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Title: Business Process Management
Author: IntroBooks
Narrator: Andrea Giordani
Format: Unabridged
Length: 37 mins
Language: English
Release date: 02-08-17
Publisher: IntroBooks
Ratings: 5 of 5 out of 1 votes
Genres: Business, Management
Publisher's Summary:
The need for task management is something which no one can deny, whether it be related to studies, housework, or business. Why? It makes the functionality of a particular activity easier and simpler. How? Well, proper management can help you understand the underlying needs of a particular project, and moreover can help you in getting it completed on time.
Members Reviews:
Five Stars
Thanks for the great deals will check back for future school books.
What I have of the book is great, however I expected all pages to be included ...
What I have of the book is great, however I expected all pages to be included for the price I paid. The book is missing 15 pages.
Useful and comprehensive - from theory to strategy to practice
Jeston and Nelis have produced a comprehensive textbook and guide to BPM - now in its third edition - that actually offers a useful combination of theory and practical guidance, along with enough case studies that you can find something to bolster your case to reluctant management.
I've worked as an IT consultant for years, sometimes doing large strategy-to-implementation BPM projects (as part of a team) and sometimes just doing the technical stuff that falls in the middle of the framework. I've even taught Information Engineering, the James Martin version of part of BPM.
This book, while subject to the usual many-words-for-simple-concepts disease, in fact does stick to what is actually useful and necessary for BPM implementations. It's hard to say much specific about the book, because it covers a huge topic very well. The graphic layout is a bit fussy, with almost every bit of text or diagram set off in a different color or with a different format, or something. Perhaps that helps students find things, but it gets annoying for this old fogey.
While the authors offer an execution framework, they accommodate other standard frameworks (Six Sigma, etc). And they include plenty of material about the hard parts - managing change, getting sponsors, not running out of steam, and all those nontechnical aspects that are vital.
If you're looking for a particular technique and how to implement it, the table of contents and index help you find it - and there's enough coverage that you can do a reasonable job with it.
The BPM INSIGHT paragraphs were annoying - they verged on the obvious. For example: "The most capable people are quite heavily booked, and managers are tempted to place the available, rather than the capable people on projects as Subject Matter Experts. This seriously limits the potential to innovate, especially in transformation projects." Nice to know, on the offchance you didn't know it from your first experience with any such project. No solution is offered, mostly because there isn't one that doesn't involve more political capital than someone reading this book is likely to have. Still, it might be useful to show to some boss, to back up your opinion on the topic and possibly even to get Mr. Timewaster Incomptentus sent back to his department where he can't slow you down too much.
In sum: Excellent textbook, useful for practitioners as well. Unless you're taking a graduate class, don't read from cover to cover. And don't drop it on your foot unless you're wearing steel-toed shoes.