Changing the way you see the world can change everything. But how? How can we overcome biases we don't even know we have and gain new perspective?

For those who have eyes to see and ears to hear, let them join Jim Gilmore on Steve Brown, Etc. for an enlightening discussion of his new book, Look: A Practical Guide for Improving Your Observational Skills.

Jim Gilmore is the co-founder of Strategic Horizons and an astute cultural observer. His other books include the highly influential, The Experience Economy: Work Is Theatre & Every Business a Stage and Authenticity: What Consumers Really Want.