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Doug Shapiro, the VP of Sales at JSI, discusses the evolution of sales in the office furniture industry, emphasizing the importance of listening and asking the right questions to understand client needs better. 

Learn all about his thoughts on the balance of time management in sales, the role of AI tools, and the necessity of being a resource for clients, all while navigating the hybrid future of work. 

Listen as he shares:

• The journey from product development to sales and the importance of enthusiasm 
• Why active listening as a key differentiator in client interactions 
• The impact of emotional intelligence and understanding needs 
• Time management challenges in a multifaceted sales environment 
• The future of work and the necessity of flexible workplace solutions 
• How to utilize AI to augment problem-solving and research capabilities 
• Ways to create genuine relationships by positioning oneself as a resource

Resources

A More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas By Warren Berger - https://www.amazon.com/More-Beautiful-Question-Inquiry-Breakthrough/dp/1620401452

One  Percent Better Podcast with Joe Ferraro - https://podcasts.apple.com/us/podcast/one-percent-better/id1254121785

Connect with Doug Shapiro:

LinkedIn - https://www.linkedin.com/in/doshapiro/
JSI Furniture - https://www.jsifurniture.com/
Imagine a Place Podcast - https://podcasts.apple.com/pl/podcast/imagine-a-place/id1506501256

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The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/