“Dealing successfully with difficult people initially requires us being aware of two things… what we want to bring to the conversation… and what we want to bring out in others.” ~ Bill Crawford (https://www.billcrawfordphd.com/quote-video-blog/)

“Until we understand the 'why' behind another's resistance, we will be forever stuck in a brainstem debate about who's right.” ~ Bill Crawford (https://www.billcrawfordphd.com/quote-video-blog/)

“Compassion doesn’t make us more vulnerable to manipulation any more than understanding makes more vulnerable making bad decisions.” ~ Bill Crawford (https://www.billcrawfordphd.com/quote-video-blog/)

“When an argument is generating more heat than light, it’s time to stop fanning the flame.” ~ Bill Crawford (https://www.billcrawfordphd.com/quote-video-blog/)

"In order to break the cycle of stress, anxiety, and resentment, we must shift from trying to stop the problem, to starting the solution by accessing the clear, confident, creative part of the brain." ~ Bill Crawford (https://www.billcrawfordphd.com/quote-video-blog/)

“Any powerful idea is absolutely fascinating and absolutely useless until we choose to use it.” ~ Richard Bach (https://www.billcrawfordphd.com/quote-video-blog/)

“Outrage is a natural, normal, heathy response to an outrageous event (especially when compared to apathy or indifference), and can be effective in initiating change. Rage, on the other hand, is an out of control, lower-brain reaction that can have us making decisions that we would not recommend to someone we love.” ~ Bill Crawford (https://www.billcrawfordphd.com/quote-video-blog/)

"Anger and Outrage are valuable signals that something needs to change. However, they become less effective when used as the drivers of that change." ~ Bill Crawford (https://www.billcrawfordphd.com/quote-video-blog/)

“In order to influence our experience of life, we must have a deeper understanding of how the mind and body affect each other, as well as, a system for influencing this process.” ~ Bill Crawford (https://www.billcrawfordphd.com/quote-video-blog/)

“Grieving isn’t ‘losing it’… it’s finding it!” ~ Bill Crawford (https://www.billcrawfordphd.com/quote-video-blog/)