A three-prong approach of community ambassadors, focus groups and text messages encourages more constructive insights from local news audiences

Loretta Chao of American Journalism Project, on getting more survey responses from readers

The Journalism.co.uk editorial team brings you a weekly look at some of the latest innovations in digital journalism, and speaks to industry experts on how newsrooms are approaching key challenges and opportunities in the industry.

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Loretta Chao of American Journalism Project, on getting more survey responses from readers

Loretta Chao of American Journalism Project, on getting more survey responses from readers

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