In this episode, we explore how to successfully market your tourism business to multigenerational families—a growing and often overlooked travel segment that includes everyone from toddlers to grandparents.

Based on insights from Marketing to Multigenerational Families: Tips and Trends by Chris Torres, we break down how to meet the diverse needs of these groups with flexible packages, custom itineraries, and shared experiences that everyone can enjoy. You’ll also learn how to engage multiple decision-makers, use inclusive family-friendly imagery, and create offers that appeal to different age groups—all while keeping comfort, safety, and convenience at the forefront.

🎧 If you want to reach larger family groups, boost bookings, and deliver unforgettable group experiences, this episode gives you the tools and trends to make it happen.

In this episode, we dive into the rising trend of bleisure travel—where business meets leisure—and explore how tourism businesses can tap into this lucrative and growing segment.

We break down what bleisure travellers are really looking for, from business-friendly amenities and flexible scheduling to relaxing, stress-busting experiences that help them make the most of their trip. You’ll learn how to tailor your offerings, create targeted campaigns, and make smart use of off-peak windows to capture more bookings. We also touch on how to build loyalty with this audience so they keep coming back—whether for work or play.

🎧 If you’re ready to adapt to the new ways people travel, this episode will show you how to position your business to meet the needs of this blended traveller.

In this episode, we explore smart, strategic ways to tackle one of tourism’s biggest challenges: seasonality. Based on insights from How to Manage Seasonality in Tourism Marketing by Chris Torres, we break down a practical framework for managing fluctuating demand without losing momentum.

You’ll learn how to segment your marketing for peak, shoulder, and off-peak seasons, highlight the hidden gems of off-season travel, and craft seasonal content and promotions that keep your audience engaged all year. We also cover ways to diversify your offerings, build customer loyalty, and use data-driven insights to make smarter decisions around shifting demand.

🎧 If the ups and downs of the tourism calendar are keeping your business on edge, this episode will help you plan ahead, stay relevant, and grow sustainably—no matter the season.

In this episode, we tackle one of the biggest headaches for tour operators: last-minute cancellations and booking gaps. Using insights tailored for businesses like NW Passage, we explore how to turn these challenges into opportunities with practical, proactive strategies.

From creating a waitlist and offering last-minute deals, to implementing flexible booking policies and partnering with local businesses for quick promotions—we cover a range of approaches to keep your schedule full and your revenue flowing. Plus, we dive into how to use social proof, upsell extras, and even turn downtime into content creation gold.

🎧 If cancellations are costing you time and money, this episode will help you bounce back faster and market smarter—with strategies designed for growth, not panic.

In this episode, we take a deep dive into building a referral programme that actually drives bookings. Referrals aren’t just word-of-mouth—they’re one of the most powerful and cost-effective marketing tools in tourism, helping you attract high-quality customers who already trust your brand.

We’ll walk you through the key ingredients of a successful programme: setting clear goals, choosing the right incentives, making the process effortless for your customers, and promoting it across your channels. You’ll also learn how to track results and encourage repeat referrals for ongoing growth and loyalty.

🎧 If you’re looking for a low-cost, high-impact way to generate bookings and turn happy customers into your best marketers, this episode is your blueprint.

In this episode, we explore how batch content creation can be a game-changer for tourism businesses. Instead of scrambling to post every day, imagine creating a full month of content in just a few focused sessions. We break down how this method not only saves time but also boosts consistency, enhances brand trust, and helps you stay ahead of the competition.

You’ll hear how batching gives you the freedom to react to real-time trends, avoid burnout, and use data and analytics to fine-tune future content. It’s all about working smarter so you can focus on what matters—delivering amazing experiences.

🎧 If content creation always feels like a chore, this episode will help you reclaim your time and market your business with more impact and less stress.

In this episode, we break down a step-by-step lead generation strategy designed specifically for tour and activity operators. It’s not just about getting more website visitors—it’s about turning that interest into real bookings.

We’ll cover how to define your ideal customer using detailed personas, create irresistible lead magnets like destination guides or special offers, and build a website that’s primed for conversion. You’ll also hear how to drive targeted traffic using paid ads and social media, and why email marketing is still king when it comes to nurturing those leads into loyal customers.

Plus, we dig into the importance of tracking your efforts so you’re not just generating leads—you’re generating the rightones.

🎧 Whether you’re just starting out or looking to tighten up your funnel, this episode is packed with actionable advice to help your tourism business grow.

🎙️ Podcast Episode: Is Influencer Marketing Right for Your Tourism Business?

In this episode, we dive into the world of influencer marketing and how it’s shaping the tourism industry. From Instagram takeovers to TikTok travel diaries, influencers are redefining how travellers discover new experiences. We explore why this approach works—think visual storytelling, built-in audience trust, and the power of authentic content.

You’ll learn about the key benefits—like boosted brand visibility, targeted reach, and enhanced credibility—while also hearing the challenges to watch for, including how to pick the right partner, set expectations, and track ROI.

If you’re wondering whether influencer marketing fits your business model, budget, and audience, this episode is packed with practical insights to help you decide.

🎧 Tune in to find out how to harness the power of influence—without losing your focus (or your budget).

In this episode, we dive into the world of paid advertising for tourism businesses — and how to use it to truly move the needle. If you’re still relying on organic reach alone, you’re likely leaving bookings on the table. We break down a step-by-step approach to getting the most from your ad spend, starting with how to build customer personas that actually guide your campaigns.

You’ll learn how to:

• Choose the right ad platforms (Google, Meta, Instagram, and more)
• Craft visuals and messaging that grab attention and drive action
• Target the right audience with pinpoint accuracy
• Track what matters and tweak for better ROI

Whether you’re just starting out or looking to scale, this episode gives you the roadmap to run ads that work — not just drain your budget.

Who are you really marketing to? In this episode, we dive into the power of creating customer personas to sharpen your tourism marketing strategy. You’ll learn how to build fictional—but data-driven—profiles of your ideal travelers, like “Sarah the Adventure Seeker” or “John the Cultural Explorer,” and how these personas can transform the way you craft messaging, develop offers, and boost conversions. We’ll show you where to gather the right data, how to identify patterns, and how to use these insights to speak directly to the people most likely to book. If you want to market smarter, not harder, this episode is a must-listen.