This is Episode 4 of the LIFT Your Shop podcast. On this episode we have Mike Collins from Collins Auto Care talk about how he has created a world class shop culture to ensure his employees are valued and giving the best experience to their customers. For Mike Collins, Auto Repair isn’t really about the cars. It never has been. Mike began his career in hospitality Industry, where his natural passion to care for people was able to shine. In the late 90’s, Mike began helping friends modify their cars in his garage and he quickly grew a reputation for fixing the things that shops and enthusiasts had messed up. In 1999 he opened his business in Houston. He wanted to create an environment that cared for each customer like he had cared for his friends. Soon it wasn’t just performance and race cars coming his way, but all kinds of people were coming to his shop. Now Mike runs a busy 10-bay-shop, and the customers are still at the heart of everything that Collins Auto Care does. You can learn more about Mike and his shops at https://collinsautocare.com/ 👉🏻 Join our Facebook Mastermind Group: https://www.facebook.com/groups/autorepairownersmastermind👈🏻 👉🏻 Schedule a Meeting: https://www.liftautorepairmarketing.com/schedule 👈🏻 👉🏻 Free Marketing Checklist: https://go.liftautorepairmarketing.com/marketingchecklist👈🏻 👉🏻: Subscribe to our Channel: https://www.youtube.com/channel/UCKR300HmRCU8lSqaYZOLJag 👈🏻 Website - https://www.liftautorepairmarketing.com