is where leading professionals at all stages in their career go to refine the core professional skills and habits that matter most. We combine in-house expert coaches with interactive resources to ensure a personalized coaching experience for each member.

Connect with Marlow

Listen to our podcast: https://www.levelingup.co/

Visit our website: https://www.getmarlow.com/

Follow us on Twitter: https://twitter.com/getmarlow

Follow us on Instagram: https://instagram.com/getmarlow

Find us on Facebook: https://facebook.com/getmarlow

Connect with us on LinkedIn: https://www.linkedin.com/company/getmarlow/

Episode 14 is with Sandy Lucas, a Buying Manager at Massdrop. Sandy's responsible for four communities and oversees two direct reports.

In Sandy's day-to-day, she moves from negotiating with vendors to communicating with community members, and then motivating her team internally. As a buyer, she truly wears multiple hats.

In today's episode, Sandy and Mary Fox discuss taking the lead on your own career development. She talks about the importance of owning your own growth and taking initiative to show your potential.

Saydeah Howard, SVP of Talent and Services at IVP, sat down with Mary Fox to discuss best practices for continuing to develop a strong culture as you grow your organization and how to develop your executive skills. In this episode, Saydeah also talks about how she helps senior leaders find and recruit executives as they grow from medium sized organizations to companies that are ready to IPO.

Aaron Horwath joined us to discuss how Pixelz (www.pixelz.com) uses e-learning to train every new hire and get them up to speed significantly faster.

As part of our New Hire Onboarding series, we sat down with Brittany Rolfe Hillard and Kristian Fennessy to discuss strategies for getting your new team members up to speed on their digital tools.

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About Brittany Rolfe Hillard -

With a passion for people, Brittany Rolfe Hillard has spent the past 7 years creating community around technology. Currently at WalkMe, Brittany strives to create connections between companies undergoing digital transformation, to share inspiration and motivation around how to best maximize your technology investment by better empowering the human user. Through her current role, Brittany has connected with companies globally - from the Fortune 500 to the agile start-ups - to understand new hire training challenges and analyze the trends in how companies successful enable their new employees.

About Kristian Fennessy - Kristian Fennessy is a digital adoption enthusiast who continually strives to change the relationship people have with technology. As a Strategic Solution Consultant at WalkMe, Kristian works primarily with Fortune 100 companies to increase self-service adoption, accelerate training, and improve user experience across hundreds of applications. Kristian seeks to relieve the burden that technology places on organizations and unlock the benefits of utilizing software to its full potential.

Learn more about WalkMe:

WalkMe Website - https://www.walkme.com/

WalkMe Free Trial - https://www.walkme.com/download/

Training in the Digital Era - https://www.walkme.com/pages/training-tp-7-training-digital-era/

In Episode 9, Jennifer Farris joined us to discover how managers can level up in onboarding their new team members. Jenn explains why managers play a key role in new hire onboarding and she walks us through specific strategies for thoughtfully onboarding every individual into your organization.

About Jennifer:

Jennifer Farris is a seasoned Bay Area HR executive & consultant with over 10 years’ experience in HR management. She is the CEO and Co-Founder of the successful consulting firm FarsideHR Solutions as well as the CEO and Co-Founder of Squadley, a workforce success platform which brings together real-time date that drives alignment, performance and engagement to help #makemanagersawesome. Through her career, Jennifer has held HR leadership positions at, Kabam, Practice Fusion, Ampush and Flexport.

Jennifer received her MSc degree from the University of Edinburgh.

Watch the full episode here: https://hub.getmarlow.com/extra-resources/episode-9-new-hire-onboarding-the-role-of-the-manager-with-jennifer-farris

In this Episode, we discuss the value of developing a personal leadership brand and the steps, strategy, and implementation of that brand. A personal leadership brand is a guiding principle for the type of leader you want to be.

You will walk away with specific actions you can take to develop your brand and then live by that brand.