By Tessa White
4.9
3737 ratings
The podcast currently has 58 episodes available.
Tessa dives into the art of navigating workplace conflict with Karin Hurt and David Dye, authors of "Powerful Phrases for Dealing with Workplace Conflict." They highlight the common pitfall of avoiding difficult conversations, which are crucial for personal and professional development. David and Karin provide a practical script for initiating these conversations and introduce the four dimensions of productive conflict: connection, clarity, curiosity, and commitment. They share impactful phrases, or "GOATs," that help start conversations within each dimension. From addressing a micromanager to discussing mental health challenges with an employer, they equip listeners with the tools to handle various workplace scenarios.
Karin Hurt and David Dye empower leaders to navigate uncertainty, spark innovation, and achieve remarkable outcomes. As CEO and President of Let's Grow Leaders, their practical tools and leadership programs leave a lasting impact. These award-winning authors have penned six books, including "Courageous Cultures" and "Powerful Phrases for Dealing With Workplace Conflict." Karin, a former Verizon Wireless executive and acclaimed leadership speaker, and David, a former executive and elected official, combine their expertise to guide organizations forward. Committed to social impact, they also champion the Winning Wells initiative, providing clean water to Cambodian communities.
You can find David and Karin at their website https://letsgrowleaders.com/
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Merit recently left her company after things went downhill following a restructuring. She is happy with her new position but wants to avoid the same thing happening again.
How do you avoid feeling like a cog in the wheel, especially in an industry with a lot of change? What can you do to stay off the chopping block?
As a Customer Success Manager, what is the best way to deal with being the “punching bag” for angry customers on a daily basis?
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In this episode, Tessa interviews fellow career coach, Sam Owens. Sam is the author of I Hate Job Interviews. He shares tips for a successful interview.
You can find Sam Owens at https://www.samscareertalk.com/
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After many negative experiences with previous employers, Jenny is feeling like her current situation may be too good to be true. She wants to know how to keep her past experiences from repeating themselves.
How do you keep past negative work experiences from reoccurring and maintain a healthy relationship with your manager?
If you really like your manager, how do you know when it’s time to leave your job?
Tips on maintaining a good relationship with your manager and adjusting to change in a company:
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Roman was passed over for a job in the final stages of salary negotiation when the company realized he didn’t finish his college degree. He wants to know how to navigate future job opportunities.
What is the best approach to landing senior roles without a degree?
Tessa gives tips on job hunting and interviewing without a degree.
Interviewing:
Entering the job search:
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As a young mom in the early stages of her career, Sarah often feels like she is not taken as seriously as her colleagues. She wants to know how to best handle these situations and be treated like an equal part of the team.
When you are not given proper respect by colleagues, what can you do?
What are strategies for standing up for yourself without burning bridges?
How can you keep colleagues and/or leadership engaged during presentations?
Tessa explains the importance of having difficult conversations. She shares the following tips for asserting yourself in a professional way.
First, make sure to address the issue. If you are not comfortable doing it in the moment, you can pull the person aside after the meeting. Avoid becoming a ghost by saying nothing.
Utilize the GAP Model for conflict resolution. Make sure to always assume good intent.
If someone is talking over you, try, “Stop. I have something to say.”
Keep presentations short and to the point. Avoid giving too much data.
Check for engagement during presentations by asking what information will be most useful and going straight there.
You can learn more about the GAP Model for Conflict Resolution in chapter 7 of Tessa’s book, “Getting Comfortable with Conflict.”
You can find the story about Cubicle Guy in chapter 6, “Lies About the Corner Office.”
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Elyse, a newly appointed employee, faces the common challenge of lacking a clear job description months into her role. This episode explores proven strategies for navigating undefined roles and achieving success despite the ambiguity.
Key Takeaways:
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Is your career feeling stagnant? Brittany, a senior project manager, shares her concerns about limited growth opportunities at her company. In this episode, Tessa discusses strategies for creating your own upward mobility. Learn how to:
Episode Highlights:
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Tessa speaks with her daughter, Hannah, about her pivot from a corporate career to one as an entrepreneur with several sources of income. After a traumatic event within her family, Hannah decided a traditional job wasn’t the right fit. She created a work situation that better suits her personality and provides an optimal work-life balance. Hannah and Tessa discuss what to expect when transitioning from traditional employment to self-employment. Topics include changes in self-esteem, work-life balance, maintaining motivation, changes in income, and asking for help.
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Jamie is a small business owner that is struggling to keep her gen-z staff engaged. She wants to know how to best communicate with her staff and how to avoid burnout for both herself and her employees.
What are ways to keep younger employees motivated?
Tessa shares helpful strategies for managing a younger generation:
1. Ask employees about their personal goals and what skills they may want to develop. Help them to work towards those goals.
2. Use your cost envelope to motivate desired behaviors. Consider bonuses or variable pay.
3. Provide options whenever possible (e.g., benefits, shift scheduling). This generation thrives on customization.
How can you help employees to better meet performance expectations without micromanaging?
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Order Tessa's Book "The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work"
The podcast currently has 58 episodes available.
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