Leveling Up

Coaching has become this really popular, super interesting, ubiquitous term that, because it's used so commonly, almost means nothing. Coaching in a leadership and lifestyle sense is really a partnership where two equals discuss challenges and come up with solutions to these problems. Coaches are there to serve as a guide and create structures for leaders or any clients, to flourish and achieve success in defining and reaching their goals.

No one knows this better than Chelsea Seid, co-founder, and head of coaching at Marlow. Chelsea works with current leaders and coaching clients to help them discover success in their own careers.

In this episode, Chelsea shares what coaching actually means, why coaching is similar to therapy but it takes on more of a mentorship role that offers clients the ability to grow within a strategic space, and what makes her own company unique.

Key Points From This Episode:

Links:

Leveling Up

For more links, visit getmarlow.com/podcast 

Is it possible to learn what it's really like to work with people when you have employees in the US,  France and Portugal? Enter Dashlane - a company focused on providing a simple solution for protecting passwords, personal info and all your data. What makes the company unique is their approach to remote work.

Ciara Lakhani, Chief People Officer at Dashlane, shares how her own experience as a customer with Dashlane landed her the opportunity to work with the organization in their talent acquisition department. She explains what life at Dashlane looks like working with a transatlantic team in a post-pandemic world and why it’s possible to have talent in Europe working for American-based companies.

In this episode, Ciara discusses the challenges and benefits of working with a transatlantic team, having asynchronous schedules, and leading with the principle of employee choice first. You'll hear Ciara share why serving all employees' interests and preferences is worth the small loss of efficiency as an acceptable trade-off because of the employee benefits in the long run.

Key Points From This Episode:

Links:

Dashlane

Leveling Up

For more links, visit getmarlow.com/podcast 

Is it possible to learn what it's really like to work with people when you have employees in the US,  France and Portugal? Enter Dashlane - a company focused on providing a simple solution for protecting passwords, personal info and all your data. What makes the company unique is their approach to remote work.

Ciara Lakhani, Chief People Officer at Dashlane, shares how her own experience as a customer with Dashlane landed her the opportunity to work with the organization in their talent acquisition department. She explains what life at Dashlane looks like working with a transatlantic team in a post-pandemic world and why it’s possible to have talent in Europe working for American-based companies.

In this episode, Ciara discusses the challenges and benefits of working with a transatlantic team, having asynchronous schedules, and leading with the principle of employee choice first. You'll hear Ciara share why serving all employees' interests and preferences is worth the small loss of efficiency as an acceptable trade-off because of the employee benefits in the long run.

Key Points From This Episode:

Links:

Dashlane

Leveling Up

For more links, visit getmarlow.com/podcast 

Many companies are now recognizing that the future of return to work and the culture of organizations are changing in light of the pandemic.  Superhuman, a company focused on creating an optimized and tailored email experience, has approached the return to work and inner office culture differently since the pandemic.

Kristen Dean-Hayward, head of people at Superhuman, shares why her experience as an assistant store manager at Home Depot during college opened her eyes to a field where the intersection of business strategy and people's strategy came together. After using the Superhumans service as a customer, Kristen transitioned to actually landing an opportunity with the company itself.

In this episode, Kristen discusses the importance of examining the entire lifecycle of the employee experience, omni-directional feedback, and creating safe spaces.  Non-traditional modes of working are becoming commonplace, and Kristen explains why focusing on team-building activities that are flexible help increase employee retention and satisfaction. You'll hear Kristen share why she prefers to use the word virtual over remote - why virtual focuses on a connection between coworkers while remote working implies more isolated working conditions.

Key Points From This Episode:

Links:

Superhuman

Leveling Up

For more links, visit getmarlow.com/podcast 

Traditional models of scaling businesses focus on quick and rapid growth that overlooks the importance of talent acquisition and retention.

Chris Tobin, Senior Vice President of People at Intercom, shares his philosophy on talent development, the role leadership plays in company growth, and why companies need to adopt a people perspective.

In this episode, Chris discusses the importance of having a vision for growth with a plan to constantly test, progress, and learn.  The key to company growth and success is when their values align with the practices that happen in the office.

Listening in, you'll hear Chris share his philosophy for HR, the importance of an engaged workforce, and how Intercom has dealt with massive growth, remote work and company culture amidst the pandemic.

Key Points From This Episode:

Links:

Intercom

Leveling Up

For more links, visit getmarlow.com/podcast 

Talent development and HR is facing a new era a year and a half after the global pandemic started. What do experts believe is the future of the working world?

With over 25 years of experience covering a breadth of industries and human resources, Mark Gundacker, current Chief of People Officer at MetroMile shares his thoughts on employee satisfaction and corporate transparency in a post-covid world.

In this episode, Mark discusses the importance of transparency, communication, employee surveys, and the challenges of remote work. While a company may not be at liberty to divulge everything, Mark explains how having mechanisms in place for open and honest communication between leaders and employees was integral to building employee trust and satisfaction.

Listening in, you'll hear Mark identify and break down tools leaders can use to increase leader-employee communication, how remote work models are key to employee retention and recruitment, and why the HR industry must remain adaptable and flexible.

Key Points From This Episode:

Links:

Metromile page

Careers page.

Leveling Up

For more links, visit getmarlow.com/podcast 

The labor market is changing, especially in the field of venture-backed startups. There are more well-funded companies than there ever were before. While the capital exists, it’s harder for companies to seek qualified individuals to fill the roles especially and these companies begin to scale up and many are hesitant about compensating fairly.

Enter Nolan Church, former CEO, and current cofounder and CEO of Continuum, a company that connects executives with roles in venture-backed startups looking to scale their headcount. Nolan shares how his company helps these startups with things like people strategy, recruiting, strategy, and compensation philosophy.

In this episode, Nolan shares his insights on emerging trends in the labor market post covid-19, how employees are reacting and adjusting to the new realities, and how this impacts companies' abilities to scale and grow.

Nolan has over 10 years of experience in HR and talent recruitment. He explains why companies with the highest talent retainment and success rate are those who understand that the pos covid-19 working world is the new working order. Conversely, there is concern and pushback from founders who prioritize an in-person work environment and are scared of the drawbacks to work culture if there is no longer a requirement to work in person.

Listening in, you'll hear Nolan identify and break down some of the advantages and disadvantages companies are making with transitioning into a remote-first work environment and how to address them. You’ll learn why facilitating to a remote work first strategy is the most effective way to get access to senior and high-value talent, and why this is beneficial to companies looking to scale and scale fast.

Key Points From This Episode:

Nolan Church On LinkedIn

Nolan Church on Twitter

Continuum

First Round Review

Leveling Up

For more links, visit getmarlow.com/podcast 

The COVID 19 pandemic has been the catalyst for considerable changes and upheaval in how businesses are run. As a result, many of us have had to adapt to the world of remote work practically overnight, with hardly any preparation. This is not the case for GitLab, which has been a remote company for over a decade.  

GitLab Handbook

For more links, visit getmarlow.com/podcast 

Return to work policies are continually in flux in the face of continued uncertainty. No matter what industry you work in, you are likely to look at how big tech is approaching these decisions to see what you can do in your business. Today, Allison Levitsky, Protocol journalist, joins us.  

Allison covers workplace issues in big tech and has been at the forefront of reporting on the post-pandemic tech workplace. In this episode, Allison shares insights into how some big tech companies are deciding when to return to work. While it is unlikely that these businesses will never physically reopen, many have been trying different models. 

We talk about vaccine mandates, how companies are enforcing them, and what they are likely to do for employees who choose to not get vaccinated. Rounding off, we also talk about other workplace trends that Allison has seen, along with how people generally feel about returning to work. Tune in to hear it all!

Key Points From This Episode:

• Get to know today’s guest, Allison Levitsky, and how she came to cover workplace issues in tech.

• The current decision-making landscape when it comes to return-to-work policies. • How companies are deciding whether or not to return to the office.

• What Allison has seen about the factors that influence decision-making when it comes to returning to work.

• The growing popularity of vaccine mandates and what this means.

• How companies are likely to deal with those who don’t want to get vaccinated. • What companies are probably going to do when it comes to getting proof of vaccination. • Dealing with people’s health data and privacy; what’s happening.

• What a hybrid model at companies is likely to look like.

• The asynchronous trend Allison is currently seeing.

• Companies are starting to realize that if they want to keep their talent, they have to be flexible.

• What Allison has seen about how people feel about returning to work.

Today’s guest is Marc Cenedella, the Founder and CEO of Leet Resumes, as well as the Founder and CEO of Ladders Inc., the community for $100,000+ careers. Marc is a nationally renowned thought leader on careers, career management, and recruiting. He is frequently sought out by national media organizations for his expert commentary on employment and entrepreneurialism, featuring in publications like the New York Times, Wall Street Journal, and Wired, among others. Previously, Marc was a Senior Vice President at HotJobs.com, where he served as lead on its sale to Yahoo for $436 million in 2002. Today’s interview is all about resumes: how to think about your resume, how you can use it to drive your performance in your current role, and how you can start tracking your resume better, even when you aren’t looking for a job, plus a whole lot more! Marc believes that your role is to know your numbers and keep track of them, which is a theme that carries throughout the episode. We hope you enjoy this conversation, which is full of practical advice that you can implement to get your resume fine-tuned and make it work for you in today's post-pandemic world!

Key Points From This Episode:

Links Mentioned in Today’s Episode:

Marc Cendella on LinkedIn

Marc Cendella on Twitter

Leet Resumes

Ladders

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