Loan Officer Team Training with Irene Duford

Loan Officer Team Training with Irene Duford

By Irene Duford, Loan Team TrainingBusinessEducationCareersManagement
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Loan Officer Team Training with Irene Duford episodes

  • Behind the Scenes of NAMB with President Valerie Saunders

    In this exciting episode, I have the pleasure of hosting the incredible Valerie Saunders for a chat. We delve into the inner workings of the National Association of Mortgage Brokers, Valerie gives us an insider's perspective, sharing her experiences and insights with warmth and candor. We discuss the mission of NAMB, its impact on the industry, and the opportunities it offers for professional growth. It was a truly enlightening conversation, and I'm confident that our listeners gained a great deal of knowledge about this important organization. Remember, it's all about learning, growing, and succeeding together!

    Show Resources:

    NAMB.org

    Show Highlights:

    00:30 - Focus 2024

    01:50 - NAMB National 2024

    03:30 - Barry Habib

    04:45 - “Lists are Just Ways to Put Things Off”

    05:45 - Having a Solid Team

    06:30 - NAMB Legislative Agenda

    10:15 - The Behind the Scenes Work is Getting Done

    13:50 -  How to Get Involved

    17:20 - A Community Builders Committee

    19:30 - NAMBPAC

    22:25 - Who Can Join NAMB

    25:50 - Strategic Sponsors

    31:00 - Certification Opportunities

    33:15 - Connect with Valerie

    35 min
  • Beyond the Method with Michelle Berman

    In this episode, we’ve got a fantastic episode for you! My guest is the amazing Michelle Berman, who's been doing wonders helping mortgage officers and real estate agents grow their brands using Instagram. We sit down and dive into Michelle's courses, where she shares her secret sauce on how to leverage the power of Instagram to its fullest. Michelle is a true guru in this field, and her insights are invaluable for anyone looking to give their business a boost. So, get ready to take notes and level up your Instagram game. Trust me, you won't want to miss this one!

    Show Resources:

    Michelle on Instagram - https://www.instagram.com/bermanmediasocial/

    BermanMediaPD.com

    Show Highlights:

    00:30 - Meet Michelle Berman

    04:00 - Beyond The Method™️

    08:40 - Why Instagram

    13:35 - Everyone with Success Has a Story

    19:30 - Avoiding the Disconnect

    22:00 - Good to Great by Jim Collins

    26:00 - The Beyond The Method™️ Engagement Tracker

    27:50 - Using Instagram to Grow Your Business

    36:15 - Upcoming Webinars

    38:45 - Connect with Michelle

    43 min
  • No Excuses with Kevin Brierton

    Welcome everyone to another exciting episode of Loan Officer Team Training! Today, we're thrilled to have the insightful Kevin Brierton with us. In this episode, Kevin shares his wealth of knowledge on overcoming obstacles in the loan industry. In the end, it’s about more than mortgage though, it’s all about personal growth. So grab your notepads, because there's no excuse for not being prepared to learn something new today! Let's dive in and empower ourselves with knowledge, together.

    Show Resources:

    Kevin Brierton-Neo Home Loans

    https://kevinbrierton.com/

    Kevin's Podcast:  https://podcasts.apple.com/us/podcast/no-excuse-pro-podcast/id1715406548

    Show Highlights:

    01:00 - Meet Kevin Brierton

    04:15 - Mindset Starts in the Morning Routine

    08:00 - Morning Media

    10:15 - Self Talk is for More than Just Yourself

    16:40 - Ask Questions

    18:25 - It’s Not Too Late for Intentionality

    23:30 - Fear Isn’t Real

    25:40 - No Excuse Pro Podcast

    28:45 - 3 Keys to Ending Anxiety as a Mortgage Officer

    33:00 - The Power of a Handwritten Note

    37:50 - The No Excuse Pro Podcast Origin

    43:30 - It’s About Personal Growth

    44:30 - Helping Set Better Habits

    50 min
  • Processing the Power of Data with Luke from Angel AI

    In this episode of "Loan Officer Team Training," I  have a super exciting chat with Luke from Angel AI. We dive deep into the incredible world of data and how it's transforming the mortgage industry and beyond. Luke shares the story behind Angel AI  and how it is helping us serve our customers and clients better through the power of data. We also discuss what’s next for this exceptional tool for Real Estate agents and other businesses across industries. So, buckle up for this data-driven ride, because it's going to be a game-changer!

    Show Resources:

    https://angelai.com/

    Show Highlights:

    00:25 - About Luke

    01:55 - What is Angel AI

    02:30 - Who Angel AI is For?

    06:25 - How Real Estate Agents are Using Angel AI

    08:15 - How Smart is Angel AI

    10:00 - How Old is Angel AI

    11:40 - The Future of Angel AI

    13:45 - Obstacles to Adopt a Service like Angel AI

    16:45 - The Power of the Data

    21:00 - AI is Nothing to Be Scared Of

    24:25 - Do Not Be Left Behind

    28:35 - Connect with Luke

    30:50 - Loan Officer Team Training

    33 min
  • Building the Plan and the Process with Robert Fillyaw

    In our latest episode, I had a great chat with the amazing Robert Fillyaw. Robert generously gave us an inside look at how his own team operates, sharing the systems and processes they've built to consistently succeed at a high level, even as they continue to grow. If you're looking to create a robust plan and implement effective processes in your own team, this episode is a must-listen. Robert's insights are sure to inspire and guide you on your journey to success.

    Show Resources:

    TalkToTheTrainers.com

    Connect with Robert

    [email protected]

    352-665-1302

    Show Highlights:

    00:45 - The Gamechanger for Robert Fillyaw’s Business

    02:45 - Logistics Specialist Fillyaw

    04:45 - Making a Map Forward

    07:30 - Putting Dates On Your Plans

    11:20 - Acts of Freedom

    16:00 - Shared Loan Partners

    20:00 - The Fillyaw Fantastic File Flow

    22:25 - Taking Process Management Away from Loan Officers

    24:25 - HMA Mortgage

    27:30 - That’s What Success Is

    29:00 - Having a Team that Frees You Up

    30:35 - Surrounding Yourself with the Right People

    33 min
  • How to Hire REALLY Great People with Tammy Schneider

    In our latest episode, I had the pleasure of chatting with the incredible Tammy Schneider. Tammy brings a wealth of experience to the table, and she shared her insights on how you, as a Loan Officer, can go from making your first hire to building out a full team. We're talking about creating the exact business and legacy YOU want, not just following someone else's idea of success. Tammy's advice is all about making your dreams a reality, so tune in for a conversation that's sure to help you take your team to the next level.

    Show Resources:

    TalkToTheTrainers.com

    The One Thing: https://a.co/d/7WwULWQ

    The E-Myth Revisited: https://a.co/d/3kLtXG0

    The Ideal Team Player: https://a.co/d/9TU2Hcv

    Show Highlights:

    00:50 - Who is Tammy Schneider

    01:30 - First, Know What You Want

    02:45 - Realize You Can’t Do It Alone

    05:00 - This Is Your Own Journey

    07:15 - Gary Keller’s “The One Thing”

    08:20 - Michael Gerber’s “The E-Myth Revisited”

    09:15 - What are You Really Good At, What Do You Love, What Do You Want to Accomplish

    10:45 - You Can Have It, Eventually

    11:50 - What Do I Take Off My Plate Immediately

    13:20 - Everything is Hire-Outable

    15:30 - Building a Legacy Takes Time

    21:45 - Look for Role Models/Examples

    22:25 - Who Are the Players I’ll Need to Accomplish This

    23:35 - Building From Here to There

    25:10 - Becoming a True Business Owner

    26:25 - Be Honest with People Up Front

    27:20 - Patrick Lencioni - The Ideal Team Player

    27:40 - The DISC Profile

    32:25 - Mapping it All Out

    33:55 - How Can I Afford that First Hire

    36:05 - Sharing Your Vision

    40 min
  • Focus on the Facts, Not Your Feelings with Jen Conley

    In this episode host Irene Duford engages in a riveting conversation with guest Jen Conley. The pair delve into the common pitfalls that Loan Officers encounter, particularly the tendency to make inappropriate comparisons and overlook core business fundamentals. Jen highlights the importance of grounding decisions in factual data rather than personal feelings, a strategy that can help Loan Officers sustain and even expand their business amidst challenging market conditions. This insightful discussion offers valuable advice for professionals looking to navigate the complexities of the loan industry.

    Get Loan Team Training for YOUR Team: loanteamtraining.com

    Show Highlights:

    01:00 - Helping Loan Officers Succeed

    03:00 - Tracking Leads AND Conversions

    05:00 - Defining a Braindump

    06:15 - Reasons You’re NOT Meeting Your Goals

    09:00 - They’re Not Thinking About You, But They Like to Be Thought Of

    13:10 - Overcoming Contention

    14:15 - You Don’t Need Them All

    16:30 - People are People

    19:45 - They’re Not Referrals, They’re Families

    22:15 - Holding Them (And Yourself) Accountable

    24:00 - Doing the Fundamentals

    25:20 - Focus on the Facts, Not Your Feelings

    29:30 - The Right Comparisons

    32:30 - Don’t Let Yourself Forget What Worked

    34:30 - It’s All About Implementation

    39 min
  • Getting the Most Out of Your Loan Partner with Kenneth Duford

    In the episode of Loan Officer Team Training, host Irene Duford, along with guest Kenneth Duford, delve into practical strategies for loan officers to optimize their teams and partnerships. The discussion focuses on the importance of consistency in business operations, with an emphasis on the application of checklists to ensure that things happen the same way every time! 

    The duo also underscore the significance of fostering strong relationships not only within the team but also with clients and real estate agents. This episode provides loan officers with actionable insights into enhancing their practices and maximizing their impact through others.

    Get Loan Team Training for YOUR Team: loanteamtraining.com

    Motivation by Appreciation Inventory to know each team member's Language of Appreciation:

    https://shop.appreciationatwork.com/products/the-mba-inventory-basic-2019

    Show highlights:

    00:25 - Introducing Kenneth and His Role

    01:00 - You Have to Have Really Good Help

    01:50 - The Loan Officer is Too Involved

    05:00 - Building Team Culture

    06:20 - Understanding The Loan Team’s Roles

    08:30 - How Can We Be Better

    09:45 - Mindset Matters

    13:15 - Efficient Loan Processes

    18:45 - Verifying Daily Priorities

    20:30 - Checklists are Everything

    22:00 - The Pilot’s Story

    24:15 - Words Are Very Powerful

    26:20 - Selling the Power of Your Loan Team

    27:20 - Asking For Referrals

    30:35 - Learning How to Make the Calls!

    33:00 - The Power of Listening

    34:25 - Motivation by Appreciation Inventory

    36:00 - A Communication Course, with Processes

    37:30 - We Call It WOW Training on Purpose

    42 min
  • Selling the Problems You Solve with Ginger Bell

    In this insightful episode of the Loan Officer Team Training Podcast, host Irene Duford is joined by special guest, Ginger Bell, an acclaimed entrepreneur and marketing expert. We delve into Ginger’s innovative theory of edu-marketing. Ginger shares her journey of building a successful company focused on helping business owners implement this unique marketing strategy. Listeners can look forward to gaining a deeper understanding of how to leverage edu-marketing to highlight the solutions their businesses offer as opposed to just their services, ultimately driving growth and customer engagement.

    Get Loan Team Training for YOUR Team: loanteamtraining.com

    Show highlights:

    00:20 - Welcome Ginger Bell

    01:20 - Ginger’s Mortgage Origin

    03:20 - EduMarketing

    05:05 - How to Use AI

    10:00 - Learning AI with Ginger

    14:10 - Overcoming Privacy Concerns with AI

    15:50 - Overcoming Scarcity Mentality

    17:50 - Taking Action with Video Creation

    22:30 - Selling the Problems You Solve, Not the Services You Sell

    28:15 - Have a Plan…and Implement It Consistently

    32:35 - Tightening the Right Budgets

    35:15 - Loan Team Training

    37:00 - Always Giving Value

    38:45 - EduMarketing in the Mortgage Industry

    41:30 - Working with Ginger

    https://www.edumarketing.com

    AI Prompt Handbook-Unlock the Secrets of Levering AI in your Marketing

    by Ginger Bell, Chelsea Gardner and Toni Taylor Gozza: https://a.co/d/ghqS92j

    45 min
  • Motivation For Marketing with Chelsea Gardner

    In this episode, we dive into the world of marketing with special guest Chelsea Gardner. Join Irene and Chelsea as they explore Chelsea's successful marketing business and share valuable tips for business owners looking to expand their presence on social media. From effective strategies to engaging content, this episode is packed with actionable advice to help you grow your business online. Tune in to gain valuable insights and take your social media game to the next level.

    Get Loan Team Training for YOUR Team: loanteamtraining.com

    Show highlights:

    00:30 - It All Started in a Pet Shop

    02:45 - Focusing Your Social Effort

    04:10 - How Loan Officers Get Serious About Social

    06:40 - How to Use AI in Your Voice

    08:05 - The AI Prompt Handbook

    08:25 - Time Blocking

    12:55 - Fostering a Successful Mindset

    14:30 - Journaling

    16:50 - SelfTalkPlus.com

    18:00 - Perseverance

    20:00 - Working Through Fear

    21:40 - Targeting Your Social Content

    24:05 - Why Chelsea Gardner Marketing

    26:00 - Encouragement for Business Owners

    27:05 - Connect with Chelsea

    Loan Officer Team Training Podcast Episode #14

    "Thinking in the Language of Success" with Dr. Shad Helmstetter

    https://podcasts.apple.com/us/podcast/loan-officer-team-training-with-irene-duford/id1649790320?i=1000599535376

    Chelsea Gardner Marketing: https://chelseagardner.com

    AI Prompt Handbook-Unlock the Secrets of Levering AI in your Marketing

    by Ginger Bell, Chelsea Gardner and Toni Taylor Gozza: https://a.co/d/ghqS92j

    Chelsea's Instagram: "@TheChelseaGardner"  https://www.instagram.com/thechelseagardner/

    29 min

About Loan Officer Team Training with Irene Duford

From the publisher's feed

Interviews with successful loan originators, team members, branch managers and others with great ideas THAT WORK to share to help us all nurture and develop a success mindset.