Loyalty builders

By Open Loyalty

Welcome to the Loyalty builders podcast where we discuss tried and tested ways to achieve business goals by using loyalty and gamification mechanics.

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· Business

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FAQs about Loyalty builders:

How many episodes does Loyalty builders have?

The podcast currently has 35 episodes available.

Loyalty builders episodes:

August 30, 2023Mastering loyalty program launch: first 90 days, with Charlie Hills
The goal of this episode is to help you identify the most important things to get right from the start.

In this episode we cover:
2 things that stand out in the first 90 days after the launch

The biggest opportunities

The biggest challenges

The amazing loyalty programs: BMW Inside Edge, Lidl Plus, and Robert Dyas

Connect with us:
Charlie Hills: https://www.linkedin.com/in/charlie-hills1/
Mando Connect: https://www.mando-connect.co.uk/
Irek: https://www.linkedin.com/in/iklimczak/
Open Loyalty: https://www.openloyalty.io/
Link to the Loyalty program builders podcast: https://www.openloyalty.io/podcast
Contact: [email protected]
...more
28min
August 14, 2023Loyalty program health check, with David Slavick
The goal of this episode is to help you assess what's working and what's not working in your loyalty programs and determine the necessary steps to improve.

In this episode we cover:
The importance of running a loyalty program audit

3 different types of service model

The process of conducting a loyalty program audit

Connect with us:
David Slavick: https://www.linkedin.com/in/davidaslavick/
Ascendant Loyalty LLC:⁠ ⁠⁠https://ascendantloyalty.com/
Irek: https://www.linkedin.com/in/iklimczak/
Open Loyalty: https://www.openloyalty.io/
Link to the Loyalty program builders podcast:
⁠https://www.openloyalty.io/podcast⁠
Contact: [email protected]
...more
27min
July 31, 2023How to prepare a good loyalty program business case, with Lia Grimberg
How to prepare a good loyalty program business case, with Lia Grimberg

With a good business case you can demonstrate the benefits and potential return on investment to key stakeholders and decision-makers.

In this episode we cover:
The roles that loyalty programs play in organizations

How to balance data objectives with business cases

Key components of a loyalty program business case

Connect with us:
Lia Grimberg: https://www.linkedin.com/in/liajasani/
Radicle Loyalty:⁠ ⁠⁠http://radicleloyalty.com/
Irek: https://www.linkedin.com/in/iklimczak/
Open Loyalty: https://www.openloyalty.io/
Link to the Loyalty program builders podcast:
⁠https://www.openloyalty.io/podcast⁠
Contact: [email protected]
...more
39min
July 18, 20238 common challenges when implementing a loyalty program, with Amanda Cromhout
The process of thinking about loyalty through to execution can feel intimidating and overwhelming. Fortunately, Amanda Cromhout radically simplified it to make it accessible.
In this episode we cover:
Realistic timeline for implementing a loyalty program

Metrics to measure the success of your loyalty program

Change management for customer centricity
Connect with us:
Amanda Cromhout: https://www.amandacromhout.com/
Truth: http://www.truth.co.za/
The Blind Loyalty Trust: https://www.blindloyaltytrust.com/

Irek: https://www.linkedin.com/in/iklimczak/
Open Loyalty: https://www.openloyalty.io/
Link to the Loyalty program builders podcast: https://www.openloyalty.io/podcast
...more
46min
June 30, 2023How to prepare a good loyalty program strategy, with Philip Shelper
How to prepare a good loyalty program strategy, with Philip Shelper
Loyalty programs are about delivering meaningful value to your customers “so be creative, be different, bring a punk attitude to the design”.
In this episode we cover:
loyalty program strategy formulation

the most common loyalty program designs

efficient and inefficient rewards
Connect with us:
Philip Shelper: https://www.linkedin.com/in/philipshelper/
Company website: ⁠https://loyaltyrewardco.com/⁠
Irek: https://www.linkedin.com/in/iklimczak/
Open Loyalty: https://www.openloyalty.io/
Link to the Loyalty program builders podcast:
https://www.openloyalty.io/podcast
...more
33min

FAQs about Loyalty builders:

How many episodes does Loyalty builders have?

The podcast currently has 35 episodes available.