Leveling Up

Leveling Up

By Leveling UpBusiness
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Leveling Up episodes

  • Reimagining and Transforming How People Work Together with Brian Elliott and Helen Kupp

    In today’s episode, I talk to Brian Elliott and Helen Kupp, who both work at the popular workspace and team communication app, Slack. They share how the pandemic allowed them to see an opportunity for growth and reimagine and transform how people work together with their latest project - Future Forum. 

    Future Forum is a consortium that will help companies make the transformations necessary to thrive in the new economy. During our discussion, the trio share their thoughts on tracking employee engagement, what leadership actually means and why it doesn’t always have to mean management, and why flexible work includes an inclusive workspace and a balanced workload.

    Key Points From This Episode:

    • The inspiration behind Slack’s Future Forum
    • How data influences Slack’s habits and practices
    • Rethinking how we see the office: a tool rather than a place
    • Tracking employee engagement and satisfaction
    • Diversifying what  growth looks like in a company
    • What flexible work means
    • Future Forum: https://futureforum.com/how-the-future-works/

      Leveling Up

      For more links, visit getmarlow.com/podcast 

      41 min
    • How to Approach a Shifting Workplace as an HR Leader with Abby Payne

      In today’s episode, I talk to Sailpoint’s Chief People Officer Abby Payne. Abby has been with Sailpoint since 2011, having created the company's original people team, including driving a differentiated employee experience and a globally recognized organizational culture. Abby's strong drive to attract and retain the best talent in the industry has not only helped to make Sailpoint a leader but the company is regularly recognized by Glassdoor fortune and Austin Business Journal for its values-driven culture.

      With her extensive expertise in talent acquisition and sales, Abby shares how she started her career in HR, how her current company approaches a shifting workplace, and how employees are now reusing the office space and adopting a “college library” mentality.

      Key Points From This Episode:

      • Starting a career in HR at the age of 22
      • How Sailpoint is navigating the workplace post-Covid
      • The office is being used in different ways
      • National and international approaches to Sailpoint’s recruitment
      • Dealing with Zoom fatigue and remote working
      • Growing talent vs. buying talent
      • Sailpoint

        Leveling Up

        For more links, visit getmarlow.com/podcast 

        24 min
      • The Intersection Between Well-being and Work with Traunza Adams

        In today’s episode, I talk to a chief people officer expert with over twenty years of experience in human resource leadership.

        Traunza Adams has made the transition from HR and people management to working for herself in her family’s philanthropic pursuits. In her current role, she's overseeing the distribution of scholarships for individuals who have talent and ambition but lack the resources to do so.

        With her extensive experience in HR, Traunza shares why she believes HR combines the best of both worlds when it comes to people management and building a business, the intersection between well-being and work, and creating a better work environment for inclusion and belonging.

        Key Points From This Episode:

        • The importance of people’s well-being and how it impacts work
        • The intersection between EDI, burnout, and opportunity
        • Traunza’s work with Open Imperative
        • Effective ways to create a culture of inclusion and healthy work culture
        • Addressing biases for effective management
        • Leveling Up

          For more links, visit getmarlow.com/podcast 

          39 min
        • How to Navigate The Hybrid Work Model with Jeanine Boyle

          In today’s episode, I talk to a talent acquisition expert who talks about employee wellness, moving from global enterprises to smaller startups, and what the future of the workplace looks like.

          Jeanine Boyle is the Chief People Officer at Zelis. Jeanine has more than 20 years of leadership experience in human resources and has worked in companies like Johnson & Johnson, Siemens Healthcare, Pfizer, and Zelis. In her current role, she's overseeing the entire people and culture effort at Zelis, including talent acquisition, talent management, and diversity and inclusion. After spending most of her career in large organizations, Jeanine is really focused on exploring smaller disruptive organizations in order to diversify her experience,

          With her extensive experience in HR, Jeanine shares her own experience with talent systems in multinationals across the world before making the switch to a smaller company, why you should be leveraging automation if your goal is to scale, how to navigate a hybrid work model and striving for a proper work-life balance.

          Key Points From This Episode:

          • Rich learning experiences in international settings
          • Human resources must go beyond strategic talent
          • The biggest hurdles in talent systems and how to streamline your system
          • Bridging the gap between talk and action
          • What the hybrid work model looks like for Zelis
          • Creating environments where employees thrive in
          • Leadership involves forgiveness and empathy
          • Zelis

            LinkedIn

            Leveling Up

            For more links, visit getmarlow.com/podcast 

            29 min
          • Why Thinking Globally Is the Key to a Healthy Workplace with Pamela Mattsson

            Being able to show up as your authentic self is something that lots of organizations talk about, but few have made possible. Enter Outreach - a company that enables people to accelerate their revenue strategy with a CMS platform powered by AI-driven insights.

            Pamela Mattsson, VP of People and Organizational Development at Outreach. Pamela shares how she made the transition from Amazon to Outreach, and she explains what life at Outreach looks like.

            In this episode, Pamela discusses how Outreach has managed to double their employees in 12 months, why diversity at Outreach involves a lot of self-auditing and measurements in place, and fostering employee resource groups within the company. In addition, you'll hear Pamela share how Outreach is able to balance employees distributed across the country and globally and why thinking globally is the key to a healthy workplace

            Key Points From This Episode:

            • Pamela shares her journey in HR, why she made the switch from Amazon to Outreach, and what HR looks like within in the company
            • What diversity actually looks like at Outreach
            • Approaching the challenges involved with employees in multiple locations both nationally and globally
            • Why companies need to embrace and support conversations around anti-oppression
            • How HR can support and guide leaders on diversity and inclusion
            • Why the great resignation is a wakeup call for organizations and the reason for massive company shifts
            • Outreach

              Connect with Pamela


              Leveling Up

              For more links, visit getmarlow.com/podcast 

              35 min
            • How to Manage Your Time Successfully

              In today’s episode, we are doing things a little differently by hosting a panel with industry experts who are Marlow coaches and have a lot to say on the super popular subject of time management. Marlow coaches are certified coaching experts in manager and leadership development who focus on combining traditional ICF coaching techniques with best practices in management and leadership.

              Dawn DeFrancesco is an HR specialist with over 20 years of experience and learning in development across a lot of different industries. In addition she holds a PhD in Performance Improvement and she has been coaching clients for the last five years in leadership, and health and wellness.

              Brent Rossman, a full time coach with 3 years of experience who enjoys helping leaders bridge the gap between their technical, analytics and designation skills into the leadership side of things.

              Duncan Anderson, a coach with 10 years of experience who specializes in management leadership, and works with a variety of managers, leaders, and high performers in a variety of industries.

              Together, they are share the biggest challenges people have when it comes to time management,  how to manage priorities, and tools and habits you can incorporate to help yourself manage your time successfully.

              Key Points From This Episode:

              • The challenges to time management
              • How to prioritize time and incorporate your own personal style to time management
              • Habits for recharging yourself and managing priorities
              • What goes wrong when it comes to time management

              • Dawn's LinkedIn

                Brent's LinkedIn

                Duncan's LinkedIn


                Leveling Up

                For more links, visit getmarlow.com/podcast 

                21 min
              • An Innovative Approach to Performance Management with Tim Russell

                Performance excellence in many organizations looks like a continuous process where people understand that coaching, feedback, and checking in through conversations are one of the ways that continuous performance management occurs.

                Tim Russell is the head of learning and development at Magic Leap, an augmented reality company with the goal to influence and win the metaverse. They are trying to figure out the best tool to offer solutions that will change the world. This HR pro has extensive experience working with multinational brands including Microsoft, Starbucks, and Nintendo. Tim has a passion for project management, coaching, and leading teams in the area of leadership and development.

                In this episode, Tim shares his experience with leadership, and how he made his transition to working in HR and people development. He talks about the commitment to learning and development, what trust means in the workplace and how to develop performance excellence and leadership in the workplace.

                Key Points From This Episode:

                • Making the decision to work in learning and development
                • Augmented reality and the world of business
                • Why the commitment to learning and development matters
                • The approach to performance management at Magic Leap
                • Trust and engagement in the workplace
                • Leadership program that supports performance excellence

                • Magic Leap

                  Connect with Tim on LinkedIn


                  Leveling Up

                  For more links, visit getmarlow.com/podcast 

                  36 min
                • Navigating Organizational Shifts as a Senior Leader with Richard Rierson

                  Every organization thrives on systems and leadership that encourage a thriving workplace. Unfortunately, the challenges that senior leaders are having when it comes to organizational shifts can be difficult, resulting in poorly executed ways of shifting direction or vision. As a result, you get pitfalls in leadership, an unsteady workforce and by extension, a decrease in productivity.

                  Enter Richard Rierson, the host of Dose of Leadership, a podcast dedicated to providing leadership resources and inspiring and educational interviews with relevant experts who dedicate their lives to the pursuit of the truth. The Marine Corps veteran has a passion for helping others develop a courageous & authentic leadership presence.

                  In this episode, Richard shares his experience with leadership, a broad topic he’s learned a lot about from his time in the Marine Corps to working in the private sector. He talks about dealing with change management, relying on your team to problem solve, and how to speak up in the corporate world.

                  Key Points From This Episode:

                  • From the Marine Corps to focusing on leadership outside the army
                  • Dealing with change management
                  • Why communication matters
                  • Accountability and ownership amongst management and employees
                  • Why you should tell your employees the truth rather than shut them out
                  • Learning to speak up in the corporate world

                  • LinkedIn: https://www.linkedin.com/in/richardrierson/

                    Dose of Leadership Podcast: https://doseofleadership.com/podcast-page/



                    Leveling Up

                    For more links, visit getmarlow.com/podcast 

                    49 min
                  • Trends in Talent Recruitment and the Hiring Experience with Kevin Grossman

                    This subject of how to create a great candidate experience is something that is relevant to every hiring manager today. As shifting work environments change, the introduction of EDI becomes standard across companies and more employees seek benefits outside traditional compensation, hiring managers need to know what it takes to create a great candidate experience.

                    Kevin Grossman, the President of Talent Board knows a lot about talent acquisition. First started in 2011, the nonprofit company is a research organization that's focused on the elevation and promotion of a quality candidate experience. They bring together benchmarks that highlight accountability, fairness and business impact around the world.

                    In this episode, Kevin shares trends in talent recruitment, the importance of communication during the hiring process, and why managers need to be in contact with new hires the minute an employee accepts their letter of offer.

                    Key Points From This Episode:

                    • High level trends in recruitment and attracting talent
                    • Communication during the hiring process matters
                    • The gap between application and response times
                    • The honeymoon period and high turnover rates
                    • Balance between automation efficiency and the human experience
                    • Talent Board: https://www.thetalentboard.org/

                      LinkedIn: https://www.linkedin.com/in/kevinwgrossman/

                      Twitter: https://twitter.com/KevinWGrossman



                      Leveling Up

                      For more links, visit getmarlow.com/podcast 

                      42 min
                    • Leading Culture Change in a Large Organization with Badia Rebolledo, CPO at Krispy Kreme Mexico

                      Multinationals are great organizations to be involved in when it comes to learning the SOPs of your field, however startups offer a unique approach to work culture, SOPs and learning opportunities. Regardless of the level, when it comes to managing people it takes a lot of work, experience and trial and error.

                      Meet Badia Rebolledo, Chief People Officer at Krispy Kreme Mexico. She has three decades of experience in high level HR roles across a multitude of multinationals including Beiersdorf, Siemens, Nestle and Procter & Gamble along with working in FinTech.

                      In this episode, Badia shares her experience making the switch from structured multinationals to more integrated startups in FinTech, what the culture is actually like at Krispy Kreme, and the real work it takes to manage over 2000 employees.

                      Key Points From This Episode:

                      • Making the jump from multinationals to startups
                      • The development of Krispy Kreme within Mexico and globally
                      • How to actually manage HR with over 2000 employees
                      • Dealing with long term employees and changing work culture
                      • It’s not possible to make everyone happy

                      • Leveling Up

                        For more links, visit getmarlow.com/podcast 

                        43 min

                      About Leveling Up

                      From the publisher's feed

                      Hosts Mary Fox and Chelsea Seid interview the world's most innovative leaders taking talent development and employee experience to the next level. We cover manager training, employee experience,…