Life, Lemons & LemonDrops

In this episode, hosts Greer and Whitnie (the #LemonDropSisters), discuss both the importance of offering good customer service in your workplace, as well as  ways that you, as a consumer, can empower yourself to receive the service you want and deserve. 

The wide-ranging discussion. which you may want to savor over several days, describes examples of frustrations gained and opportunities lost as a result of poor customer service. But getting and giving good customer service is easy if you care to focus on the brand promise of your business and  that of those to whom you give your money.

Listen, talk with friends & colleagues and develop strategies to assert yourself in ways that improve your customer engagements...regardless of which side of the counter your find yourself.

With a combined 80 plus years of work experience, Whitnie and Greer have learned a few lessons. To help you avoid learning many of those same lessons the hard way, the sisters share the highlights with focus on the lemons (bad bosses, colleagues stealing your ideas, low pay, no recognition) that they then turned into lemon drops.

With COVID-19 and the continuing uncertainty about what's next, we continue to have a job market in flux, or as Greer calls it a "jobless" market in freefall. While this is a national, and to some extent global crisis, what we can do on an individual basis might not be as daunting as it seems. Getting clarity on our goals and focusing on those with laser-like precision can make all the difference.

If you've lost your job there are opportunities to be had. The question remains how will you view and approach those opportunities? Do you even see the opportunities that lie before you? These questions apply even in the best of times, and how we move forward when things go awry is foundational to being resilient and resourceful…and successful. 

In this episode, Greer and Whitnie discuss key points in the decision-making process, particularly as they relate to job pivots and transitions.

Every endeavor has a starting point. And this is ours. Thank you for joining sisters Greer McVay and Whitnie Wiley for this premier episode of the new Life, Lemons & LemonDrops Podcast.

Today, we share with you a little bit of our origin story, who we are and how we got here. Take note, this thing called life, has not been a linear path, but we've learned to roll with it and we are here to help you do the same. Over the course of this season, we'll be sharing the mic with guests who are leaders in their fields and have mastered the art of turning their lemons into lemon drops.

To learn more about Greer, you can follow her on Facebook and LinkedIn. To hire Greer for your business communication needs visit greermcvay.com.

To learn more about Whitnie, you can follow her on LinkedIn and in her Facebook groups Dream Job & Career Connection and Still Standing, Still Smiling & Still Grateful. To hire Whitnie for consulting or coaching services related to creating work, workplaces and cultures where your employees love to work visit whitniewiley.com.

If you liked this episode, please be sure to subscribe and leave a quick review. It would mean the world for us to hear your feedback and we'd love for you to help us spread the word!

You can reach us directly at [email protected]. 

Thanks for checking out another sneak peak and Greer and Whitnie prepare to launch the first season of Life, Lemons & LemonDrops. You can find out more about us at www.lifelemonslemondrops.com or www.facebook.com/groups/lifelemonslemondrops.

The Life, Lemons & LemonDrops Podcast is launching on August 6, 2020!

Join co-hosts and sisters Greer McVay and Whitnie Wiley as they share the sweet highs and sour lows and every drop of life in between. Along with their occasional guests, they'll help you shake and stir your own lemons into lemon drops.

To learn more about Greer, you can follow her on Facebook and LinkedIn. To hire Greer for your business communication needs visit greermcvay.com.

To learn more about Whitnie, you can follow her on LinkedIn and in her Facebook groups Dream Job & Career Connection and Still Standing, Still Smiling & Still Grateful. To hire Whitnie for consulting or coaching services related to creating work, workplaces and cultures where your employees love to work visit whitniewiley.com.

If you liked this episode, please be sure to subscribe and leave a quick review. It would mean the world for us to hear your feedback and we'd love for you to help us spread the word!

You can reach us directly at [email protected].