Welcome to Make Moments That Matter! If you're looking for a business-as-usual podcast, you've come to the wrong place. Our listeners are anything but ordinary. They're growth-minded individuals who want to be challenged to think differently about how to grow and scale their businesses. It's more than a podcast. It's a movement.

Join Shawn and Kim - the dynamic duo fueled by a passion for enterprise and innovation - as they share thought-provoking conversations that turn aha moments into action items, inspiring you to create Moments That Matter within your own business.

If you're ready for actionable strategies to get you thinking smarter about your business, then buckle up and lean in. We want to help you Make Moments That Matter for your clients, your teams, and for yourself!

Insurance is NOT a sexy topic but it's one every business should be up to speed on. In this episode, Brooks McDonald with Mcdonald Insurance Partners shares several tips on what to look for in a policy for your business, especially with the changes brought on by COVID19. For example, if your employees took computer equipment home that they don't usually take home, you may not be covered if you don't have Inland Marine coverage. Brooks also speaks on Business Interruption Insurance and why social distancing may not meet the criteria for a claim. 

In this episode, we'll hear from restaurateur, Ed Cabiago about how he and his team have adapted to the changes brought on by social distancing. In addition to continuing to serve up delicious fare via pickup and delivery, Ed and his team are also busy pressing forward with the work to move SOB to its new building - just a hop, skip, and a jump away from SOB's current South Main Arts District home. That move is also serving as an opportunity to fine-tune the patron experience. Listen in to hear Ed Share how technology will help the team at SOB facilitate an even better experience!

a note: In this episode, Ed says Interim is closed BUT since the recording of this episode, he and his team decided to open SOB East for those in the East Memphis area who would like their GENERAL TSO'S CAULIFLOWER, STEAK & MAC or my favorite, DUCK FRIED RICE.

In this episode, Jason Smith with PCS Managed Services shares his experience in serving Healthcare workers who are on the frontlines of COVID-19 with their Information Technology needs. He also shares with us how PCS Managed Services works to intentionally shift what is expected to be a transactional interaction to a relational one, his tech tip for providing an excellent customer experience, and a little something he's grateful for.