Luxury On Air

What is generative AI's role in luxury?

Karine speaks with Varvn Aryacetas, AI Strategy Leader, Deloitte UK and Fabien Lopez, Innovation Director, Deloitte Switzerland to discuss luxury's response to Generative AI (GenAI). They discuss the disruption of emerging technologies, how it affects both customers and the brand, and highlight specific examples of how GenAI has already been adopted by global brands in the luxury industry.

LinkedIn Varvn Aryacetas: https://www.linkedin.com/in/vxa/

Fabien Lopez: https://www.linkedin.com/in/fabien-lopez/

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

Swiss Center for Luxury Research: https://www.linkedin.com/company/the-swiss-center-for-luxury-research/

***

Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the official policy or position of Deloitte or the Swiss Center for Luxury Research on specific topics. The content provided is for informational purposes only and should not be construed as professional advice. Deloitte and the Swiss Center for Luxury Research do not endorse or take responsibility for any third-party content that may be referenced in the podcast. Deloitte and the Swiss Center for Luxury Research are not responsible for the accuracy or completeness of the information shared in this podcast, nor for any decisions or actions taken on the basis of this information.

Have we forgotten what luxury department stores truly offers clients?

Karine speaks with Paolo Pitton, Co-CEO Bongénie Grieder, part of the Brunschwig Group to discuss if boutique style departments stores are a thing of the past or if they have a bright future ahead. They discuss online versus online retail experiences, tradition versus innovation, family owned businesses, the importance of human connection, values, passion and purpose.

LinkedIn Paolo Pitton: https://www.linkedin.com/in/paolopitton

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

***

Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the official policy or position of Deloitte or the Swiss Center for Luxury Research on specific topics. The content provided is for informational purposes only and should not be construed as professional advice. Deloitte and the Swiss Center for Luxury Research do not endorse or take responsibility for any third-party content that may be referenced in the podcast. Deloitte and the Swiss Center for Luxury Research are not responsible for the accuracy or completeness of the information shared in this podcast, nor for any decisions or actions taken on the basis of this information.

An online marketplace for luxury watches?

Karine speaks with Tim Stracke, co-CEO & Founder of luxury watch marketplace Chrono24 to gain a digital perspective of the luxury watch industry. They discuss the consumer behaviours in an online marketplace, authenticity of buyers and sellers, opportunities for pre-owned watches and global market trends.

LinkedIn

Tim Stracke: https://www.linkedin.com/in/timstracke/

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

Deloitte Swiss Watch Industry Study 2022: https://www2.deloitte.com/ch/en/pages/consumer-business/articles/swiss-watch-industry.html

***

Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the official policy or position of Deloitte or the Swiss Center for Luxury Research on specific topics. The content provided is for informational purposes only and should not be construed as professional advice. Deloitte and the Swiss Center for Luxury Research do not endorse or take responsibility for any third-party content that may be referenced in the podcast. Deloitte and the Swiss Center for Luxury Research are not responsible for the accuracy or completeness of the information shared in this podcast, nor for any decisions or actions taken on the basis of this information.

Luxury goods with digital passports?

Daniela Ott: https://www.linkedin.com/in/daniela-ott-/

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

Embracing Digital Product Passport as a regulatory requirement

***

Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the official policy or position of Deloitte or the Swiss Center for Luxury Research on specific topics. The content provided is for informational purposes only and should not be construed as professional advice. Deloitte and the Swiss Center for Luxury Research do not endorse or take responsibility for any third-party content that may be referenced in the podcast. Deloitte and the Swiss Center for Luxury Research are not responsible for the accuracy or completeness of the information shared in this podcast, nor for any decisions or actions taken on the basis of this information.

Are luxury brands ready for this immersive digital space?

Felicitas speaks to Dr. Fabio Duma, Head of Luxury & Creative Industries at Zurich University of Applied Sciences ZHAW about the business potential of NFTs, whether luxury brands are prepared for the metaverse and how this new reality will disrupt traditional brands.

LinkedIn

Fabio Duma: https://www.linkedin.com/in/fabioduma/

Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/

***

Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the official policy or position of Deloitte or the Swiss Center for Luxury Research on specific topics. The content provided is for informational purposes only and should not be construed as professional advice. Deloitte and the Swiss Center for Luxury Research do not endorse or take responsibility for any third-party content that may be referenced in the podcast. Deloitte and the Swiss Center for Luxury Research are not responsible for the accuracy or completeness of the information shared in this podcast, nor for any decisions or actions taken on the basis of this information.

A pioneering spirit

Nicolas Girotto, CEO of Bally, talks to Karine about transforming a brand steeped in tradition, both creatively and digitally, how Bally is redesigning retail strategy, responding to changing customer expectations and why 'Made in Switzerland' will always be part of Bally's DNA.

LinkedIn

Nicolas Girotto: https://ch.linkedin.com/in/nicolas-girotto-9a256

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

***

Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the official policy or position of Deloitte or the Swiss Center for Luxury Research on specific topics. The content provided is for informational purposes only and should not be construed as professional advice. Deloitte and the Swiss Center for Luxury Research do not endorse or take responsibility for any third-party content that may be referenced in the podcast. Deloitte and the Swiss Center for Luxury Research are not responsible for the accuracy or completeness of the information shared in this podcast, nor for any decisions or actions taken on the basis of this information.

Disrupting distribution and design

Ben Clymer, Founder and Executive Chairman of HODINKEE and Thomas Baillod, Founder of BA111OD Watch Concept join Karine Szegedi to discuss how they are shaking up this traditional industry when it comes to retail models and product innovation, and the importance of cultivating a community.

LinkedIn

Ben Clymer: https://www.linkedin.com/in/benjaminclymer/

Thomas Baillod: https://www.linkedin.com/in/thomasbaillod/

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

***

Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the official policy or position of Deloitte or the Swiss Center for Luxury Research on specific topics. The content provided is for informational purposes only and should not be construed as professional advice. Deloitte and the Swiss Center for Luxury Research do not endorse or take responsibility for any third-party content that may be referenced in the podcast. Deloitte and the Swiss Center for Luxury Research are not responsible for the accuracy or completeness of the information shared in this podcast, nor for any decisions or actions taken on the basis of this information.

From city hotels to eco-lodges the world is waiting to be discovered

In this episode, Karine is joined by Amanda Elder, Chief Commercial Officer of Kempinski Hotels and Paul Gardiner, CEO of Mantis Collection to discuss how luxury hospitality brands are adapting given the challenges posed by the pandemic, changing consumer demands and a greater focus on sustainability.

LinkedIn

Amanda Elder: https://www.linkedin.com/in/amanda-elder-0925a15a/

Paul Gardiner: https://www.linkedin.com/in/paul-gardiner-3247b011/

Karine Szegedi: https://www.linkedin.com/in/kszegedi/

***

Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the official policy or position of Deloitte or the Swiss Center for Luxury Research on specific topics. The content provided is for informational purposes only and should not be construed as professional advice. Deloitte and the Swiss Center for Luxury Research do not endorse or take responsibility for any third-party content that may be referenced in the podcast. Deloitte and the Swiss Center for Luxury Research are not responsible for the accuracy or completeness of the information shared in this podcast, nor for any decisions or actions taken on the basis of this information.

How the relevance of popular icons and symbols are elevated by luxury brands

Felicitas speaks to Professor Rob Kozinets about why luxury brands associate themselves with popular culture icons from comic book characters to cult Netflix series. The two discuss why consumers look to these artistic, yet unlikely couplings, as a way to find meaning and purpose for their own values and identity.

LinkedIn

Rob Kozinets: https://www.linkedin.com/in/robert-v-kozinets-4827a2/

Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/

***

Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the official policy or position of Deloitte or the Swiss Center for Luxury Research on specific topics. The content provided is for informational purposes only and should not be construed as professional advice. Deloitte and the Swiss Center for Luxury Research do not endorse or take responsibility for any third-party content that may be referenced in the podcast. Deloitte and the Swiss Center for Luxury Research are not responsible for the accuracy or completeness of the information shared in this podcast, nor for any decisions or actions taken on the basis of this information.

Do generational gaps influence attitudes towards luxury?

In this episode, Dr. Michael Grampp heads southeast to India. He speaks to consumers from Baby Boomers to Generation Z to get their views on the meaning of luxury, the importance of a brand's provenance and how sustainability influences consumer behaviour across generations. Felicitas joins Michael to provide her observation on the emerging trends and intergenerational insight.

LinkedIn

Michael Grampp: www.linkedin.com/in/michaelgrampp/

Suresh Ramanathan: www.linkedin.com/in/ramanathansuresh/

Pallavi Das: www.linkedin.com/in/pallavi-das-she-her-3022b111/

Riya Chopra: www.linkedin.com/in/riya-chopra-b956321a0/

Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/

***

Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the official policy or position of Deloitte or the Swiss Center for Luxury Research on specific topics. The content provided is for informational purposes only and should not be construed as professional advice. Deloitte and the Swiss Center for Luxury Research do not endorse or take responsibility for any third-party content that may be referenced in the podcast. Deloitte and the Swiss Center for Luxury Research are not responsible for the accuracy or completeness of the information shared in this podcast, nor for any decisions or actions taken on the basis of this information.