Loan Officer Team Training with Irene Duford

In this episode of the Loan Officer Team Training podcast, host Irene Duford is joined by guest Alyson Rixner to dive into their goal setting for 2024. Together, they emphasize the power of choosing your focus and outlook for the new year. With their expertise in the industry, Irene and Alyson discuss practical strategies to set attainable goals and motivate listeners to make the most of the opportunities ahead. If you're looking for inspiration and guidance on setting your own goals, this episode is a must-listen.

Get Loan Team Training for YOUR Team: loanteamtraining.com

Show highlights:

01:10 - The Energy of 2024

02:30 - The Space Between Podcast

06:15 - What Excites Alyson in 2024

09:45 - Alyson’s Personal Goals Process

10:55 - Challenging the Team for the New Year

11:30 - Looking Forward

14:00 - Finding Your Action Steps

18:45 - Celebrating Wins

21:40 - The Word of the Year - “Balance”

24:25 - Visualizing What You Want

26:55 - Reflecting in YOUR Way

30:50 - “I don’t want that time to impact how I feel about now”

32:25 - 2024 is Going to Be a Great Year

34:45 - It’s EVEN More Important to Connect With People

36:15 - WE Get to Choose

“The Money Comes With The Job When You Do The Right Things”

In this episode of Loan Officer Team Training, hosted by Irene Duford with special guest Devin Dubuc, the focus is on "Leading More People with Passion." Devin shares his personal journey to mortgage team leadership, highlighting the importance of positivity and the positive impact your actions can and do have on others. The discussion revolves around how our everyday actions and habits can lead to significant results. Listeners gain insights into actionable strategies for effective leadership and learn how cultivating daily habits can pave the way for long-term success in the mortgage industry.

01:50 - Devin’s Mortgage Origin

04:30 - Moving into Leadership

06:30 - Maximizing Impact Through Leadership

08:50 - Learning Lessons Through Hardship

11:30 - Success is Not Just Possible, But Doable

13:30 - “People need to be well led right now!”

15:00 - Devin’s Video & Podcast Strategy

20:00 - The Positive Impact of Your Action On Others

25:45 - What’s Next for Devin & Team

27:10 - Connect with Devin

29:15 - “Do What it Takes”

Devin’s Concierge Team: (214)261-3355

TheDubucTeam.com

Instagram - https://www.instagram.com/thedubucteam/

Facebook - https://www.facebook.com/thedubucteam

YouTube - https://www.youtube.com/@thedubucteam

“We’re in business because of the people who give us business.”

Irene Duford brings a solo message to any business leader across industries about the opportunity before you in the next month. We’re all in a thankful sort of spirit this time of year, and we need to ensure that our clients and customers know just how much we appreciate their business and the relationship we’ve built with them.

Don’t miss this opportunity to share that thankful spirit and deepen your connection with everyone who continues to help build your business dreams into realities. Hear Irene’s call to action, and then start making your own list and checking it twice!

Get Loan Team Training for YOUR Team: loanteamtraining.com

Show highlights:

00:20 - Appreciation Month

01:10 - Calling ALL clients between the Holidays

02:05 - Thankful for the Opportunity to Help

04:00 - People NEED to Hear from You

“The brain believes the programs it has that are strongest, it doesn’t make any difference whether they’re true or not.”

I am passionate about successful self talk and every class I teach has it.  Every person I coach learns about it because it is so impactful when we use the language of success.

This week I checked off a bucket list item.  I had my long time mentor in Self Talk, Dr. Shad Helmstetter, from the Self Talk Institute as a guest. His book, "What to Say When You Talk to Yourself." changed the trajectory of my life and the life of my family. I cannot wait to share him and his message with you.

It's great when you meet someone who is exactly who you thought they would be. Dr. Shad is one of the most affirming men I have ever had the honor to meet. The conversation off the mic after the recording made my year. No matter who you are, you need to hear that you have value and really matter. It couldn't have come at a better time for me.

It was a lesson once again in going for what you want and believing it can happen.  Don't hold back. Go for it! Good things will happen. 

If you’ve enjoyed this episode please leave us a 5 star review, share it with everyone you know and colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.  This episode is for anyone who wants to improve their self talk.

Get Loan Team Training for YOUR Team: loanteamtraining.com

Show highlights:

00:40 - How Irene manifested this interview

02:00 - What is self talk

07:55 - Lessons from the Nursery - No one is born to fail

09:50 - The Success/Failure Imagination Experiment

13:30 - Irene’s Father’s story

15:00 - Parenting with self-talk

19:00 - The evolution of self-talk

20:20 - Thinking in the Language of Success

24:05 - Secondhand Self-talk

27:30 - Self-Talk is backed by SCIENCE

31:50 - “How will I know it’s working”

34:30 - Starting with Self-Talk+

41:10 - The First Class example

42:00 - What’s next for Dr. Shad

45:00 - Weight loss self-talk

49:00 - “What to Say When You Talk To Yourself”

50:55 - “Self talk has made THE difference in my life”

53:55 - Check the links for Dr. Shad’s work

Where to get self talk:

selftalkplus.com

Books by Dr. Shad Helmstetter

What To Say When You Talk to Yourself

Predictive Parenting-What To Say When You Talk to Your Kids

Who Are you really and What Do You Want?

The Power of Neuroplasticity

Negative Self Talk and How to Change it

The Self Talk Solution

In this episode, I'm joined by Valerie Saunders, President of NAMB (National Association of Mortgage Brokers). Valerie is a dynamic individual and a self-described "overachieving volunteer". We discuss her own career journey, as well as the many things NAMB offers its members and the industry at large.

If you want to attend NAMB Focus 2024 this January, remember to use promo code FOCUS24 for free registration to the event in Kissimmee, FL. https://namb.org/focus/

Contact Valerie: [email protected]

If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.

Get Loan Team Training for YOUR Team: loanteamtraining.com

Show Highlights:

01:30 - What is NAMB

05:55 - “A Volunteering Overachiever”

13:30 - Overcoming fear of public speaking

15:20 - “People need somebody to ask questions to”

20:00 - The need for team training

27:00 - There are SO many aspects to the mortgage industry

30:20 - How Valerie helps ensure a good mindset

34:15 - Valerie’s morning routine

36:25 - NAMB Focus 2024

41:15 - “Adapt and overcome! It’s going to be better.”

46:20 - NAMB.org (use FOCUS24 promo code)

In this solo episode, we discuss contacting your past clients to ensure they’re not JUST past clients, but current and future clients as well as endless sources of referrals.

We start discussing the quarterly method and the best ways to frame the conversation. We also discuss the necessity of ASKING for the referral, remember the client is always on your mind but you are not always on their mind.

If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.

Get Loan Team Training for YOUR Team: loanteamtraining.com

Show Highlights:

00:25 - Calling past clients

01:45 - Appreciation Conversations

02:35 - You’re thinking about THEM

03:50 - Ask for Referral

07:40- There’s ALWAYS a reason to call

08:15 - They’re not JUST past clients

09:05 - Share the show with colleagues or friends who would benefit

“Great Salespeople know that they’re blessing people.”

Irene Duford is the guest this week as we share a previously recorded conversation with the hosts of Loan Officer Success, Mike Cardascia and Erica Homefield. We do a deep dive into what coaching looks like for me. We discuss how I coach on things like: the one thing you need to tweak to get more business, how to effectively better your mindset, and how I help my clients build a team.  Tune in to hear why coaching might be just what you need to take the next step towards your business’ success.

If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.

Get Loan Team Training for YOUR Team: loanteamtraining.com

Show Highlights:

00:15 - “What we say to ourselves, really matters!”

02:00 - How Irene helps people get the results they’re looking for

05:00 - The Queen of self talk

05:45 - What’s holding YOU back

07:45 - Building new habits with systems and processes

11:00 - Our biggest obstacle, fear

13:10 - Hiring the RIGHT people

14:00 - WOW Team Training

15:35 - Client Conversion Training

15:55 - LoanTeamTraining.com

16:40 - Where do you START training new hires

19:30 - “Great salespeople knows they’re blessing people.”

20:30 - “Be committed, and just do it.”

“As I change, people don’t always like my change. But I gotta be okay with that because I want to be better!”

Today's guest is a firecracker and I’m excited to have her back on the show. Jen Conley and I met more than a decade ago, and have grown in the business alongside each other. Jen had me on her podcast just as we were launching this one, and I wanted to share that discussion with you today. Jen and I share our own insights and experiences in overcoming fear in our business and personal lives.

If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.

Get Loan Team Training for YOUR Team: loanteamtraining.com

Show Highlights:

03:30 - The origin of the Freedom Club

12:00 - Why people get stuck in fear

17:40 - Our thoughts create our emotions, our emotions create our actions, our actions create our results

23:15 - Focus on what I can control

27:40 - You can change your mental state

31:20 - LoanTeamTraining.com

“If something is important to me, it has to be important enough that I prioritize it on my calendar and make it happen.”

Adriana Bates is the owner and founder of Clear Mortgage. She’s also a loving wife, mother and a friend I’ve known and coached for years. I’m excited to share her story and insights with you in this episode.

We start talking about motivation, discuss the trials of having a young family and harmonizing them with your work life. We discuss a few inspirational books and podcasts, and then learn how to enjoy every season of our life. This is a great conversation with a dynamic leader, don’t miss it!

If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.

Get Loan Team Training for YOUR Team: loanteamtraining.com

Connect with Adriana and her team: https://www.clearkc.com/our-team/adriana-bates/

Show Resources:

Think Positive - Daily Affirmations

Discipline is Destiny

The E-Myth Revisited

Show Highlights:

01:30 - The secret to Adriana’s motivation

02:45 - Adriana’s family life

06:30 - “I’m the one that missed out!”

09:00 - Adriana’s journey to mortgage

10:45 - Think Positive: Daily Affirmations podcast

13:00 - The role fitness plays in mindset

16:00 - Lessons learned through hardship

19:15 - Discipline is Destiny by Ryan Holiday

21:30 - Giving our families our best

26:50 - “Fear comes from a lack of knowing”

35:00 - “Nobody has ARRIVED”

37:00 - The E-Myth Revisited

38:35 - Enjoying every season of life

42:40 - “Journeys are hard for me when I’m forcing myself to do something I really hate”

43:45 - Encouragement for those in today’s market

“If you go to surgery you certainly don’t want the doctor to be worried about the surgery!”

Alyson Rixner is the President of the Orlicki Group, and a good friend who’s got a lot to teach us about process and systems. I’m excited to share her story and insights with you in this episode.

We start talking about what your process IS, or should be, talk through how Alyson systematized her own business, and share the simple formula for more sales and better customer service, no matter what industry you are in.

If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.

Get Loan Team Training for YOUR Team: loanteamtraining.com

Connect with Alyson and her team: https://orlickigroup.com/

Show Highlights:

01:15 - The emotions in the Housing Market today

03:30 - How does the Orlicki Group manage emotions

05:10 - Positive self-talk is emotional management

07:45 - the importance of emotional intelligence

10:55 - Delivering what you promise

14:00 - Managing “broken promises”

22:10 - The formula for managing conflict

24:50 - Compassion is key

27:00 - Human Relations for Business

28:25 - “A losing situation where everyone won in the end.”

32:55 - “We learn more from our mistakes than we do from our wins”