LG Pro Cast: The Place for Hot HVAC Topics & Cool Conversations

On this episode of the LG Pro Cast, Terry and Phillip are joined by Vince Lowe from Synchrony, to discuss how financing can help contractors better serve homeowners while growing their business. The group explores consultative selling, presenting financing options with confidence, helping customers make informed decisions, and how flexible payment solutions can make repairs, replacements, and system upgrades more attainable. Whether you're a technician, salesperson, or business owner, this episode offers practical strategies for building trust and improving the customer experience.

On this episode of the LG Pro Cast, Terry and Phillip break down the latest changes impacting HVAC contractors, including A2L refrigerant transitions, five-wire multi-zone system communication, and the differences between auto and manual addressing for R32 systems. The duo walks through common installation challenges contractors are experiencing in the field and shares practical troubleshooting tips to help simplify the process. They also explore how new AI-powered support tools from LG are helping contractors quickly access technical documentation, line length information, and installation guidance to make systems easier to install, service, and support.

On this episode of the LG Pro Cast, Terry and Phillip break down the latest changes impacting HVAC contractors, including A2L refrigerant transitions, five-wire multi-zone system communication, and the differences between auto and manual addressing for R32 systems. The duo walks through common installation challenges contractors are experiencing in the field and shares practical troubleshooting tips to help simplify the process. They also explore how new AI-powered support tools from LG are helping contractors quickly access technical documentation, line length information, and installation guidance to make systems easier to install, service, and support.

Terry and Phillip dive into the evolution of LG’s unitary HVAC offerings and explain why contractors across the country are taking notice. From side-discharge systems and new gray cabinet designs to retrofit-friendly heat pump and dual fuel applications, this episode explores how LG is removing traditional installation barriers and opening new opportunities in residential and multifamily HVAC projects. Listen in as they discuss the future of unitary systems and how LG is helping contractors deliver modern comfort solutions with greater flexibility than ever before. 

In this episode of the LG Pro Cast, Terry and Phillip are joined by Gautham Devarakonda from LG’s U.S. R&D team to discuss the future of rooftop unit (RTU) technology. The group explores LG’s participation in the Department of Energy’s cold climate heat pump challenge, how LG exceeded efficiency expectations during testing, and what these advancements mean for the future of commercial HVAC. Tune in to learn about upcoming LG RTU offerings, U.S.-based manufacturing in Huntsville, Alabama, and how LG is developing innovative solutions for contractors and building owners alike.

In this episode, Terry and Phillip connect with LG’s Component Solutions team at AHR 2026 (Feb. 2-4, 2026) to explore the technology behind today’s HVAC systems. Joined by David Augustine, they discuss compressor innovation, improvements in reliability, and LG’s growing role across the industry. 

Tune in for insights on next-gen heat pump applications, cold climate performance, and what’s ahead for high-efficiency system design. 

In this episode, Terry and Phillip share how LG is helping to make installations and retrofits easier with our complete lineup of unitary solutions. Whether you’re working in new construction, multifamily, or residential projects, LG has a solution for every space.

Join us for a discussion about our shift to single-fan outdoor units, a walkthrough of our residential unitary lineup, and a teaser of what’s coming up next.

In this episode, Terry and Phillip are joined by Clifton Beck, Director of Digital Media at the ESCO Institute, to discuss how artificial intelligence is beginning to take shape in the HVAC industry. 

The group explores how HVAC technicians are adapting to the modern world, the implementation of AI across various parts of the HVAC industry, and what opportunities are emerging for professionals who are already familiar with the digital world. 

Join us for this special episode of the LG Pro Cast, recorded in front of a live audience at AHR 2026, for the LG Press Breakfast with Senior Director of Channel Sales for LG, Doug Bougher, and Director of Chiller and Mission Critical Sales for LG, Mark Ardire.

Tune in for a discussion on how LG’s residential and commercial products are adapting to the latest trends in the HVAC industry, updating American homes with modern technologies, and LG’s approach to chillers for data centers and other solutions.

In this episode of the LG Pro Cast podcast, Terry and Phillip are joined by Field Service Representative Dave LeMieux from ACR Supply Co. and Technical Service Advisor Bryan Feather from API of NH & Delta T to take you inside LG’s Service Champion Program.

Join the group for a conversation about the program’s training opportunities, the most frequently asked service questions about LG HVAC solutions, and how you can utilize LG resources to improve efficiency in the field.