Design Nerds Anonymous

Amanda Schneider takes listeners through the biggest insights, funniest moments, and thought-provoking themes from Season 6. This special “Best Of” episode revisits key conversations with thought leaders across industries, highlighting the evolving nature of end-user decision-making in the built environment. With topics ranging from creativity and consensus-building to pricing volatility and emotional intelligence, this recap pulls together the essence of what made Season 6 so impactful. 

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In this episode, Amanda Schneider welcomes soft skills expert Kendra Johnson to discuss the evolving importance of soft skills in today’s hybrid workplace. As organizations navigate new challenges with dispersed teams and intergenerational differences, this conversation dives deep into the need for managers and employees alike to refine their communication, empathy, and adaptability. Learn how each generation, particularly Gen Z, is redefining expectations around work, collaboration, and boundaries in the professional environment. 

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In this episode, Amanda Schneider leads a discussion with three industry leaders on one of the biggest challenges in the workplace today: turning overwhelming amounts of data into actionable insights. As decision-making teams grow larger and more diverse, integrating information from IT, HR, and workplace practitioners has become more crucial for success. The panel dives into how businesses can combat "infobesity"—the overload of data—and shift to a more intentional, outcome-driven approach to workplace decisions. 

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This episode explores the growing complexity of decision-making in the built environment, focusing on how to reach consensus in larger, more diverse teams. Amanda is joined by Halle Hannaford, Senior Principal Team Lead at Chick-fil-A, who shares insights on how her team navigates decision-making challenges within the hospitality sector. Hannaford discusses how clear roles, cross-functional collaboration, and understanding the customer journey are key to effective decision-making. This episode is packed with practical takeaways for anyone managing complex decision-making processes, whether in corporate, healthcare, education, or hospitality.

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In this episode, Amanda Schneider and Rob Sadow dive deep into the outdated metrics that have traditionally guided workplace design and management, such as "people per square foot." With the rise of flexible and hybrid work models, these conventional metrics are becoming obsolete. Rob shares insights from FlexIndex, a platform that aggregates data from over 100,000 office locations to provide companies with benchmarks for the modern era. This conversation explores how data-driven decisions can improve workplace design, optimize space, and boost employee productivity.

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Amanda Schneider and her panel of experts tackle one of the most pressing challenges facing the industry today: pricing volatility. With the aftermath of inflation and fluctuating costs impacting all aspects of project planning and execution, the discussion highlights how these uncertainties are reshaping the way decisions are made. The guests share insights on how project teams can adapt and thrive by fostering better partnerships, encouraging transparency, and embracing new strategies to manage unpredictable costs.

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In this episode, Amanda Schneider sits down with Dr. JJ Peterson from StoryBrand to explore how the art of storytelling can be a powerful tool for mastering "managing up" in the increasingly complex decision-making process in B2B environments. Dr. Peterson walks listeners through the StoryBrand framework, offering actionable insights on how to communicate clearly, engage stakeholders, and move teams towards action, even in today’s hybrid and time-constrained work environment. Learn how to position your audience as the hero of the story and use empathy and authority to guide them to success. 

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Recorded live at NeoCon 2024, Amanda Schneider is joined by corporate, hospitality, and healthcare leaders to explore decision-making dynamics in the built environment. Featuring insights from Staci Patton of Hilton, Tope Sadiku of McDonald's, and healthcare architect Andrew Navarro of HPLEX Solutions, the discussion delves into ThinkLab’s 'Pain Map,' highlighting key friction points and how product and service providers can offer solutions.

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Welcome to Season 6! Amanda Schneider reflects on the growth of Design Nerds Anonymous and dives into the future of customer decision-making in the built environment. This episode highlights proprietary insights and data from ThinkLab and contrasts them with well-known global B2B research, such as Gartner and Forrester, illustrating how our industry differs in significant ways. Guest Amy Devers brings her perspective as a designer, educator, and podcast host, exploring creativity, equity, and the challenges facing the design industry today. Together, they discuss how data, decision-making, and storytelling play critical roles in shaping the future of work. 

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Exciting News, Design Nerds! Season Six of Design Nerds Anonymous is on the way, diving deep into decision-making in the B2B space, inspired by insights from ThinkLab’s 2024 Hackathon. Each episode will explore key topics like managing up, overcoming client frustrations, and why traditional workplace metrics are fading. We’ve discovered that 86% of end users say their decision-making process has changed—and this season, we uncover the stories behind these shifts with fresh perspectives from diverse industries.

To gear up for Season Six, we’re replaying one of our top episodes on building authentic relationships with Gen Z. Whether you’re part of Gen Z, manage them, or work alongside them, this episode has insights for everyone. Don’t miss out—subscribe now and join us on this journey!

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