Welcome to this episode of Live with Sondra: IAAPA Meetup at Meow Wolf where we dive into the exciting world of industry events and networking at one of Denver’s most innovative attractions. Join us for an engaging solo session of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology will dive into:

• Event Attire & Style: Discover Sondra’s tips on dressing up for a standout look at the IAAPA Meetup and making a memorable first impression.
• Networking & Industry Connections: Learn how to maximize your networking opportunities, build valuable relationships, and expand your industry circle at events like Meow Wolf.
• Innovative Experiences & Attractions: Get an insider’s glimpse into the creative energy at Meow Wolf and how these experiences inspire future trends in attractions.
• Exclusive Event Insights: Find out what to expect at this intimate connect meetup—from last-minute ticket tips to engaging with sponsors and industry leaders.

Tune in for an exciting session on connecting with industry peers, sparking innovation, and elevating your event experience!

Connect with Sondra Shannon to learn more about Gatemaster’s role in connecting industry professionals: https://www.linkedin.com/in/sondrashannon/

🎤 Want to be a guest on my show? Apply here: https://forms.office.com/r/Y4kGTcaWw4

Welcome to this episode of Live with Sondra: Sharing Wild Waterpark Stories! where we dive into the unpredictable and unforgettable world of water parks. Join us for an engaging solo session of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology will dive into:

• Wild Water Park Adventures: Discover how daring experiences—including a memorable stint in Venezuela while she was just starting out—shaped her career in the attractions industry.
• Cultural Connections & Bold Risk-Taking: Hear firsthand how overcoming language barriers and embracing risks enriched her journey and transformed her approach to guest experiences.
• Unforgettable Guest Experiences: Learn how these wild stories have inspired innovative strategies for creating memorable, guest-centric experiences that resonate long after the visit.

Tune in for an exciting session on sharing wild water park stories and the invaluable lessons learned along the way!

Connect with Sondra Shannon to learn more about Gatemaster’s role in creating unforgettable water park experiences: https://www.linkedin.com/in/sondrashannon/

🎤 Want to be a guest on my show? Apply here: https://forms.office.com/r/Y4kGTcaWw4

Welcome to this episode of The Steps That Businesses Can Take to be Prepared for Outages where we explore proactive strategies to safeguard your operations when unexpected disruptions occur. Join us for an informative episode of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology will dive into:

• Understanding Outages: How incidents like the recent Square outage can impact transactions, customer service, and brand reputation.
• Building Redundancy: The importance of multiple payment processors, offline modes, and cellular backups to keep your business running smoothly.
• Emergency Preparedness: Key steps for developing backup plans and training your team to effectively manage cash and digital transactions during outages.
• Leveraging Technology: How continuous system monitoring and proactive support can help prevent disruptions and minimize downtime.

Tune in for an exciting session on actionable steps to prepare your business for outages!

Connect with Sondra Shannon to learn more about Gatemaster’s role in helping attractions stay resilient during outages: https://www.linkedin.com/in/sondrashannon/

🎤 Want to be a guest on my show? Apply here: https://forms.office.com/r/Y4kGTcaWw4

Welcome to this episode of The Value Proposition of a Premium Ticket where we explore how premium upgrade options can revolutionize the guest experience at your attraction. Join us for an informative episode of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology will dive into:

• Enhancing Guest Experience: Discover how premium tickets empower guests to plan their day, skip long lines, and fully immerse themselves in unforgettable park experiences.
• Increasing Revenue & Efficiency: Learn how a premium upgrade not only boosts additional revenue but also streamlines operations by optimizing staffing and inventory planning.
• Guest-Driven Transactions: Understand the role of self-service technology in delivering guest-driven transactions that enhance convenience, reduce wait times, and elevate overall satisfaction.
• Creating Lasting Memories: See how offering a premium ticket demonstrates genuine care for your guests, setting the stage for lasting memories and repeat visits.

Tune in for an exciting session on unlocking the true value of premium tickets and transforming the way your guests experience your attraction!

Connect with Sondra Shannon to learn more about Gatemaster’s role in elevating guest experiences through premium ticket solutions: https://www.linkedin.com/in/sondrashannon/

🎤 Want to be a guest on my show? Apply here: https://forms.office.com/r/Y4kGTcaWw4

Welcome to this episode of The First of the Month: A Fresh Start for Setting Goals and Targets where we dive into how clear goal setting and innovative technology can transform guest experiences into lasting relationships. Join us for an informative episode of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology, will dive into:

• Goal Setting for Success: How establishing clear, measurable goals and celebrating mini wins sets the foundation for business growth and enhanced customer loyalty.
• Enhancing the Customer Journey: The impact of streamlined, integrated systems—like unified ticketing and mobile ordering—in creating a frictionless experience that empowers guests and fosters repeat business.
• Accountability and Empowerment: The role of personal accountability and self-care in driving professional excellence and building trust with your customers.
• Leveraging Innovation for Loyalty: Insights into how Gate Master’s cutting-edge technology simplifies operations and elevates the guest experience, paving the way for sustained customer loyalty.

Tune in for an exciting session on setting goals and harnessing technology to create loyal customers!

Connect with Sondra Shannon to learn more about Gatemaster’s role in fostering customer loyalty: https://www.linkedin.com/in/sondrashannon/

🎤 Want to be a guest on my show? Apply here: https://forms.office.com/r/Y4kGTcaWw4

Welcome to this episode of The First of the Month: A Fresh Start for Setting Goals and Targets where we kick off the month with powerful insights on goal setting, accountability, and celebrating success. Join us for an informative episode of Live with Sondra. In this session, Sondra Shannon, CEO of Gate Master Technology will dive into:

• Goal Setting & Clarity: How to create SMART goals—specific, measurable, attainable, relevant, and time-bound—that give you a clear direction for personal and professional growth.
• Accountability & Reset: The importance of holding yourself accountable, tracking your mini wins, and embracing resets when challenges arise.
• Celebration & Milestones: Why celebrating every achievement, big or small, fuels motivation and propels you toward even greater success.
• Inspiring Strategies for a Fresh Start: Tips on reverse engineering your targets and using vision boards to stay inspired as you build the future you want.

Tune in for an exciting session on setting clear goals, overcoming setbacks, and energizing your journey to success!

Connect with Sondra Shannon to learn more about Gatemaster’s role in accelerating business success through effective goal setting: https://www.linkedin.com/in/sondrashannon/

🎤 Want to be a guest on my show? Apply here: https://forms.office.com/r/Y4kGTcaWw4

Welcome to this episode of Creating Customer Loyalty where we explore how innovative technology and exceptional service can transform guest experiences into lasting relationships. Join us for an informative episode of Live with Sondra. In this session, Sondra Shannon will dive into:

• Wild Water Park Stories: A look back at Sondra’s early adventures—reminiscent of her wild experience in Venezuela—and how those challenges shaped her approach to guest engagement.
• Streamlining the Guest Journey: How integrated online ticketing, mobile ordering, and self-service technology simplify the buying process and reduce friction.
• Simplifying Operations for Loyalty: The benefits of eliminating multiple logins and using real-time data to personalize and enhance the customer experience.
• Innovative Tech & Legendary Service: Insights into how Gate Master’s proven technology and dedicated support help attractions foster long-term customer loyalty.

Connect with Sondra Shannon to learn more about Gatemaster’s role in fostering customer loyalty: https://www.linkedin.com/in/sondrashannon/

🎤 Want to be a guest on my show? Apply here: https://forms.office.com/r/Y4kGTcaWw4

Welcome to this episode of Creating Customer Loyalty where we dive into the innovative strategies that drive repeat business and elevate guest experiences. Join us for an informative episode of Live with Sondra. In this session, Sondra Shannon will explore:

• Innovative Technology and Integration: Discover how Gate Master’s integrated online ticketing, mobile ordering, and premium refund boost features streamline the buyer’s journey to foster loyalty.
• Enhanced Guest Experience: Learn how self-service technology and mobile point-of-sale systems reduce wait times and stress, creating an enjoyable, repeatable experience.
• Data-Driven Insights: Uncover the power of real-time reporting and accurate data collection in understanding guest behavior and boosting repeat visits.
• Strategic Customer Engagement: Explore how tailored loyalty programs and transparent pricing build trust and long-term relationships with your guests.

Tune in for an exciting session on creating robust customer loyalty strategies!

Connect with Sondra Shannon to learn more about Gatemaster’s role in fostering customer loyalty: https://www.linkedin.com/in/sondrashannon/

🎤 Want to be a guest on my show? Apply here: https://forms.office.com/r/Y4kGTcaWw4

Creating Customer Loyalty – Live with Sondra

In today’s competitive marketplace, customer loyalty is more important than ever. In this solo episode of Live with Sondra, Sondra Shannon dives deep into the strategies and insights that help businesses build lasting relationships with their customers.

In this session, Sondra explores:

• Why Customer Loyalty Matters: How loyalty impacts revenue, repeat business, and customer referrals.
• Spending Habits of Loyal Customers: Studies show loyal customers spend an average of 30% more than new customers—learn why.
• Loyalty vs. Competitor Temptation: How businesses can keep their customers engaged instead of losing them to competitors.
• Loyalty Programs in Action: From season passes to memberships, Sondra shares how attractions can maximize guest retention.
• The Power of Brand Investment: Real-life examples of how personal loyalty to brands like Marriott and Southwest influences purchasing decisions.
• Customer-Driven Transactions: How Gatemaster helps attractions create seamless experiences that boost loyalty and guest spending.

Connect with Sondra Shannon to learn more about Gatemaster’s role in fostering customer loyalty: https://www.linkedin.com/in/sondrashannon/

🎤 Want to be a guest on the show? Apply here: https://forms.office.com/r/Y4kGTcaWw4

Tune in and discover how customer loyalty can be the key to long-term business success! 🚀

Welcome to this insightful episode of Live with Sondra! Broadcasting live from Hollywood, Sondra dives into the reality of "How to Integrate Work and Life" work-life integration—a concept she champions over the traditional idea of "work-life balance."

In this episode, Sondra shares:

• The Power of Accountability and Discipline: How these two core values shape her ability to travel, lead, and still show up for her commitments.
• Why Work-Life Balance is a Myth: Understanding how true success comes from integrating work and personal life rather than trying to separate them.
• Making the Most of Business Travel: Lessons learned from visiting over 800 attractions and how to enjoy the journey while staying productive.
• The Importance of Flexibility: How being adaptable can help you manage unexpected changes and still achieve your goals.

Join Sondra as she shares her personal journey of leading Gatemaster Technology, traveling for work, and making time for what truly matters—all while staying accountable to herself and others.

Connect with Sondra Shannon to learn more about fostering work-life integration in the attractions industry: https://www.linkedin.com/in/sondrashannon/

🎤 Want to be a guest on the show? Apply here: https://forms.office.com/r/Y4kGTcaWw4