Making Positive Psychology Work

Today we're talking to Doctors Peter and Susan Glaser, who have spent their lifetimes researching and teaching people how to connect through conscious communication. Life and business partners for 40 years, they have published three books, including the highly acclaimed Be Quiet, Be Heard: The Paradox of Persuasion, and more than 40 research articles, as well as working with Fortune 500 companies all over the world, including Microsoft, Facebook, and Sony to name a few.

In this week's episode, we explore the simple skills that can improve our ability to listen in ways that help us to understand and persuade each other.

Connect with Peter & Susan Glaser:

• https://www.theglasers.com/

• [02:37] - Peter and Susan explain why studies suggest that being quiet might be the most powerful way to persuade others.
• [05:59] - Susan and Peter explain how different conversations at work require us to listen more to others.
• [07:16] - Peter and Susan explain why listening can be so hard for so many of us.
• [09:46] - Susan and Peter share some tips to help us really listen to understand rather than just making it sound like we're listening.
• [12:46] - Peter and Susan offer some practical tips for those of us who really struggle to listen even when we're trying hard to give other people more talk time.
• [15:37] - Susan and Peter explain how we can consciously communicate with each other when conversations are challenging.
• [22:17] - Peter & Susan enter the lightning round.

• MPPW Podcast on Facebook Group
• The Nurture Effect by Anthony Biglan
• Brene Brown
• Kelly McGonigal

Thanks so much for joining me again this week. If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.

Please leave an honest review of the Making Positive Psychology Work Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. They do matter in the rankings of the show, and I read each and every one of them. And don't forget to subscribe to the show on iTunes to get automatic updates. It's free!

You can also listen to all the episodes of Making Positive Psychology Work streamed directly to your smartphone or iPad through stitcher. No need for downloading or syncing.

Until next time, take care! Thank you, Peter & Susan!

Michele Zanini is the co-founder of the Management Lab, with the wonderful Gary Hamel where they help forward-thinking organizations become more resilient, innovative, and engaging places to work. Together, they recently wrote the bestselling book, Humanocracy, creating organizations, as amazing people inside of them, and their work is featured in the Harvard Business Review, the Financial Times, and The Wall Street Journal.

In this week's episode, we explore the simple steps we can each take to make our workplaces more human-centered and less bureaucratic.

Connect with Michele Zanini:

• https://hackmyorg.humanocracy.com/welcome

• [04:33] - Michele explains what studies are finding about the value of embedding humanity over bureaucracy when it comes to caring for worker's wellbeing and improving performance.
• [11:16] - Michele offers some practical steps teams can take to move towards a more human-centric approach to working together.
• [17:06] - Michele explains how you can create a movement in your workplace to be more human-centered.
• [20:45] - Michele explains how leaders can help enable change activists across their workplace.
• [25:03] - Michele enters the lightning round.

• MPPW Podcast on Facebook Group
• The Age of Heretics by Art Kleiner
• Humanocracy by Gary Hamel & Michelle Zanini

Thanks so much for joining me again this week. If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.

Please leave an honest review of the Making Positive Psychology Work Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. They do matter in the rankings of the show, and I read each and every one of them. And don't forget to subscribe to the show on iTunes to get automatic updates. It's free!

You can also listen to all the episodes of Making Positive Psychology Work streamed directly to your smartphone or iPad through stitcher. No need for downloading or syncing.

Until next time, take care! Thank you, Michele!

Today we're talking to Professor David Clutterbuck, who is one of the early pioneers of developmental coaching and mentoring – and co-founder of the European Mentoring & Coaching Council. Author of more than 70 books, including the first evidence-based titles on coaching culture and team coaching, he is a visiting professor at four business schools. He also leads a global network of specialist mentoring and coaching training consultants, at Coaching and Mentoring International.

In this week's podcast, we explore how to build a coaching culture.

Connect with Professor David Clutterbuck

• https://davidclutterbuckpartnership.com/

• [02:29] - David shares the value of having a coaching culture.
• [04:42] - David describes how mentoring is often wrongly described as advising.
• [06:47] - David explains the place of teams in creating a coaching culture.
• [09:22] - David explains what's at the heart of building a team's coaching ability.
• [11:47] - David shares what immediate step we can take to grow our team's coaching capability.
• [12:25] - David shares how people can role model and grow a team coaching approach.
• [14:43] - David shares how we can start taking a self-coaching approach with our teams.
• [16:33] - David enters the lightning round.

• MPPW Podcast on Facebook Group

Thanks so much for joining me again this week. If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.

Please leave an honest review of the Making Positive Psychology Work Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. They do matter in the rankings of the show, and I read each and every one of them. And don't forget to subscribe to the show on iTunes to get automatic updates. It's free!

You can also listen to all the episodes of Making Positive Psychology Work streamed directly to your smartphone or iPad through stitcher. No need for downloading or syncing.

Until next time, take care! Thank you, David!

Today we're talking to Dr. Peggy Kern, who is an associate professor at the Center for Positive Psychology at the University of Melbourne's Graduate School of Education. Peggy's research is collaborative in nature and draws on a variety of methodologies to examine questions around who thrives in life and why, including understanding and measuring healthy functioning, identifying individual and social factors impacting life trajectories, and systems informed approaches to wellbeing. She has published three books and over 100 peer-reviewed articles and chapters.

In this week's episode we explore the hot-off-the-research-desk findings of how workers are caring for their wellbeing after a year of continuous uncertainty and disruption, and the three simple skills we all need to thrive at work.

Connect with Peggy Kern

• https://www.peggykern.org/

• [04:30] - Peggy shares what the latest data has found about caring for workers' wellbeing when the circumstances around us are dramatically changing.
• [09:32] - Peggy explores how workers' ability to thrive and their confidence to navigate struggle impacts their wellbeing and resilience.
• [13:20] - Peggy shares why when we measure wellbeing in workplaces and the impact of our efforts to help people to care for our wellbeing we need to see the people behind the numbers.
• [17:06] - Peggy offers insights into how our wellbeing changes over time when we're investing our energy and effort in caring for our wellbeing at work.
• [19:14] - Peggy provides examples of three of the most important capabilities workplaces can invest in when it comes to helping workers to care for their wellbeing.
• [26:57] - Peggy offers some tips for what workplaces can do practically to care for wellbeing at a systems level.
• [29:15] - Peggycompletes the Lightning Round.

• MPPW Podcast on Facebook Group
• Lost Connections by Johann Hari

Thanks so much for joining me again this week. If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.

Please leave an honest review of the Making Positive Psychology Work Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. They do matter in the rankings of the show, and I read each and every one of them. And don't forget to subscribe to the show on iTunes to get automatic updates. It's free!

You can also listen to all the episodes of Making Positive Psychology Work streamed directly to your smartphone or iPad through stitcher. No need for downloading or syncing.

Until next time, take care! Thank you, Peggy!

Today we're talking to Anne Scoular, a former diplomat, Citibank trained international banker, and organizational psychologist, who is recognized as one of the five leading experts in business coaching globally by the Harvard Business Review. Much in demand for her expertise, Anne has served on a number of expert panels and policy committees, and she is the author of The Financial Times Guide to Business Coaching.

In this week's episode, we explore how coaching can transform leadership and organizations, and Anne helps us understand how we can bring a coaching mindset to the work that we do every day.

Connect with Anne Scoular:

• https://www.meylercampbell.com/ft-guide-2nd-edition

• [01:41] - Anne explains how organizational coaching differs from mentoring and other types of coaching.
• [03:21] - Anne explores why coaching is so important for leaders right now.
• [04:51] - Anne talks us through her framework for different styles of coaching leaders can use.
• [09:09] - Anne shares examples of the positive impact she has seen in organizations when leaders coach.
• [12:33] - Ann explains how workplaces can build an organizational capacity for coaching.
• [16:48] - Anne shares what we can do in our own workplaces to develop coaching capacity and skills
• [17:50] - Anne completes the Lightning Round

• MPPW Podcast on Facebook Group

Thanks so much for joining me again this week. If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.

Please leave an honest review of the Making Positive Psychology Work Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. They do matter in the rankings of the show, and I read each and every one of them. And don't forget to subscribe to the show on iTunes to get automatic updates. It's free!

You can also listen to all the episodes of Making Positive Psychology Work streamed directly to your smartphone or iPad through stitcher. No need for downloading or syncing.

Until next time, take care! Thank you, Anne!

Today we're talking to Dominic Price who is the Work Futurist at Atlassian Software, an Australian multinational that develops products for software development, project management, and content management including our teams' all-time favorite tool, Trello. Dom has responsibilities spanning seven global research and development centers, and he is the in house team doctor who helps Atlassian scale by being ruthlessly efficient and effective with one eye on the future, and he's personally run hundreds of sessions with Atlassian's teams globally to help them build healthy and high-performing teams.

In this week's episode, we explore evidence-based, playful practices to improve the health and performance of teams – even in the midst of challenges.

Connect with Dominic Price:

• https://www.atlassian.com/blog

• [02:22] - Dom shares his insights on some of the biggest changes that you think workplaces might face when it comes to trying to bring out the best in their people as they start to look ahead to 2021.
• [05:41] - Dom explains how Atlassian are finding ways to bring out the best in their teams and create a better normal, in response to the challenges of COVID-19.
• [11:45] - Dom explains how the changes in where people are working as a result of COVID-19 pose new diversity and inclusivity challenges for many workplaces.
• [17:33] - Dom offers some tips for helping leaders shift their mindsets and embrace the creation of healthy and high performing teams as the most important of their role in workplaces.
• [23:23] - Dom shares his favorite approaches to improve the health and performance of teams.
• [28:41] - Dom explains why 75% of teams report being dysfunctional and how we can minimize the challenges that make workers feel this way.
• [32:46] - Dom enters the lightning round.

• MPPW Podcast on Facebook Group
• https://pattymccord.com/
• http://andywalshe.com/

Thanks so much for joining me again this week. If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.

Please leave an honest review of the Making Positive Psychology Work Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. They do matter in the rankings of the show, and I read each and every one of them. And don't forget to subscribe to the show on iTunes to get automatic updates. It's free!

You can also listen to all the episodes of Making Positive Psychology Work streamed directly to your smartphone or iPad through stitcher. No need for downloading or syncing.

Until next time, take care! Thank you, Dom!

Today we're talking to Tal Ben-Shahar, a serial entrepreneur, a lecturer, and author, whose books have translated in more than 25 languages. You may know him from having taught two of the largest classes in Harvard University's history, Positive Psychology and The Psychology of Leadership.

In this week's episode, we learn important lessons from the most popular course at Harvard ten years later and what business leaders and practitioners can do to be more effective at positive psychology interventions.

Connect with Tal Ben Shahar:

• http://www.talbenshahar.com/

• [02:06] - Tal explains why people were so interested in taking his psychology course at Harvard University ten years ago when it became the most popular course at the school.
• [04:20] - Tal explains what gets lost when leaders do not know how to be well.
• [07:03] - Tal shares some examples of what his students from ten years ago are doing differently as today's leaders.
• [11:33] - Tal explains the tipping point philosophy for change.
• [14:56] - Tal explains his integrative whole-being model called SPIRE.
• [17:06] - Tal explains what practitioners can keep in mind as they facilitate positive change in workplaces.
• [21:49] - Tal explains what myths we need to be mindful of as we work to create positive change.
• [27:29] - Tal enters the lightning round.

• MPPW Podcast on Facebook Group
• Books by Tony Schwartz

Thanks so much for joining me again this week. If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.

Please leave an honest review of the Making Positive Psychology Work Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. They do matter in the rankings of the show, and I read each and every one of them. And don't forget to subscribe to the show on iTunes to get automatic updates. It's free!

You can also listen to all the episodes of Making Positive Psychology Work streamed directly to your smartphone or iPad through stitcher. No need for downloading or syncing.

Until next time, take care! Thank you, Tal!

Today we're talking to Dr. Lindsey Godwin, who is a professor of management at the Stiller School of Business at Champlain College in Vermont, and the academic director of the David L. Cooperrider Center for Appreciative Inquiry. A practitioner and possibility-iser, Lindsey has a passion for helping individuals and organizations leverage their potential through strength-based change and is a sought after international speaker, consultant, and facilitator whose work has been published in a variety of journals and books, and presented at conferences around the world.

In this week's episode, we discover the three things workplaces are doing to successfully navigate change even in the midst of uncertainty and disruption.

Connect with Dr. Lindsey Godwin:

• https://lindseygodwin.com/

• [03:19] - Lindsey shares the most intriguing findings from a new study of 1,400 Australian workers on how they are navigating change during this very uncertain and unusual time.
• [05:27] - Lindsey explains why despite the fact that it is often reported most workplace changes fail, so many participants in the current study reported that their teams and workplaces were thriving despite COVID and economic disruption.
• [10:56] - Lindsey shares why the way we measure the success of change in most workplaces fails to capture the complex and iterative nature of changing human behavior.
• [15:43] - Lindsey explains how leaders can help their people navigate change more successfully.
• [20:25] - Lindsey explains when a tell-and-control change approach from leaders can be beneficial in workplaces.
• [23:40] - Lindsey shares why our ability to have coaching conversations with others might positively impact the outcomes we're able to achieve and our wellbeing.
• [26:29] - Lindsey enters the lightning round.

• MPPW Podcast on Facebook Group
• Leading From the Emerging Future by Otto Scharmer
• Theory U by Otto Scharmer

Thanks so much for joining me again this week. If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.

Please leave an honest review of the Making Positive Psychology Work Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. They do matter in the rankings of the show, and I read each and every one of them. And don't forget to subscribe to the show on iTunes to get automatic updates. It's free!

You can also listen to all the episodes of Making Positive Psychology Work streamed directly to your smartphone or iPad through stitcher. No need for downloading or syncing.

Until next time, take care! Thank you, Lindsey!

Today we're talking to Dr. Gail Gazelle, who is a former hospice physician, part-time Harvard Medical School Assistant Professor, and Master Certified Coach for physicians. Over the past decade, Gail has coached hundreds of physician leaders on leadership development, mindfulness, and building resilience. Her passion is to provide physicians the resilience skills not covered in training that make the difference between burnout and surviving the marathon of a medical career. Gail is also a long-time mindfulness practitioner and teacher and has recently released a book called – 'Everyday Resilience. A Practical Guide to Build Inner Strength and Weather Life's Challenges '.

In this week's podcast, we explore how we can reduce burnout in our workplaces.

Connect with Dr. Gail Gazelle:

• https://www.gailgazelle.com/

• [02:01] - Gail shares what's leading to physician burnout.
• [04:05] - Gail paints a picture of burnout culture for physicians and what it can cost them.
• [05:31] - Gail shares how the pandemic has changed the world of physicians.
• [06:56] - Gail explores why coaching is an effective method of supporting people in high burnout professions.
• [09:53] - Gail shares three things leaders and coaches should be focusing on when it comes to supporting people facing burnout.
• [12:51] - Gail puts a spotlight on how we can build a culture that reduces burnout.
• [15:05] - Gail shares the most essential thing we should be aware of in the face of burnout.
• [17:15] - Gail highlights one thing everyone should start doing today to grow their resilience to buffer against burnout.
• [18:30] - Gail enters the lightning round.

• MPPW Podcast on Facebook Group
• Lucy Hone TED Talk on Resilience

Thanks so much for joining me again this week. If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.

Please leave an honest review of the Making Positive Psychology Work Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. They do matter in the rankings of the show, and I read each and every one of them. And don't forget to subscribe to the show on iTunes to get automatic updates. It's free!

You can also listen to all the episodes of Making Positive Psychology Work streamed directly to your smartphone or iPad through stitcher. No need for downloading or syncing.

Until next time, take care! Thank you, Gail!

In this week's podcast, we explore how to integrate our brains to care for our wellbeing and enhance our performance at work – especially when we're feeling uncertain or insecure.

Connect with Dan Siegel:

• https://www.drdansiegel.com/

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• [03:15] - Dan explains why interpersonal neurobiology offers important insights for all of us when it comes to caring for wellbeing in workplaces.
• [06:20] - Dan offers some tips for helping leaders to understand the potential practical impacts of harnessing interpersonal neurobiology as we work.
• [08:01] - Dan explains why we need to integrate all the parts of our brains in order to care for our wellbeing and improve our performance at work.
• [11:45] - Dan provides some practical, easy-to-apply examples to help integrate the different parts of your brain as you work.
• [16:24] - Dan shares some tips on how we can create better neurological integration in our relationships with others as we work.
• [19:17] - Dan shares how leaders can help people feel seen, safe, soothed, and secure as we work together.
• [24:15] - Dan offers some recommendations on the role of leaders as more people experience and share their traumas in workplaces – for example as a result of COVID.
• [29:13] - Dan completes the Lightning Round.

• MPPW Podcast on Facebook Group
• How racial bias works -- and how to disrupt it | Jennifer L. Eberhardt

Thanks so much for joining me again this week. If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.

Please leave an honest review of the Making Positive Psychology Work Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. They do matter in the rankings of the show, and I read each and every one of them. And don't forget to subscribe to the show on iTunes to get automatic updates. It's free!

You can also listen to all the episodes of Making Positive Psychology Work streamed directly to your smartphone or iPad through stitcher. No need for downloading or syncing.

Until next time, take care! Thank you, Dan!