In this episode of the Lucky 13 podcast, Mike and Josh explore the significance of open and honest communication in leadership and organizational culture. They emphasize the need to distinguish between conflicts with people and conflicts with issues, advocating for strategies to depersonalize disagreements and focus on problem-solving. Mike suggests leaders regularly seek employee feedback to foster trust and improve, while Josh recommends using tools to assess and enhance openness. They challenge listeners, particularly business leaders, to consider their reactions to critical feedback and to work on responding constructively. The episode is a blend of personal anecdotes, practical advice, and a call to action for leaders to embrace vulnerability and honest dialogue.

Welcome to the new year (00:00:07) Discussion about the new year and the passage of time.

Annual planning meeting (00:00:35) Expressing gratitude for a successful annual planning meeting and the importance of such experiences.

Setting goals for the year (00:02:11) Sharing personal and professional goals for the year, including the importance of being open and honest.

The skill of being open and honest (00:02:51) Emphasizing the importance of being open and honest as a skill and the impact on personal and professional relationships.

Challenges of being open and honest (00:05:38) Exploring the challenges of being open and honest, especially in leadership roles, and the need for intentional communication.

Receiving and giving feedback (00:10:36) Discussing the importance of receiving and giving feedback, and the impact of open communication on personal and professional growth.

Creating a culture of openness and honesty (00:12:56) Exploring the need for consistent and continuous open communication within organizations and the impact on employee satisfaction and engagement.

Being vulnerable as a leader (00:15:01) Emphasizing the power of vulnerability in leadership and the importance of creating an environment where open and honest communication is encouraged.

Conflict with the Issue (00:17:23) Importance of identifying conflict with the issue, not the person, to foster healthy conflict resolution.

Mother Defender (00:17:52) Concept of an external entity (Mother Defender) to remind individuals to focus on the issue, not personal conflicts.

Managing Conflict (00:18:22) Strategies for managing conflict, such as sitting side by side and focusing on the problem, not insecurities.

Seeking Employee Opinions (00:19:29) Encouraging business leaders to seek regular feedback from employees to foster open and honest communication.

Creating a Culture of Openness (00:20:02) Emphasizing the importance of creating a culture where open and honest communication is valued and feedback is welcomed.

Responding to Feedback (00:22:00) Recognizing personal defensive reactions to feedback and the need to make adjustments to foster open and honest communication.

In this episode of the Lucky 13 podcast, Mike and Josh reflect on their personal and professional goals for 2024. They discuss the importance of aligning business operations with core values and the need for leaders to be authentic and adaptable. The conversation highlights the significance of supporting employees' aspirations, crafting mission statements, and living a life aligned with one's values. The hosts conclude by encouraging listeners to engage in self-reflection and align their actions with their long-term goals, wishing everyone a purposeful new year.

Looking Backwards (00:00:39) Reflecting on 2023, evaluating performance, and setting goals for 2024.

Personal and Professional Goals (00:01:56) Discussion of personal and professional goals for 2024 and the importance of intentionality in achieving them.

Reevaluating Mindset (00:06:21) Changing the mindset from linear planning to exponential planning and the impact on personal and professional life.

Manifesting Goals in Business (00:12:46) Aligning personal vision with business objectives and making business reflect personal values and purpose.

Awareness and Adaptability (00:15:49) The future of business lies in awareness and adaptability, and the importance of unlearning and relearning fast.

Allowing Staff to Live Their Dreams (00:17:26) Encouraging employees to have self-reflective conversations about their value and personal growth.

Year of Jump and Self-Exploration (00:18:05) Exploring core values, mission statements, and living life intentionally to align with personal aspirations.

Year of Intentional Collaboration (00:18:13) Transitioning from self-secure collaboration to collaborative efforts based on common ground and love.

Reflecting on Future Self (00:18:57) Encouraging self-reflection on personal and professional aspirations for the next ten years.

Making Your Story Real (00:19:29) Emphasizing the importance of aligning actions with personal aspirations to make them a reality.

In this episode of Lucky 13, Mike and Josh explore the themes of leadership, self-reflection, and gratitude. They discuss the importance of leaders modeling desired behaviors, being open to feedback, and acknowledging team efforts. They conclude with actionable steps for listeners to review the past year's objectives, analyze team dynamics, introspect on personal leadership, and express gratitude to their teams, emphasizing the impact of vulnerability and gratitude in fostering a positive organizational culture.

The sweater joke (00:00:15) Light-hearted banter about wearing a Christmas sweater and matching outfits.

Favorite Christmas movie (00:01:11) Discussion about whether Die Hard is a Christmas movie and sharing favorite Christmas movies.

Holiday traditions (00:02:07) Sharing personal holiday traditions, including gift exchanges and dinners.

Evaluating the year (00:05:50) Discussing the importance of evaluating the past year, setting objectives, and accountability.

Autopsy mindset (00:06:09) Approaching the past year with an autopsy mindset to evaluate what worked and what didn't.

Evaluating people (00:09:45) Evaluating the performance of individuals within the organization and setting clear expectations.

Reflection on plans and goals (00:14:28) Reflecting on the plans and goals set for the year, and strategies for managing information effectively.

Self-evaluation as a leader (00:16:55) The importance of self-evaluation as a leader and being open to feedback for personal growth.

Vulnerability as True Power (00:18:04) Discussion on the power of vulnerability as a leader and its impact on creating a culture of growth.

Gratitude Towards Team Members (00:19:10) Importance of showing immense gratitude towards team members, acknowledging their lives outside of work, and associating progress with individual performance.

Objectives for Year-End Evaluation (00:19:59) Providing actionable steps for year-end evaluation, including reviewing objectives, analyzing team performance, introspective self-assessment, and showing gratitude towards teams.

In this episode, co-hosts Mike Lantz and Josh Hauser discuss the mindset of high performers, focusing on their morning routines, competitiveness, and attitudes toward winning and losing. They explore whether high performers are driven more by a fear of failure or the joy of success. They also discuss the importance of preparation, using examples from sports and their personal experiences. The conversation touches on the role of competitiveness in personal and team success and the importance of learning from losses. The hosts encourage listeners to embrace a love for winning and to reflect on losses for improvement.

The Morning Routine (00:02:29) Discussion on the morning routines of high performers and the importance of starting the day with gratitude and physical fitness.

Mark Cuban's Achievements (00:00:41) Conversation about Mark Cuban's success, including the sale of the Mavericks and his retirement from Shark Tank.

Hating to Lose vs Loving to Win (00:07:51) Exploration of the characteristics and mindset of high performers who hate to lose more than they love to win.

The mindset of hating to lose (00:08:13) Discussion on the importance of hating to lose and the difference between giving your best and winning.

The importance of mindset in attracting talent (00:09:11) Exploration of how mindset plays a role in attracting talented individuals and the need for individuals who care about losing.

The significance of preparation (00:15:16) Conversation on the value of preparation and how it contributes to the mindset of not wanting to lose.

The mindset of constant preparation (00:16:45) The speakers discuss the importance of constant preparation and developing a mindset of not losing.

The importance of competitiveness and leadership (00:18:13) They talk about how competitiveness can be a strength or weakness and how it can be harnessed for leadership and success.

Reflecting on losses and striving for improvement (00:20:10) They emphasize the importance of caring about losses, reflecting on them, and seeking ways to improve in order to create future wins.

In this episode, Mike and Josh discuss effective annual reviews in the workplace, suggesting a focus on regular feedback and improvement conversations. Jos shahres a technique for gauging an employee's openness to feedback. They also discuss the importance of understanding employees' personal goals and aspirations. They introduce a tool called the "Jordan Board" or "Y Accelerator" to help individuals clarify their values and goals. The episode emphasizes the importance of open communication, feedback, personal growth, and development in both personal and professional settings.

The holiday traditions (00:00:35) Discussion about the unique and elaborate holiday traditions in Joshua Chef's family, including building experiences and solving escape room-like challenges to open presents.

Effective annual reviews (00:04:06) Conversation about the flaws of annual review processes and the importance of giving feedback throughout the year for incremental improvement.

Building trust for feedback (00:07:19) Exploration of the role of trust in giving feedback, including the need for trust and psychological safety in order for feedback to be received and acted upon.

The Informal Quarterly Conversations (00:09:10) Discussion about the importance of having regular conversations to improve values, rocks, and measurables in business.

Gaining Permission for Feedback (00:10:21) Exploration of a series of questions to gauge openness to feedback and establish rapport.

The Five Questions Approach (00:14:09) Explanation of the five questions to deepen the conversation and provide feedback, including the importance of listening for the opportunity to ask "What do you need from me?"

The Jordan Board exercise (00:18:08) Discussion on a leadership exercise called the Jordan Board, which helps individuals clarify their values, mission statement, and goals.

Getting connected with team motivations (00:18:46) Importance of leaders understanding the motivations of their team members and supporting their goals in order to achieve overall organizational success.

Identifying misalignment with core values (00:21:05) Recognizing the possibility of a misfit within the team if an individual is resistant to personal growth and development, indicating a misalignment with core values.

In this episode of the "Lucky 13 Podcast", hosts Mike and Josh discuss the concept of "the gap and the gain" from a book by Dan Sullivan and Ben Hardy. They explore how this concept, which involves comparing oneself to an ideal, can lead to disappointment and jealousy. They share personal experiences and emphasize the importance of measuring growth and progress against one's past self. They also discuss setting goals from a gain perspective, fostering an environment of growth, and challenging current thinking to achieve better results.

The gap and the gain (00:05:00) Explanation of the concept of "the gap and the gain" from the book by Dan Sullivan and Ben Hardy.

Comparisons and the gap (00:07:15) Discussion on how comparing oneself to others or an ideal can lead to disappointment and how the gap exposes this.

Measuring progress (00:07:58) Exploration of the concept of measuring oneself against previous achievements and goals rather than external factors or ideals.

The Gap vs The Gain (00:08:45) The speakers discuss the concept of the gap, which is the expectation we have of ourselves that we can never reach, and the gain, which is the objective starting point for growth.

Operating in the Gap as Parents (00:09:27) They talk about how operating in the gap affects their parenting and how they have learned to focus on the gain and appreciate their children's growth.

Evaluating People in the Gap (00:13:32) The hosts discuss how leaders often evaluate their employees in the gap, focusing on what could have been, rather than acknowledging the improvements and growth they have made.

The gap and the gain (00:17:57) Discussion on the tendency to constantly try new things and the potential negative impact on workforce productivity.

Stop trying, start mastering (00:18:22) The idea of focusing on mastering a few things instead of constantly trying new things, leading to better results.

Paradigm shift in thinking (00:20:17) A story about a paradigm shift in baseball strategy and how it applies to business and personal life, emphasizing the importance of thinking differently.

In this podcast episode, Mike and Josh discuss the importance of finding the right fit during the hiring process. They emphasize the significance of attracting the right candidates, promoting core values, and ensuring cultural fit. They also highlight the value of setting high standards, especially for senior-level positions. The duo shares personal experiences to illustrate their points, including Mike's own interview experience at Defenders. They conclude by advising to streamline the selection process without compromising on quality.

The Job Phase (00:06:31) Discussion about finding a job for the sake of earning money and not having a clear career path.

The Career Phase (00:07:18) Exploration of the career phase where individuals focus on staying in a job and not making mistakes, rather than seeking growth opportunities.

The Professional Phase (00:08:02) Highlighting the importance of being a professional who strives for personal and career growth, finding a company that allows for professional development and making a significant impact.

The attraction process (00:09:30) Discussion on the importance of attracting the right kind of people through reputation and organizational clarity.

The selection process (00:10:45) Exploration of the significance of having a clear selection process and hiring for cultural fit and rock star skills.

Behavior-based interview (00:16:50) Explanation of the value of behavior-based interviewing and the importance of candidates proving their cultural fit and skills through examples and natural curiosity during the interview.

The interview process and spouse involvement (00:18:04) The speaker discusses how, in some job positions, the company may involve the spouse in the interview process to ensure they are supportive of the candidate's role and the social activities involved.

Traveling and fitting into the group (00:18:55) The speaker talks about the importance of assessing whether a candidate's spouse is comfortable with the travel and socializing involved in the job, using their own experience as an example.

Being intentional about the selection process (00:20:20) The speakers emphasize the need for a proactive and intentional selection process, including setting up tests and assessments to ensure the right fit for the position. They discuss the importance of learning from past hiring mistakes and improving the interview process.

In this podcast episode, hosts Mike and Josh discuss the importance of making tough decisions in both business and personal life. Mike shares a personal story about his daughter's transformative experience, emphasizing the importance of seeking help and making difficult choices. Josh highlights the significance of aligning decisions with faith, family, and the greater good. They both stress the need for seeking counsel, clear communication, adaptability, and making decisions that align with personal core values. They also encourage listeners to build a decision-making process and surround themselves with trusted advisors.

The College Decision (00:00:34) A discussion about the importance of making college decisions based on personal values, faith, and alignment with one's goals.

Sending Daughter to Turnabout Ranch (00:03:30) A personal story about a tough decision to send a struggling daughter to a ranch for help and guidance, and the positive impact it had on her life.

Making Tough Business Decisions (00:06:07) Exploring the challenges of making tough business decisions, including layoffs, and the importance of considering the greater good of the company and its employees.

The importance of seeking counsel (00:09:32) Seeking advice and counseling from the right people who align with your values and goals.

Making tough decisions for the greater good (00:13:59) Making decisions that may be difficult but are in the best interest of the overall organization or community.

Reflecting on past decision patterns (00:15:57) Considering past decision patterns and experiences to ensure that the current decision aligns with future goals and avoids repeating past mistakes.

The timestamp's title (00:17:37) Making Decisions from Love vs Fear Discussion on the importance of making decisions based on love rather than fear, and the role of inner values and wisdom in decision-making.

The timestamp's title (00:18:09) Importance of Having a Decision Process Emphasizing the need for a decision process and reflecting on past decision-making methods to ensure they are still effective.

The timestamp's title (00:19:13) Connecting with the Audience and Seeking Topic Suggestions Encouraging listeners to connect with the podcast hosts, sharing the podcast schedule and platforms, and inviting suggestions for future episode topics.

In this episode of the Lucky 13 Podcast, Mike Lantz and Josh Hauser dive into the topic of organizational clarity and its role in business growth. They stress the importance of clear communication, core values, and setting priorities within a company. By identifying unique qualities in individuals and staying focused on the present moment, businesses can achieve greater success. The episode wraps up with a discussion on the crucial aspect of accountability in an organizational context. Tune in to gain valuable insights on how to foster organizational clarity and drive business growth.

The passing of basketball coach Bobby Knight (00:01:07) Discussion about the impact and legacy of basketball coach Bobby Knight.

Favorite Halloween candy (00:03:45) Discussion about favorite Halloween candies, including Heath bars and Snickers.

Favorite vacation spot (00:06:26) Discussion about favorite vacation spots, including Dollywood and Grand Cayman.

The first question: Why do we exist? (00:10:29) Discussion about the importance of understanding the purpose and mission of an organization, with examples of companies like Mary Kay and personal mission statements.

The second question: How do we behave? (00:12:09) Exploration of core values and their role in guiding daily behavior and decision-making in organizations.

The third question: What do we do? (00:13:09) Conversation about the importance of identifying the problem that an organization solves and how it differentiates itself from others in the same industry.

Note: There are no more timestamps in this transcription segment.

The importance of identifying uniqueness (00:16:44) Discussion on the significance of identifying what makes an individual or organization unique in order to stand out.

The importance of focusing on what's important (00:17:27) Exploration of the question "What is important right now?" and the benefits of thinking in 90-day increments.

The accountability chart and evaluating expectations (00:20:24) Explanation of the accountability chart and its role in assigning responsibilities and evaluating performance within an organization.

In this episode of the Lucky 13 podcast, co-hosts Mike and Josh discuss the concept of "eyelid tattoos" - quick mantras that guide their actions - and how those "eyelid tattoos" guide their actions as leaders and business owners. They discuss how you find your "eyelid tattoo" and use it to build your company culture and the teams that make your business thrive.

Eyelid Tattoos: Quick Phrases for Guiding Actions (00:02:38) Josh explains the concept of "eyelid tattoos," which are quick phrases or mantras that guide thinking and actions in certain situations.

Identifying Toxic Individuals in Company Culture (00:04:12) Josh discusses the importance of identifying and addressing toxic individuals in a company's culture, using the analogy of "frozen turds in the punch bowl" that can ruin the organization from within.

Using the People Analyzer to Evaluate Individuals (00:06:55) Josh mentions a tool called the "people analyzer" used in their organization to evaluate individuals based on core values, helping to identify if someone is a positive or negative influence.

Eyelid Tattoos and Profit Conversation (00:08:55) Discussion on the importance of profit in organizations, the book "The Great Game of Business," and the impact of profit sharing on decision-making.

Conflict Resolution (00:13:53) Exploration of conflict management strategies, including using the "20 seconds of courage in 5 minutes awkward" approach, active listening, and seeking to understand the root of the conflict.

Making Decisions for the Greater Good (00:17:03) The significance of making decisions that benefit the organization or family unit, even if they may not be personally advantageous, and the importance of aligning with core values.

Eyelid Tattoos and Long-Term Gain (00:17:56) Discussion on the importance of doing what's in the greater good and enduring short-term pain for long-term gain.

Questioning Eyelid Tattoos (00:18:09) Encouragement to write down and question one's own "eyelid tattoos" or quick phrases that guide thinking and actions, in order to challenge and potentially change one's perspective.

Finding Your Own Voice (00:19:01) Advice to borrow someone else's voice with intent until finding one's own, in order to reset and approach situations authentically and honestly.