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When Principal went beyond using IT as a ticket submission center and instead leveraged their skillset, they started to drive meaningful business outcomes. Kim Pfiffner, VP & CIO of U.S. Insurance Solutions, discusses on Life Accelerated how they streamlined internal processes, simplified the customer journey and bolstered their digital products.
In this episode of Equisoft's Life Accelerated podcast, Mitchell recounts the story of building Northwestern Mutual's newest platform. They prioritized flexibility as today's digital products must be both high-tech and accessible to all. Take it from Christian: Learn how to strike the right balance of art and science to ensure you're giving your clients the best possible advice.
The life insurance industry has been slow to innovate. Head of Strategic Capabilities Alex Cook discusses how New York Life has bucked the trend and led the industry in digital transformation, including agile development and artificial intelligence. Cook explains how investing in and partnering with technology startups have helped them meet modern customers' demands.
Learn how data science has played a pivotal role in helping New York Life customers prosper.
In this week's episode of Life Accelerated, Mutual of Omaha's Brian Poppe shares how the $10 billion organization adapted quickly and prioritized their talent and mission. Sharing his expertise as SVP of Technology Modernization, Brian discusses how important an efficient, effective, instant customer experience is while also emphasizing data security.
This is Sherriff Balogun Jr.'s takeaway after his team at MassMutual successfully launched their B2C distribution channel, Haven Life. Sheriff–Head of Platform Transformation–shares his team's 3 core pillars for digital transformation; learnings they gleaned directly from their success with Haven Life. He and host Anthony O'Donnell discuss how MassMutual has pulled off feats of innovation, while also remaining true to their core values.
Richard Wiedenbeck, CTTO of Ameritas, joins Anthony to talk about how he's helping to lead their charge in digital transformation.
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