Making Wood Work

Employers and workers discuss the pros and cons of linking employee compensation to company performance. November 4, 2007

Link: https://woodweb.com/knowledge_base/ProfitSharing_and_Incentive_Pay.html

A cautionary tale: an overtime miscalculation resulted in years of paycheck mistakes in the employees' favor, before the payroll manager figured it out. How should the boss respond? June 5, 2006

Link: https://woodweb.com/knowledge_base/Employee_Overpayment_Snafu.html

This long saga of a woodworker's difficulty with a customer who is dissatisfied with the finish on a butcher block shipped cross-country offers lessons on communication, contracts, and credit card company dispute resolution processes. March 26, 2010

Link: https://woodweb.com/knowledge_base/Butcher_Block_Finish_Dispute.html

A big customer can't pay because of big legal trouble — now the cabinetmaker has to struggle to stay afloat. This long discussion is loaded with sympathetic insights. November 26, 2007

Article Link: https://woodweb.com/knowledge_base/Managing_a_Business_Disaster.html

Ever punch a rooster? Business owners discuss the meaning and purpose of life — and how to enjoy it. January 22, 2006

Article Link: https://woodweb.com/knowledge_base/Looking_Back_at_Life.html

Adjusting your overhead when you add workers. September 24, 2002

Article Link: https://woodweb.com/knowledge_base/Overhead_per_employee.html

An extended discussion of how to handle a customer who repeatedly calls about minor drawer alignment issues on custom cabinetry. December 6, 2008

Article Link: https://woodweb.com/knowledge_base/Adjustment_Problems_and_Customer_Care.html

Scary stories about careless acts and bad consequences. June 28, 2005

Article Link: https://woodweb.com/knowledge_base/Eyewitness_Injury.html

Here's a list of responsibilities for the project manager at one commercial outfit. January 25, 2013

Article Link: https://woodweb.com/knowledge_base/What_is_a_Project_Managers_Job.html

How should an employer respond when another shop is trying to tempt a top employee to jump ship? May 24, 2010

Article Link: https://woodweb.com/knowledge_base/When_Someone_Recruits_Your_Top_Employee.html