Merit recently left her company after things went downhill following a restructuring. She is happy with her new position but wants to avoid the same thing happening again.

 How do you avoid feeling like a cog in the wheel, especially in an industry with a lot of change? What can you do to stay off the chopping block?

 As a Customer Success Manager, what is the best way to deal with being the “punching bag” for angry customers on a daily basis? 

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